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Reinstalling Windows Xp

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#1 purplegirl029


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Posted 23 September 2008 - 07:30 AM


I was here Saturday and everyone gave me advice on why the reinstallation of Windows XP might not be working and some websites to try on HOW to reinstall. I spent the day yesterday doing what was advised and after having read the info from the sites - it all boiled down to the same basic instructions - which it turns out I was beyond that point - I had already started the reinstall and done it wrong according to what these sites were saying.

I got into safe mode but when I chose to look at the "C" Drive it just listed a bunch of files and it did not look anything like windows! Every time I booted the PC it just kept going to the screen where it wanted to complete the installation....

SO, I started at square one, got into the BIOS menu by tapping F12 as soon as I turned the machine on choose option 8 and went through every test - yeah that took a long time - the machine PASSED EVERY TEST - so this indicated to me there was nothing wrong with the PC - but how to get out of the cycle of it wanting to keep continung with reinstall I could not figure out - so I assumed the disc had to be bad if all else was working!

SO, I called Dell, thinking they would at the very least send me a new disc, of course the PC is out of warranty, but the gentleman was kind enough to ask me if I tried one other thing - he said this would restore my PC to the way it was the day I received it - I said to him I thought that was what I was doing by uninstalling & reinstalling Windows XP - NOT! Best of here - THEY DID NOT CHARGE ME!!!

The solution was simple:
As soon as you turn on the machine immediately hold the control key and keep tapping the F11 key - a DELL PC RESTORE screen will come up - click on RESTORE - you will get a confirmation screen (warning you will lose all files and data)- click confirm - and it will run it's program.

Once it is complete you will go through a setup during the setup there are 3 IMPORTANT questions that must be answered a specific way:
1. Do you want to turn on automatic updates - ANSWER - NOT AT THIS TIME
2. Do you want to change the name of the Computer - ANSWER - LEAVE IT AS IT IS - just go to next
3. Do you want to Register with Microsoft now? - ANSWER - NOT AT THIS TIME

Once you have completed the set up and the system is up and running you can do the above 3 things.

So I am happy to say the PC is up and running - working great - got a wireless card on order and I am one happy lady!!

Thank you everyone for all your help and advice.

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#2 garmanma


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Posted 23 September 2008 - 07:57 AM

I'm sorry I missed your original post. If I would have seen it I could have saved you some grief
Glad you got it working
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why won't my laptop work?

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#3 cryptodan


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Posted 23 September 2008 - 08:12 AM

Lets all chalk this up to a learning experience.

#4 purplegirl029

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Posted 23 September 2008 - 08:34 AM


Yes it was a learning experience - and I plan on hanging on to those instructions - but hope I never have to use them again!

This whole thing has been a BIG learning experience for me in many ways - I didn't have the forethought to copy my favorites folder like I did everything else! How I'll ever find all those websites again I just don't know.

I lost all my music too - somehow I saved it wrong! But I fortunately kept most of my CDs (I have a play in my craft room) and most of the rest I've have been able to download - my son laughs at me, because I had about 45 cassettes, all of which were numbered & I had written what was on them, they were made back in the early 80s from all the LPs and 45s I had then. So one day I sat down with those sheets of paper and downloaded anything that I didn't have on CDs, dumped the cassettes & threw out the sheets of paper! Some of the music was obscure recordings - and my mind doesn't function well to recall the names - certaintly not the artists! Every once in awhile one will come to me!

Everything is now properly backed up to my external hard drive and uploaded to 3 offline sites - I'm not taking any chances!

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