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#1 Spunked

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Posted 23 September 2008 - 10:09 PM

Hi first time here, using utorrent and i keep getting this error when i try to download " access to the specified device, path or file is denied " ! I deleted the old utorrent and downloaded a fresh copy but that didn t fix any thing so what all about and more important whats the fix ! ? I don t use any network settings so i don t think anything is blocking me and i can t see anything. This just happened out of the blue !


Thanks a bunch . . .

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#2 ruby1

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Posted 24 September 2008 - 01:15 PM

Hi and welcom :thumbsup: with respect; you have an active HJT log open
http://www.bleepingcomputer.com/forums/ind...st&p=954809

so ought not make any changes to your computer untill you have a reply on that thread; also; if you are infected you may also be asked to remove any P2P programs on the computer for the duration of the clean up process :flowers:

#3 garmanma

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Posted 24 September 2008 - 02:49 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic.
Mark
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