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Infected With Yurxx.exe, How Cna I Fix This..


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#1 IainC

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Posted 23 September 2008 - 08:24 AM

Hello,

My first post here, I am hoping someone can help.
I am a small company sys-admin, I have a PC from a colleague which is showing signs of infection with something nasty..

Running Windows XP Professional SP2..
YURxx.exe runs when it starts (the xx number changes and there can be several in task manager)
.url files appear on the desktop called "QUALITY PORN.url"
lots of extra task bar icons that look almost like windows ecurity alerts, but aren't
lots of pop up windows that appear like ani-virus things, but aren't, these pop up on start and when IE is opened.
likely source of infection was a football video streaming website


(edit, added screenshots)

http://www.crampton.org.uk/temp/error.jpg
http://www.crampton.org.uk/temp/error2.jpg
http://www.crampton.org.uk/temp/error3.jpg
http://www.crampton.org.uk/temp/error4.jpg

Thanks,

Iain C.

Edited by IainC, 23 September 2008 - 09:13 AM.


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#2 boopme

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Posted 23 September 2008 - 09:56 AM

Hi and welcome to BC. We may as well just run a scan and get a log.

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 IainC

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Posted 23 September 2008 - 11:08 AM

OK,

Malwarebytes' Anti-Malware 1.28
Database version: 1199
Windows 5.1.2600 Service Pack 2

23/09/2008 16:53:49
mbam-log-2008-09-23 (16-53-41).txt

Scan type: Quick Scan
Objects scanned: 57594
Time elapsed: 5 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 22
Registry Values Infected: 14
Registry Data Items Infected: 2
Folders Infected: 1
Files Infected: 16

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\mlJCRiGA.dll (Trojan.Vundo.H) -> No action taken.
C:\WINDOWS\system32\tptkqjcp.dll (Trojan.Vundo.H) -> No action taken.
C:\WINDOWS\system32\vrgtsr.dll (Trojan.Vundo) -> No action taken.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{835b2ebd-3b1d-4f97-aee4-79c25b0d7ac0} (Trojan.Vundo.H) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{835b2ebd-3b1d-4f97-aee4-79c25b0d7ac0} (Trojan.Vundo.H) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b63199dc-3ed6-4720-81df-09710f824d8d} (Trojan.Vundo.H) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{b63199dc-3ed6-4720-81df-09710f824d8d} (Trojan.Vundo.H) -> No action taken.
HKEY_CLASSES_ROOT\screensavercontrol.screensaverinstaller (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\screensavercontrol.screensaverinstaller.1 (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{2763e333-b168-41a0-a112-d35f96f410c0} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{a6573479-9075-4a65-98a6-19fd29cf7374} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{e79dfbca-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IProxyProvider (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-f3embed (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\MicroAV (Rogue.MicroAntivirus) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\4414d7ee (Trojan.Vundo.H) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur1.exe (Trojan.Agent) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur27.exe (Trojan.Agent) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur28.exe (Trojan.Agent) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur29.exe (Trojan.Agent) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur2a.exe (Trojan.Agent) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur1.exe (Trojan.Agent) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur2.exe (Trojan.Agent) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur3.exe (Trojan.Agent) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur4.exe (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\bm4727e472 (Trojan.Agent) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search\ (Adware.Hotbar) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media\WMSDK\Sources\f3PopularScreensavers (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> No action taken.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\mljcriga -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\mljcriga -> No action taken.

Folders Infected:
C:\Program Files\PCHealthCenter (Trojan.Fakealert) -> No action taken.

Files Infected:
C:\WINDOWS\system32\mlJCRiGA.dll (Trojan.Vundo.H) -> No action taken.
C:\WINDOWS\system32\AGiRCJlm.ini (Trojan.Vundo.H) -> No action taken.
C:\WINDOWS\system32\AGiRCJlm.ini2 (Trojan.Vundo.H) -> No action taken.
C:\WINDOWS\system32\vrgtsr.dll (Trojan.Vundo.H) -> No action taken.
C:\WINDOWS\system32\tptkqjcp.dll (Trojan.Vundo.H) -> No action taken.
C:\WINDOWS\system32\pcjqktpt.ini (Trojan.Vundo.H) -> No action taken.
C:\WINDOWS\system32\iunxvymt.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\jbgdcydn.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\wlwbhz.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\YUR1.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\YUR27.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\wsmdpynx.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\pskt.ini (Trojan.Vundo) -> No action taken.
C:\WINDOWS\BM4727e472.xml (Trojan.Vundo) -> No action taken.
C:\WINDOWS\BM4727e472.txt (Trojan.Vundo) -> No action taken.
C:\x (Trojan.FakeAlert) -> No action taken.

#4 IainC

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Posted 23 September 2008 - 11:12 AM

Have got MBAM to remove all the stuff it could, the PC looks a lot cleaner now, the desktop is not hijacked, but I got this on startup so I'm not sure it is all gone..

RUNDLL
error loading c:\windows\system32\wsmdpynx.dll
the specified module could not be found.

Thanks,

Iain.


Off now, end of my working day, wil lcatch up tomorrow AM.

Edited by IainC, 23 September 2008 - 11:13 AM.


#5 boopme

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Posted 23 September 2008 - 11:12 AM

Hello the No action taken is usually an indicater that this step was not done.
Make sure that everything is checked, and click Remove Selected.
Please rescan and repost new log,thanks.

RunDLL32.exe is a legit Windows file that loads .dll files which too can be legit or malware related. The Cannot find or error loading error message usually occurs when the associated .dll has been removed. The file may have been removed during an anti-virus scan, the uninstall of a program or use of a specialized fix tool. However, an associated registry entry remains and is telling Windows to load the file when you boot up.

If the file was removed but not the entry, Windows will display an error message indicating that the file was not found or there was an error loading. You need to remove this registry entry so Windows stops searching for the program when it loads.

To resolve this download and run Autoruns, search for the related entry and then delete it.
Create a new folder on your hard drive called AutoRuns and extract (unzip) the file there. (click HERE if your not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file with the error message.
Right-click on the file and choose delete.
Reboot your computer and see if the startup error returns.

Edited by boopme, 23 September 2008 - 01:12 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 IainC

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Posted 24 September 2008 - 05:14 AM

Thanks for that, looks like it is all sorted now.

I posted the wrong log before, this is the correct one..

Malwarebytes' Anti-Malware 1.28
Database version: 1199
Windows 5.1.2600 Service Pack 2

23/09/2008 16:54:00
mbam-log-2008-09-23 (16-54-00).txt

Scan type: Quick Scan
Objects scanned: 57594
Time elapsed: 5 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 22
Registry Values Infected: 14
Registry Data Items Infected: 2
Folders Infected: 1
Files Infected: 16

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\mlJCRiGA.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\tptkqjcp.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\vrgtsr.dll (Trojan.Vundo) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{835b2ebd-3b1d-4f97-aee4-79c25b0d7ac0} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{835b2ebd-3b1d-4f97-aee4-79c25b0d7ac0} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b63199dc-3ed6-4720-81df-09710f824d8d} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b63199dc-3ed6-4720-81df-09710f824d8d} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\screensavercontrol.screensaverinstaller (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\screensavercontrol.screensaverinstaller.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2763e333-b168-41a0-a112-d35f96f410c0} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{a6573479-9075-4a65-98a6-19fd29cf7374} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{e79dfbca-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IProxyProvider (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-f3embed (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MicroAV (Rogue.MicroAntivirus) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\4414d7ee (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur1.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur27.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur28.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur29.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur2a.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur1.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur2.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur3.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\yur4.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\bm4727e472 (Trojan.Agent) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search\ (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media\WMSDK\Sources\f3PopularScreensavers (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\mljcriga -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\mljcriga -> Delete on reboot.

Folders Infected:
C:\Program Files\PCHealthCenter (Trojan.Fakealert) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\mlJCRiGA.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\AGiRCJlm.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AGiRCJlm.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\vrgtsr.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\tptkqjcp.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\pcjqktpt.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\iunxvymt.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\jbgdcydn.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wlwbhz.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\YUR1.exe (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\YUR27.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wsmdpynx.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\pskt.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\BM4727e472.xml (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\BM4727e472.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\x (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Iain.

#7 IainC

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Posted 24 September 2008 - 05:20 AM

Thanks very much guys, your help is much appreciated. All is now fixed.
I ran another mbam scan which reported no problems found.

The wsmdpynx.dll has vanished from the registry and autoruns could not find it, I think it was just the first reboot after the clean and it is now OK.

Ta,

Iain C.

#8 boopme

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Posted 24 September 2008 - 09:31 AM

You're welcome,if that scan is clean then....

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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