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Defrag Problem Windows Xp

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#1 Shymnii


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Posted 22 September 2008 - 08:20 AM

I run Windows XP with Zone Alarm as my Virus control. I had Reg Smart on the computer until Zone Alarm found a virus on my hard drive.
I allowed Zone to quarentine it and then lost Reg Smart with the virus.

Since then I have only been able to get the hard drive to do 26% of the defrag leaving to rest undone .

I feel stupid in not being able to get the whole defrag done. I hope there is someone who can help a frustrate computer granny

{Mod Edit: Moving from XP to Am I infected ~~boopme}

Edited by boopme, 22 September 2008 - 10:04 AM.

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#2 cryptodan


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Posted 22 September 2008 - 08:57 AM

Can you defrag in Safe Mode which is recommended for your active bootable OS.

#3 smurfgod


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Posted 22 September 2008 - 09:06 AM

I would forget about the windows defragmenter altogether, incredibly slow and doesn't do as good a job as http://www.auslogics.com/en/software/disk-defrag/download Freeware also, unless you decide to buy the junkfile killer they attempt to sell you at the end.

#4 boopme


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Posted 22 September 2008 - 10:08 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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#5 Shymnii

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Posted 25 September 2008 - 01:04 PM

Thanx to all for your advise I have downloaded reccomended programs .
The computer is running a little faster now but unfortunately the defrag will still only go to 29%.
I think this will be as far as I can get it without moving files to the external hard drive and employing the recovery disc.
Once again thanx for all help given. unless anyone else can make any suggestions as to how to get this bleeping thing to complete a proper defrag.

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