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Half Of The Websites I Look At Wont Show Up At All - Gather.com, Etc...


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#1 jasonb33

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Posted 23 September 2008 - 08:19 AM

Hi,


I think I may have gotten a trojan or something. avast shows up nothing, trend wont even load onto my computer (its like its being blocked) and certain websites that I normally could access just fine all of a sudden appear like they arent even on the internet anymore.
I have run every single suggested step and found nothing. spybot finds nothing, adaware finds nothing. I am about ready to tear my hair out as some of the sites I visit are part of my job as a graphic designer. Every minute I am without access I am losing money, this is insane.
Thank you for any advice you can give.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:07:09 AM, on 9/23/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\StartupMonitor.exe
C:\Program Files\ATI\Catalyst Media Center\CMCService.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\ATI\Catalyst Media Center\Kernel\TV\CLCapSvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ATI\Catalyst Media Center\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Dynex Wireless G Adapter\WLService.exe
C:\Program Files\Dynex Wireless G Adapter\WLanCfgG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Prevx2\PXAgent.exe
C:\Program Files\AlienAutopsy\TEKS_Service.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\ATI\Catalyst Media Center\CatalystMC.exe
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - C:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll
O2 - BHO: 0 - {741B6645-5091-4792-B987-1595FF38D0EF} - C:\Program Files\InstallShield Installation Information\lavuha.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: support - {991EF04C-93CF-469b-A2BE-CC1B3347566F} - C:\Program Files\BHO\plugin.dll (file missing)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.509.6972\swg.dll
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [CMCService] "C:\Program Files\ATI\Catalyst Media Center\CMCService.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [Shellapi32] svcnet.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKUS\S-1-5-18\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O20 - Winlogon Notify: efcbabc - C:\WINDOWS\
O20 - Winlogon Notify: pmnll - C:\WINDOWS\
O22 - SharedTaskScheduler: (no name) - {38D4D5D0-423E-4220-B6F9-30918C2AE4A4} - (no file)
O22 - SharedTaskScheduler: (no name) - {FB153DCE-822E-47ec-8D00-2706E7864B37} - C:\WINDOWS\KB290333.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\ATI\Catalyst Media Center\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\ATI\Catalyst Media Center\Kernel\TV\CLSched.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\ATI\Catalyst Media Center\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: Dynex DX-WGDTC Service (Dynex DX-WGDTC WLService) - Unknown owner - C:\Program Files\Dynex Wireless G Adapter\WLService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: PREVXAgent - Prevx - C:\Program Files\Prevx2\PXAgent.exe
O23 - Service: ProductivIT Service (ProductivITService) - DynTek, Inc. - C:\Program Files\AlienAutopsy\TEKS_Service.exe
O23 - Service: RoomView License Manager (RoomService) - Research in Motion Ltd - (no file)
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O24 - Desktop Component 0: (no name) - C:\Program Files\InstallShield Installation Information\profsyvy.html

--
End of file - 10683 bytes

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#2 jasonb33

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Posted 24 September 2008 - 01:18 AM

anyone have a clue what might be going on? see anything suspicious? it seems to be doing it again.

#3 mas_pogi

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Posted 24 September 2008 - 08:43 AM

Hello jasonb33,

My name is Mas_pogi(mark,mp) and I will be helping you with your Malware problem.
As I am still in training I will be helping you under supervision of our expert teachers, so there may be a delay between posts.

Thanks for your patient and we'll get back to you :thumbsup:

Please do not run any other tool untill instructed to do so!
Please reply to this thread, do not start another!
Please tell me about any problems that have occurred during the fix.
Please tell me of any other symptoms you may be having as these can help also.
Please try as much as possible not to run anything while executing a fix.

With Regards,
mas_pogi

#4 mas_pogi

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Posted 25 September 2008 - 05:20 PM

hi.

Please bear with me as we clean computer. If you don't understand the instruction,do not hesitate to ask questions.


One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

If you wish to continue. PLease do the following:
  • Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

    How to see hidden files in Windows

    Please click this link-->Jotti

    When the jotti page has finished loading, click the Browse button and navigate to the following file and click Submit.

    C:\Program Files\InstallShield Installation Information\lavuha.dll
    C:\WINDOWS\system32\efcbabc.dll

    Please post back the results of the scan in your next post.

    If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/

  • I see you are running Teatimer.
    I suggest you to disable it because it can interfere with the changes you'll make on your system.
    When everything is done and your log is clean again, you can enable it again.
    If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.

    How to disable TeaTimer <== click me for instructions.
    After you disabled Teatimer, download ResetTeaTimer.bat to your desktop. (In case you use Firefox, rightclick the link and choose "save as").
    Doubleclick ResetTeaTimer.bat and let it run.
    This will only take a few seconds.

  • Run HijackThis icon in your desktop by double-clicking it.
    Then do press "Do a System Scan Only".

    When the scan is complete place a check mark next to the following entries:

    O2 - BHO: support - {991EF04C-93CF-469b-A2BE-CC1B3347566F} - C:\Program Files\BHO\plugin.dll (file missing)
    O4 - HKCU\..\Run: [Shellapi32] svcnet.exe
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
    O20 - Winlogon Notify: pmnll - C:\WINDOWS\
    O20 - Winlogon Notify: efcbabc - C:\WINDOWS\
    O22 - SharedTaskScheduler: (no name) - {38D4D5D0-423E-4220-B6F9-30918C2AE4A4} - (no file)
    O22 - SharedTaskScheduler: (no name) - {FB153DCE-822E-47ec-8D00-2706E7864B37} - C:\WINDOWS\KB290333.dll (file missing)
    O24 - Desktop Component 0: (no name) - C:\Program Files\InstallShield Installation Information\profsyvy.html


    After checking these items CLOSE ALL open windows EXCEPT HijackThis and click "Fix Checked."

  • Reboot your computer in normal mode.

  • Delete the following file:

    C:\WINDOWS\KB290333.dll if it still exist
    C:\WINDOWS\System32\svcnet.exe if it still exist

  • Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
    When using this tool, you must use the Administrator's account or an account with "Administrative rights"
    • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
    • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
    • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
    • Please copy and paste the contents of Report.txt in your next reply.
    • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
    -- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

    • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
    • Double click on RSIT.exe to run RSIT.
    • Click Continue at the disclaimer screen.
    • Once it has finished, two logs will open. Please post the contents of both log.txt (<info.txt (<
  • Run ESET Online Scan

    Please do an online scan with ESET Online Scanner. Please use Internet Explorer as it uses ActiveX.
    • Check (tick) this box: YES, I accept the Terms of Use.
    • Click on the Start button next to it.
    • When prompted to run ActiveX. click Yes.
    • You will be asked to install an ActiveX. Click Install.
    • Once installed, the scanner will be initialized.
    • After the scanner is initialized, click Start.
    • Uncheck (untick) Remove found threats box.
    • Check (tick) Scan unwanted applications.
    • Click on Scan.
    • It will start scanning. Please be patient.
    • Once the scan is done, the log will be saved here: C:\Program Files\esetonlinescanner\log.txt.
In your reply, please post the result of

Jotti
SDfix's report.txt
RSIT's log.txt and info.txt
C:\Program Files\esetonlinescanner\log.txt


Please pot it, do not attach them.

Mark

#5 mas_pogi

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Posted 28 September 2008 - 08:23 AM

hi.

Do you still need help?

Mark

#6 harrythook

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Posted 30 September 2008 - 06:43 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.

Veni Vidi Vici
THE FIGHT AGAINST MALWARE

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