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Got Virus Alert! And Ran Combofix, Now What


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#1 wado66

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Posted 23 September 2008 - 12:00 PM

I have been reading some posts in here on a similar problem I'm having.
I got infected with a virus. The one that puts VIRUS ALERT! in my task bar.
I went to the bleepingcomputer page that tells me how to use the COMBOFIX.
I followed all of the instructions, and now have a log file I need to have looked at.
Things are running much smoother, with minimal problems.
Just want to make sure everything got deleted that needs to be deleted.
Thanks

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#2 quietman7

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Posted 23 September 2008 - 12:11 PM

Please note the message text in blue at the top of this forum.

You should not be using Combofix unless instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please read Combofix's Disclaimer.

Further, ComboFix logs are not permitted outside the HijackThis forums and then only when requested by a HJT Team member.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

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#3 wado66

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Posted 23 September 2008 - 12:42 PM

Sorry about the ComboFix.
I followed your instructions, and here is my log.

Malwarebytes' Anti-Malware 1.28
Database version: 1200
Windows 5.1.2600 Service Pack 2

9/23/2008 12:36:34 PM
mbam-log-2008-09-23 (12-36-34).txt

Scan type: Quick Scan
Objects scanned: 49882
Time elapsed: 4 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 11
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 1
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\dudxynbt.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\phvtkp.dll (Trojan.Vundo) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c00502dc-696f-4ad6-9229-736430860485} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c00502dc-696f-4ad6-9229-736430860485} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\VAV (Rogue.VistaAntivirus2008) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\fqbewlna.bxbe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\The Weather Channel (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Weather Services (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ccd87bd7 (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProductId (Trojan.FakeAlert) -> Bad: (VIRUS ALERT!) Good: (76487-OEM-0011903-00102) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\PCHealthCenter (Trojan.Fakealert) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\phvtkp.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\dudxynbt.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\tbnyxdud.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\nwcqlx.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\snqqugfk.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gvilqhqx.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lee\Desktop\Micro Antivirus 2009.lnk (Rogue.XPertAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lee\Desktop\Vista Antivirus 2008.lnk (Rogue.VistaAntivirus2008) -> Quarantined and deleted successfully.

#4 quietman7

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Posted 23 September 2008 - 12:50 PM

Your MBAM log indicates some files will be deleted on reboot. If MBAM encounters a file that is difficult to remove, you need to restart the computer so the malware can be fully removed. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. If you have not rebooted, make sure you do this. When done, rescan again with MBAM and check all items found for removal. Then click the Logs tab and copy/paste the contents of the new report in your next reply. If you did reboot, then rescan again anyway and post a new log.
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#5 wado66

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Posted 23 September 2008 - 12:57 PM

I rebooted, and rescanned. Here is my latest log.

Malwarebytes' Anti-Malware 1.28
Database version: 1200
Windows 5.1.2600 Service Pack 2

9/23/2008 12:57:16 PM
mbam-log-2008-09-23 (12-57-16).txt

Scan type: Quick Scan
Objects scanned: 49569
Time elapsed: 4 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 quietman7

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Posted 23 September 2008 - 01:14 PM

Lets do another scan to see if we find anything else that MBAM may have missed.

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#7 wado66

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Posted 24 September 2008 - 07:33 AM

Here is the latest logfile from SuperAntiSpyware.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/23/2008 at 04:02 PM

Application Version : 4.21.1004

Core Rules Database Version : 3577
Trace Rules Database Version: 1565

Scan type : Complete Scan
Total Scan Time : 02:27:08

Memory items scanned : 189
Memory threats detected : 0
Registry items scanned : 5413
Registry threats detected : 22
File items scanned : 53097
File threats detected : 10

Trojan.Unclassified/FQBEWLNA
HKLM\Software\Classes\CLSID\{953D575D-6A6D-4E5A-BB87-CF5C3C1A9A36}
HKCR\CLSID\{953D575D-6A6D-4E5A-BB87-CF5C3C1A9A36}
HKCR\CLSID\{953D575D-6A6D-4E5A-BB87-CF5C3C1A9A36}
HKCR\CLSID\{953D575D-6A6D-4E5A-BB87-CF5C3C1A9A36}\InprocServer32
HKCR\CLSID\{953D575D-6A6D-4E5A-BB87-CF5C3C1A9A36}\InprocServer32#ThreadingModel
HKCR\CLSID\{953D575D-6A6D-4E5A-BB87-CF5C3C1A9A36}\ProgID
HKCR\CLSID\{953D575D-6A6D-4E5A-BB87-CF5C3C1A9A36}\Programmable
HKCR\CLSID\{953D575D-6A6D-4E5A-BB87-CF5C3C1A9A36}\TypeLib
HKCR\CLSID\{953D575D-6A6D-4E5A-BB87-CF5C3C1A9A36}\VersionIndependentProgID
HKCR\fqbewlna.1
HKCR\fqbewlna
HKCR\TypeLib\{4E66BCB8-D02E-41AF-B3F0-04604D597637}
HKCR\TypeLib\{4E66BCB8-D02E-41AF-B3F0-04604D597637}\1.0
HKCR\TypeLib\{4E66BCB8-D02E-41AF-B3F0-04604D597637}\1.0\0
HKCR\TypeLib\{4E66BCB8-D02E-41AF-B3F0-04604D597637}\1.0\0\win32
HKCR\TypeLib\{4E66BCB8-D02E-41AF-B3F0-04604D597637}\1.0\FLAGS
HKCR\TypeLib\{4E66BCB8-D02E-41AF-B3F0-04604D597637}\1.0\HELPDIR
C:\WINDOWS\FQBEWLNA.DLL
HKCR\Interface\{99D27816-4133-442B-8C58-2A793DD173CF}
HKCR\Interface\{99D27816-4133-442B-8C58-2A793DD173CF}\ProxyStubClsid
HKCR\Interface\{99D27816-4133-442B-8C58-2A793DD173CF}\ProxyStubClsid32
HKCR\Interface\{99D27816-4133-442B-8C58-2A793DD173CF}\TypeLib
HKCR\Interface\{99D27816-4133-442B-8C58-2A793DD173CF}\TypeLib#Version

Adware.Tracking Cookie
C:\Qoobox\Quarantine\C\Documents and Settings\Lee\Cookies\lee@ads.revsci[2].txt.vir
C:\Qoobox\Quarantine\C\Documents and Settings\Lee\Cookies\lee@insightexpressai[1].txt.vir
C:\Qoobox\Quarantine\C\Documents and Settings\Lee\Cookies\lee@track.bestbuy[1].txt.vir
C:\WINDOWS\system32\config\systemprofile\Cookies\system@imrworldwide[2].txt

Trojan.Unknown Origin
C:\QOOBOX\QUARANTINE\C\PROGRAM FILES\PCHEALTHCENTER\1.ICO.VIR
C:\QOOBOX\QUARANTINE\C\PROGRAM FILES\PCHEALTHCENTER\2.ICO.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\1.ICO.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\2.ICO.VIR

Trojan.Dropper/Gen
C:\QOOBOX\QUARANTINE\C\WINDOWS\MQGLDFVO.EXE.VIR

#8 quietman7

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Posted 24 September 2008 - 08:20 AM

How is your computer running now? Any more reports/signs of infection?
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#9 wado66

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Posted 24 September 2008 - 08:24 AM

Everything seems to be running smoothly.
I REALLY appreciate your help.
I've been running some free antivirus softwarew. And it doesn't seem to be doing the trick.
What is some of the best antivirus software I could purchase to help keep my computer safe?
And what other security software should I be using on a regular basis?
Again, thank you very much for your help.

#10 quietman7

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Posted 24 September 2008 - 08:31 AM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Tips to protect yourself against malware and reduce the potential for re-infection:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".

• Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

what other security software should I be using on a regular basis?

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