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Unable To Log You In Due To An Account Restriction


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9 replies to this topic

#1 hennessy

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Posted 24 September 2008 - 10:17 AM

Hello everyone, its great to be back :/. I am having a problem logging into my Administrator account. I can login fine when going through safe mode, but not when i want to reguarly login. These are the steps i took to TRY and login to the admin account.

1: At the welcome screen, i press ctrl alt delete - 2 times.

2: it took me to another login screen looking thing.

3: i entered the username: Administrator, and i dont have a password for the account.

4: i clicked enter and it says Unable to log you in due to an account restriction.

Thank you.

Is there anyway to get past this.

Also, i have a password on my "OWNER" account, and i dont want to change/remove it.

Thank you once again :thumbsup:

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#2 tswsl1989

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Posted 24 September 2008 - 10:40 AM

This is the built in restriction on XP Home. I've tried (and failed) to remove it.
Not an issue on XP pro.
Tom

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#3 cryptodan

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Posted 24 September 2008 - 10:48 AM

You can change the administrator account to see if that fixes it. I have never ran into this issue with XP Home. Why would MS restrict the administrator account from logging in? Some functions require Administrator account access.

#4 hennessy

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Posted 24 September 2008 - 10:52 AM

Do what now?

#5 cryptodan

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Posted 24 September 2008 - 10:58 AM

Change the password on the Administrator account via "control userpasswords2" and see if the Administrator account is locked via the Advanced tab.

#6 hamluis

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Posted 24 September 2008 - 11:23 AM

If you have an Admin account...no password...and cannot login...I would suspect that your profile is corrupt.

It happened to me once, overcome by creating a new one.

Louis

#7 hennessy

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Posted 25 September 2008 - 10:05 AM

I did the control userpasswords2 command, but it still doesn't work. Any help?


best regards -

hennessy.

#8 cryptodan

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Posted 25 September 2008 - 10:13 AM

Then I guess your SAM Database is corrupted.

#9 usasma

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Posted 25 September 2008 - 03:44 PM

You can't do it in normal mode. This article explains it: http://support.microsoft.com/?kbid=290109
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#10 tswsl1989

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Posted 25 September 2008 - 05:32 PM

@Cryptodan: As soon as another account with admin priveliges exists, the initial Administrator account becomes accessible from safe mode only. To quote the KB article Usama references, "This behavior is by design"

XP Home does not support userpasswords2 as a control panel applet.

@Hennessy: My best suggestion is to create an administrator account called Admin with a password, then hide it from the welcome screen using TweakUI
This would give you a hidden administrator account you can use in normal mode, with both Admin and Administrator available in Safe Mode or DSRM
Tom

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