Posted 23 September 2008 - 06:28 PM
I need some help getting Adobe After Effects CS3 to work.
I've installed and re installed After Effects CS3 Trial about 5 times now and it keeps crashing when the splash screen pops up.
The message "Adobe After Effects CS3 has stopped working." I found that the message comes up when its initializing Media Core. Here is the report from vista about the App Crash.
Problem Event Name: APPCRASH
Application Name: AfterFX.exe
Application Version: 126.96.36.1998
Application Timestamp: 465d3a47
Fault Module Name: StackHash_8984
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000096
Exception Offset: 09e42a3b
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 8984
Additional Information 2: 1322f348af729991a27f126ff58e1a93
Additional Information 3: 0751
Additional Information 4: 31b7abeaa1672d51317dc1a0a54444a3
It always crashes when its initializing the media core, and I've looked at few previous reports from windows and the fault module has been changing, its been StackHash_8984, StackHash_d742, and StackHash_acaf.
I've also received errors reports saying that "ir32_32.dll_unloaded" was the fault module.
I've removed my other adobe programs off my computer and used Clean Script, but it still crashes at the same point.
What is a StackHash? Where are those files located? Any ideas to help fix this?