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Device Manager


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4 replies to this topic

#1 oldmanlat

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Posted 22 September 2008 - 05:45 PM

Hi.
I recently re-installed XP SP2 after a crash.
In device manager under "Other devices" there are (4)items that have a yellow question mark.
"Multimedia Controller"
"PCI Simple Communications Controller"
"PCI Simple Communications Controller"
"SM Bus Controller"
(driver unknown, no date, no version, not digitally signed under properties on all (4) drivers) When I try to update the drivers, (all 4) items get the same results. XP Hardware Update Wizard says: "Cannot Install this Hardware"
"The hardware was not installed because the wizard cannot find the necessary software" I tried getting drivers from Intel with no luck, the chipset installed is Intel G965 Express
Thanks.
oldmanlat

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#2 hamluis

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Posted 22 September 2008 - 05:49 PM

System/motherboard manufacturer and model?

The digital signing (or lack thereof) of drivers is no big deal...you can ignore that message.

The best suggestion I can make when anyone has a troublesome device in Device Manager: Uninstall all instances of said devices, reboot, install drivers for devices needing such after Windows loads.

Louis

#3 Budapest

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Posted 22 September 2008 - 05:51 PM

What's the make and model of your computer?

Right click on the devices with a question mark and select Properties, then click on the Details tab, then on Hardware ID in the dropdown box. It should be in this format "PCI\VEN_4444&DEV_0016&SUBSYS_40090070&REV_01". Post what you find.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#4 oldmanlat

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Posted 28 September 2008 - 11:03 AM

Hi.
I recently re-installed XP SP2 after a crash.
In device manager under "Other devices" there are (4)items that have a yellow question mark.
"Multimedia Controller"
"PCI Simple Communications Controller"
"PCI Simple Communications Controller"
"SM Bus Controller"
(driver unknown, no date, no version, not digitally signed under properties on all (4) drivers) When I try to update the drivers, (all 4) items get the same results. XP Hardware Update Wizard says: "Cannot Install this Hardware"
"The hardware was not installed because the wizard cannot find the necessary software" I tried getting drivers from Intel with no luck, the chipset installed is Intel G965 Express
Thanks.
oldmanlat


Update for yellow question marks.
Hi.
I installed a fax/modem driver and that eliminated the yellow question mark
next to "SM Bus Controller"
The other 3 are still yellow:
"Multimedia Controller"
"PCI Simple Communications Controller"
"PCI Simple Communications Controller"

The only problem I'm having now, is a sound problem.
Onboard Sound: Sigma Tel/ Intel Audio Studio - Sonic Focus High Definition 7.1
driver ver. 5.10.5067.0
I forgot to tell you I updated the Bios.
I think I started having trouble when I upgraded the Bios

updated Bios: Intel MQ96510J.15A.0373.2007.0316.1351 03/16/2007

original Bios: Intel MQ96510J.0197.2006.0828.1805 08/28/06

I couldn't find the original Bios from Intel or Gateway support. Is there any place else I could download the 2006 Bios?

System:
XP Media Center - ver. 5.1.2600 - SP2 Build 2600
Model: GM5266E
Motherboard: Intel DP965LV AAD59511-404
Chipset: Intel G965 Express
Onboard Ethernet: Intel
Network driver from Gateway support: Intel ver. 9.4.21.0
Current video adapter: PNY GeForce 8400GS
Video driver from NVidia: ver. 6.14.11.7519

Thanks.
oldmanlat

#5 hamluis

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Posted 28 September 2008 - 11:53 AM

http://support.gateway.com/s/PC/R/1009208/1009208nv.shtml

Everything you wanted to know about your system, but were afraid to ask Gateway :thumbsup:.

Out of my own curiosity...why did you upgrade your BIOS? I've done 1 BIOS upgrade in 12 years, way back in 1997 (when many hardware items were new and required BIOS upgrades to function correctly).

Louis




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