My boss brought his computer to work for me to look at. I'm no pro but he's absolutely terrible with computers.
It had this nasty thing on it called Antivirus XP 2008 on it. I scanned multiple times with Malwarebytes and it would seem to remove it, but would be back on next start up.
I decided to start up in safe mode and scan. So i did MSCONFIG and selected to boot up in safe mode. It wouldn't boot. It told me that Hardware monitor had found an error. I can't boot up in any mode right now. Not even last known configuration that worked.
I went into BIOS and went to hardware monitor and the MB temperature is red. around 100C/212F. The computer has been off for a long time so i don't think that could be the actual temperature. Is this what is stopping the boot?
Like i said im no pro so i don't want to mess around with the BIOS too much without help. I think i may have screwed up and hit "reset to default settings" at one point. I'm assuming that's bad because i doubt any computer runs on default settings. Ugh..i don't know what to do. Help!
(Moderator edit: thread moved to more appropriate forum. jgw)
Edited by jgweed, 23 September 2008 - 10:13 AM.