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Only One Of Four Cores Are On?


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#1 iDukeHelp

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Posted 23 September 2008 - 12:59 PM

Hello BC.

Well, I was doing a PC Tools Hardware Dignostic System Test that came with my HP computer. I ran it to do a system test. It came to the CPU part and then when it was doing a multicore test, it said "cannot run".

Also, before this test, I did a system test and it said "misconfiguration" instead of "cannot run". I checked the log then and it said "There are four cores in the CPU and only 2 cores are enabled".

I checked the log and I saw this:

http://img127.imageshack.us/img127/2859/1coreqc0.jpg


Computer Specs:

PC SITE: http://www.bestbuy.com/site/olspage.jsp?sk...d=1212192194712

Manufacturer: HP
Operating System: Windows Vista - Home Edition (x64 bit)
RAM: 6 Gigs [DDR2]
Processor: Intel Core 2 Quad CPU Q6700 (@2.66 GHz)
Hard Drive: 700 Gig - SATA
Video Card: Nvidia GeForce 9500 GS

Thank you

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#2 rigacci

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Posted 23 September 2008 - 03:06 PM

Have you looked in the BIOS to see if there is anything there that would enable the other cores?

Normally, they would be enabled when you receive it. This must be a new unit, no? I would call them until they can answer your questions.


BTW, I would like to know what the deal is as well. I have heard of turning off cores by right-clicking the process (in task manager), right-clicking affinity and unchecking the core but never having to enable them.

How many show when you right-click the process and select Affinity?

DR

#3 iDukeHelp

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Posted 23 September 2008 - 03:13 PM

Thanks for the response. It is a new unit, and I had to reformat it (built in [:D]) because of some issue.

I went to BIOS but didnt see anything about amount of cores.

Edited by iDukeHelp, 23 September 2008 - 03:13 PM.


#4 hamluis

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Posted 23 September 2008 - 03:20 PM

Worth reading: http://www.xtremesystems.org/Forums/showthread.php?t=202095

Louis

#5 iDukeHelp

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Posted 23 September 2008 - 03:35 PM

Worth reading: http://www.xtremesystems.org/Forums/showthread.php?t=202095

Louis



Thanks, I read that.

Thought I really don't know how to re-seat.

I dont wanna crack open the case cuz then it will void the warranty. But if its the only thing, I will.

I think I only have manufacturers warranty.

#6 iDukeHelp

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Posted 23 September 2008 - 04:34 PM

LOL.

Im dumb. This person in my clan told me to make a computer boot faster you make it boot with 2 processors.

I forgot lol.

I fixed it :D

#7 hamluis

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Posted 23 September 2008 - 04:58 PM

Self-help is good, happy computing :thumbsup:.

Louis




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