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Start Page Hijacked


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11 replies to this topic

#1 UncleMike

UncleMike

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  • Local time:12:16 PM

Posted 27 April 2005 - 02:29 PM

My start page has been hijacked, and no matter what I do, IE 6.0 opens to a window with this in the address bar- res://C:\WINNT\System32\shdoclc.dll/navcancl.htm
This is some kind of a search page with working links, but when I try to go to a different web address, I get an access denied message. I'm actually using a Mozilla-Firefox browser to contact you from the infected computer. From the little bit of research I've done on your website, I've found some files that definetely need to be removed, but I either can't delete them,even in "safe mode", or they reinstall everytime I open an IE window. I've just run CW SHredder, AdAware, Spy-Bot, and my AVG virus protection software, cleaning up all problems that they can. I'm sending you a HJT log along with some other log files that might help you diagnose my problem. I sure hope you can help me straighten this mess out. First, here's the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 3:09:19 PM, on 4/27/2005
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\explorer.exe
C:\WINNT\System32\TASKMGRU.EXE
C:\WINNT\System32\MSIMN32.EXE
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINNT\System32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINNT\System32\MSIMN32.EXE
C:\WINNT\System32\TASKMGRU.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HighJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
O2 - BHO: BHDP Class - {1A1488CB-8028-49ba-AD19-18D13CDC650F} - C:\WINNT\bhoass.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINNT\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [MSIMN32] C:\WINNT\System32\MSIMN32.EXE
O4 - HKCU\..\Run: [TASKMGRU] C:\WINNT\System32\TASKMGRU.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINNT\System32\HPHipm11.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

Next is a file from "rkfiles" called log.txt run yesterday in "safe mode"

C:\Documents and Settings\Administrator\Desktop\rkfiles

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINNT\system32\TASKMGRU.EXE: UPX!
C:\WINNT\system32\MSIMN32.EXE: UPX!

Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
C:\WINNT\msxmidi.exe: UPX!
C:\WINNT\bhoassw.dll: UPX!
C:\WINNT\bhoassw.dll: UPX!
C:\WINNT\BHOASSUI.exe: UPX!
C:\WINNT\explorer32dbg.exe: UPX!
C:\WINNT\iexplore_dbg.exe: UPX!
C:\WINNT\bhoass.dll: UPX!
C:\WINNT\bhoass.dll: UPX!
Finished
bye

And last is one called getservice.txt also run yesterday but in normal mode


PsService v1.1 - local and remote services viewer/controller
Copyright © 2001-2003 Mark Russinovich
Sysinternals - www.sysinternals.com

SERVICE_NAME: Alerter
Notifies selected users and computers of administrative alerts.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\services.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Alerter
DEPENDENCIES : LanmanWorkstation
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: AOL ACS
(null)
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : AOL Connectivity Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: AppMgmt
Provides software installation services such as Assign, Publish, and Remove.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\services.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Application Management
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Avg7Alrt
(null)
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : AVG7 Alert Manager Server
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Avg7UpdSvc
(null)
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : AVG7 Update Service
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Browser
Maintains an up-to-date list of computers on your network and supplies the list to programs that request it.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\services.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Computer Browser
DEPENDENCIES : LanmanWorkstation
: LanmanServer
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: cisvc
Indexes contents and properties of files on local and remote computers; provides rapid access to files through flexible querying language.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\cisvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Indexing Service
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ClipSrv
Supports ClipBook Viewer, which allows pages to be seen by remote ClipBooks.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\clipsrv.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : ClipBook
DEPENDENCIES : NetDDE
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Dhcp
Manages network configuration by registering and updating IP addresses and DNS names.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\services.exe
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : DHCP Client
DEPENDENCIES : Tcpip
: Afd
: NetBT
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: dmadmin
Administrative service for disk management requests
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\dmadmin.exe /com
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Logical Disk Manager Administrative Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: dmserver
Logical Disk Manager Watchdog Service
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\services.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Logical Disk Manager
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Dnscache
Resolves and caches Domain Name System (DNS) names.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\services.exe
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : DNS Client
DEPENDENCIES : Tcpip
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Eventlog
Logs event messages issued by programs and Windows. Event Log reports contain information that can be useful in diagnosing problems. Reports are viewed in Event Viewer.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\services.exe
LOAD_ORDER_GROUP : Event log
TAG : 0
DISPLAY_NAME : Event Log
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: EventSystem
Provides automatic distribution of events to subscribing COM components.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : Network
TAG : 0
DISPLAY_NAME : COM+ Event System
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Fax
Helps you send and receive faxes
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\faxsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Fax Service
DEPENDENCIES : TapiSrv
: RpcSs
: PlugPlay
: Spooler
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: lanmanserver
Provides RPC support and file, print, and named pipe sharing.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\services.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Server
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: lanmanworkstation
Provides network connections and communications.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\services.exe
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : Workstation
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: LmHosts
Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\services.exe
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : TCP/IP NetBIOS Helper Service
DEPENDENCIES : NetBT
: Afd
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Messenger
Sends and receives messages transmitted by administrators or by the Alerter service.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\services.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Messenger
DEPENDENCIES : LanmanWorkstation
: NetBIOS
: RpcSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: mnmsrvc
Allows authorized people to remotely access your Windows desktop using NetMeeting.
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\mnmsrvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : NetMeeting Remote Desktop Sharing
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: MSDTC
Coordinates transactions that are distributed across two or more databases, message queues, file systems, or other transaction protected resource managers.
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\msdtc.exe
LOAD_ORDER_GROUP : MS Transactions
TAG : 1
DISPLAY_NAME : Distributed Transaction Coordinator
DEPENDENCIES : RPCSS
: SamSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: MSIServer
Installs, repairs and removes software according to instructions contained in .MSI files.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\MsiExec.exe /V
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Installer
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NetDDE
Provides network transport and security for dynamic data exchange (DDE).
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\netdde.exe
LOAD_ORDER_GROUP : NetDDEGroup
TAG : 0
DISPLAY_NAME : Network DDE
DEPENDENCIES : NetDDEDSDM
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NetDDEdsdm
Manages shared dynamic data exchange and is used by Network DDE
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\netdde.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network DDE DSDM
DEPENDENCIES :
: EGrLocalSystem
: Network DDE DSDM
: etwork DDE
: ted Transaction Coordinator
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Netlogon
Supports pass-through authentication of account logon events for computers in a domain.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\lsass.exe
LOAD_ORDER_GROUP : RemoteValidation
TAG : 0
DISPLAY_NAME : Net Logon
DEPENDENCIES : LanmanWorkstation
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Netman
Manages objects in the Network and Dial-Up Connections folder, in which you can view both local area network and remote connections.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Connections
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NtLmSsp
Provides security to remote procedure call (RPC) programs that use transports other than named pipes.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\lsass.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : NT LM Security Support Provider
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NtmsSvc
Manages removable media, drives, and libraries.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Removable Storage
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: PlugPlay
Manages device installation and configuration and notifies programs of device changes.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\services.exe
LOAD_ORDER_GROUP : PlugPlay
TAG : 0
DISPLAY_NAME : Plug and Play
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Pml Driver HPH11
(null)
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\HPHipm11.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Pml Driver HPH11
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: PolicyAgent
Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\lsass.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : IPSEC Policy Agent
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ProtectedStorage
Provides protected storage for sensitive data, such as private keys, to prevent access by unauthorized services, processes, or users.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\services.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Protected Storage
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RasAuto
Creates a connection to a remote network whenever a program references a remote DNS or NetBIOS name or address.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Access Auto Connection Manager
DEPENDENCIES : RasMan
: Tapisrv
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RasMan
Creates a network connection.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Access Connection Manager
DEPENDENCIES : Tapisrv
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RemoteAccess
Offers routing services to businesses in local area and wide area network environments.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Routing and Remote Access
DEPENDENCIES : RpcSS
: +NetBIOSGroup
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RemoteRegistry
Allows remote registry manipulation.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\regsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Registry Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 0 seconds
FAILURE_ACTIONS : Restart DELAY: 1000 seconds

SERVICE_NAME: RpcLocator
Manages the RPC name service database.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\locator.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Procedure Call (RPC) Locator
DEPENDENCIES : LanmanWorkstation
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RpcSs
Provides the endpoint mapper and other miscellaneous RPC services.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\svchost -k rpcss
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Procedure Call (RPC)
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RSVP
Provides network signaling and local traffic control setup functionality for QoS-aware programs and control applets.
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\rsvp.exe -s
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : QoS RSVP
DEPENDENCIES : TcpIp
: Afd
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SamSs
Stores security information for local user accounts.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\lsass.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Security Accounts Manager
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SCardDrv
Provides support for legacy smart card readers attached to the computer.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINNT\System32\SCardSvr.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Smart Card Helper
DEPENDENCIES : +Smart Card Reader
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SCardSvr
Manages and controls access to a smart card inserted into a smart card reader attached to the computer.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINNT\System32\SCardSvr.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Smart Card
DEPENDENCIES : PlugPlay
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Schedule
Enables a program to run at a designated time.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\MSTask.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Task Scheduler
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: seclogon
Enables starting processes under alternate credentials
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINNT\system32\services.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : RunAs Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SENS
Tracks system events such as Windows logon, network, and power events. Notifies COM+ Event System subscribers of these events.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : Network
TAG : 0
DISPLAY_NAME : System Event Notification
DEPENDENCIES : EventSystem
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SharedAccess
Provides network address translation, addressing, and name resolution services for all computers on your home network through a dial-up connection.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Internet Connection Sharing
DEPENDENCIES : RasMan
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SmcService
(null)
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Program Files\Sygate\SPF\smc.exe
LOAD_ORDER_GROUP : NDIS
TAG : 0
DISPLAY_NAME : Sygate Personal Firewall
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Spooler
Loads files to memory for later printing.
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\spoolsv.exe
LOAD_ORDER_GROUP : SpoolerGroup
TAG : 0
DISPLAY_NAME : Print Spooler
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SysmonLog
Configures performance logs and alerts.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\smlogsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Performance Logs and Alerts
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: TapiSrv
Provides Telephony API (TAPI) support for programs that control telephony devices and IP based voice connections on the local computer and, through the LAN, on servers that are also running the service.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Telephony
DEPENDENCIES : PlugPlay
: RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: TlntSvr
Allows a remote user to log on to the system and run console programs using the command line.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\tlntsvr.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Telnet
DEPENDENCIES : RpcSs
: TcpIp
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: TrkWks
Sends notifications of files moving between NTFS volumes in a network domain.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\services.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Distributed Link Tracking Client
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: UPS
Manages an uninterruptible power supply (UPS) connected to the computer.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\ups.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Uninterruptible Power Supply
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: UtilMan
Starts and configures accessibility tools from one window
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\UtilMan.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Utility Manager
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: W32Time
Sets the computer clock.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\services.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Time
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: WinMgmt
Provides system management information.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINNT\System32\WBEM\WinMgmt.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Management Instrumentation
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds

SERVICE_NAME: WmdmPmSN
Retrieves the serial number of any portable media player connected to this computer. If this service is stopped, protected content might not be down loaded to the device.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Portable Media Serial Number Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Wmi
Provides systems management information to and from drivers.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINNT\system32\Services.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Management Instrumentation Driver Extensions
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

I sure hope you can help me. Thanks in advance !

Uncle Mike

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#2 OldTimer

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Posted 27 April 2005 - 09:46 PM

Hello UncleMike and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please proceed with the following steps in order.

Step #1

Navigate to c:\winnt\system32\ and search for these files (they might or might not be there):bhoassw.da0
bhoassw.cfg
bhoass.da0
bhoass.cfg

If you find them write down the names and we will take care of them in Step #5.

Step #2
Download the Pocket Killbox.

Unzip the contents of KillBox.zip to a convenient location and then double-click on KillBox.exe to launch the program.

Step #3

Highlight the lines below and press the Ctrl key and the C key at the same time to copy them to the clipboard:C:\WINNT\system32\TASKMGRU.EXE
C:\WINNT\system32\MSIMN32.EXE
C:\WINNT\msxmidi.exe
C:\WINNT\bhoassw.dll
C:\WINNT\BHOASSUI.exe
C:\WINNT\explorer32dbg.exe
C:\WINNT\iexplore_dbg.exe
C:\WINNT\bhoass.dll

Now go to the Killbox application and click on the File menu and then the Paste from Clipboard menu item. In the Full Path of File to Delete box you should see the first file. If you dropdown that box you should see the rest of them. Make sure that they are all there.

Click on the Delete on Reboot option and then click on the red circle with a white 'X' in to to delete the files. Killbox will tell you that all listed files will be deleted on next reboot, click YES. When it asks if you would like to Reboot now, click YES. If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.

You system will reboot now.

After rebooting, you could get alot of error messages when applications start because these files were linked to Explorer.exe. That is normal.

Step #4

Now open Internet Explorer and go to the eTrust Antivirus Web Scanner and perform a scan. This will repair the applicaiton errors that you are receiving and clean up the rest of the infection.

Step #5

If you found any of the files listed in Step #1 then do the following, otherwise skip to Step #6.
  • Type or copy/paste each file into the top Full Path of File to Delete field one at a time.
  • Click the Delete File button which looks like a red stop sign with a white 'X' in it.
  • If you have not entered the last file click No at the Pending Operations prompt; after the last file is entered click Yes and allow your computer to reboot.
Step #6

Important! Reboot in SAFE MODE !!

Start in Safe Mode Using the F8 method:
  • Restart the computer in Safe Mode.
  • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Locate the rkfiles.bat file and double-click it to run it. It will start scanning your computer and could take a little while so be patient. When the DOS window closes, reboot back to normal mode.

Post the contents of the new C:\log.txt file back here in the next step.

Step #7

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file and a new log from rkfiles.bat back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
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#3 UncleMike

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Posted 28 April 2005 - 10:40 AM

It's 11:18 AM, Thursday, April 28, and my laptop is now a black screened DOORSTOP !! I started through the steps you gave me, but after I deleted the files you had listed using the "KillBox" delete on reboot option, once the computer rebooted, everything was looking normal, but when the screen got to the point where my icons would normally start appearing, NOTHING APPEARED ON THE SCREEN !! The mouse cursor is working, but I have no right click functionality. The only way I can get something to appear on the screen is to hit CTL-ALT-DEL. From here I can bring up the Task Manager. When I check the running processes, I notice that the "bad" ones are now gone, but when I compare the list to the list I get on my PC, some processes are missing. Both computers are running Windows 2000 Pro, with essentially all the same programs. WHAT DO I DO NOW ? I need this laptop for my bussiness ! By the way, I'm contacting you now from my PC. I'm really in need of some IMMEDIATE help ! I'll even give you my telephone number (937-426-5245), so that mabye someone can walk me through this. At least before, I was able to use the computer, even on the internet by using the Mozilla-Firefox browser, but now, I'm completely DEAD IN THE WATER !

HELLLP !!!

#4 OldTimer

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Posted 28 April 2005 - 11:39 AM

Hi UncleMike. Yes, you have a fairly new infection that we are just discovering a solution for. Here is what I need you to do at this point:
  • On the machine that we fixed, press the Ctrl Alt and Del keys at the same time to bring up the Task Manager.
  • On the Application Tab click on the New Task button.
  • Type the following into the Open editbox:c:\program files\internet explorer\iexplore.exe
Internet Explorer should start up. Navigate to this topic.

Now, in Task Manager:
  • On the Application Tab click on the New Task button.
  • Type the following into the Open editbox:
    • %SystemRoot%\system32\notepad.exe
  • Notepad should now be open. Copy/paste the lines in the quotebox below into the new document:

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe]

  • Save the document as c:\fixreg.reg and close Notepad.
  • On the Application Tab click on the New Task button.
  • Type the following into the Open editbox:c:\fixreg.reg
OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
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#5 UncleMike

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Posted 28 April 2005 - 01:28 PM

Hey OT,

I typed in the path and file name for "iexplore.exe", but got a "cannot find " message. I then used the "browse" button, and went directly to the file in "Internet Explorer", but I still couldn't open the file. The message said to "make sure the path and filename are correct and that all required libraries are available"

Back to you

#6 OldTimer

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Posted 28 April 2005 - 01:38 PM

Hmm. Ok, try this. Create the file on the machine you are currently on and save it to a floppy disk. Follow the directions in the above post for running the fixreg.reg but use the path as a:\fixreg.reg.

Cheers.

OT
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#7 UncleMike

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Posted 28 April 2005 - 03:31 PM

Hey OT,

I got my screen back, and everything seems OK, but after looking at the HJT log, I see that all the bad stuff is back in the registry. One good thing though, when I open the "task manager", the two executables are not there. TASKMGRU.EXE and MSIMN32.EXE
Mabye they're waiting for me to open an IE window. One of the steps in your post was to open an IE window and go to eTrust Antivirus Web Scanner to perform a scan. I didn't do this. Take a look at these logs, and let me know what to do next.

First the log.txt

C:\Documents and Settings\Administrator\Desktop\rkfiles

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------

Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
C:\WINNT\stlbd.dll: UPX!
Finished
bye

Here's HJT

Logfile of HijackThis v1.99.1
Scan saved at 4:06:37 PM, on 4/28/2005
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINNT\System32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\HighJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
O2 - BHO: BHDP Class - {1A1488CB-8028-49ba-AD19-18D13CDC650F} - C:\WINNT\bhoass.dll (file missing)
O3 - Toolbar: SToolbar - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - C:\WINNT\stlbd.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINNT\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [MSIMN32] C:\WINNT\System32\MSIMN32.EXE
O4 - HKCU\..\Run: [TASKMGRU] C:\WINNT\System32\TASKMGRU.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O13 - DefaultPrefix: http://ehttp.cc/?
O13 - WWW Prefix: http://ehttp.cc/?
O13 - WWW. Prefix: http://ehttp.cc/?
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINNT\System32\HPHipm11.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

#8 OldTimer

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Posted 28 April 2005 - 05:58 PM

Hi UncleMike. Ok, please print these directions and then proceed with the following steps in order.

Step #1

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #2

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINNT\system32\TASKMGRU.EXE
C:\WINNT\system32\MSIMN32.EXE
C:\WINNT\msxmidi.exe
C:\WINNT\bhoassw.dll
C:\WINNT\BHOASSUI.exe
C:\WINNT\explorer32dbg.exe
C:\WINNT\iexplore_dbg.exe
C:\WINNT\bhoass.dll
C:\WINNT\stlbd.dll

Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O2 - BHO: BHDP Class - {1A1488CB-8028-49ba-AD19-18D13CDC650F} - C:\WINNT\bhoass.dll (file missing)
O3 - Toolbar: SToolbar - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - C:\WINNT\stlbd.dll
O4 - HKCU\..\Run: [MSIMN32] C:\WINNT\System32\MSIMN32.EXE
O4 - HKCU\..\Run: [TASKMGRU] C:\WINNT\System32\TASKMGRU.EXE
O13 - DefaultPrefix: http://ehttp.cc/?
O13 - WWW Prefix: http://ehttp.cc/?
O13 - WWW. Prefix: http://ehttp.cc/?

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

Reboot normally, open Internet Explorer and go to the eTrust Antivirus Web Scanner and perform a scan. This will repair the applicaiton errors that you are receiving and clean up the rest of the infection.

Step #5

When finished, reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
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#9 UncleMike

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Posted 28 April 2005 - 10:31 PM

Hey OT,

I'm sending you what I hope will be my last HJT log. Everything seems to be working well. I was really nervous about opening that first IE window to get to get to the eTrust scanner, but everything worked perfectly. The scanner found 12 infected files, which were then deleted. If this scan looks good to you, would you recommend downloading and installing the latest service pack for Windows 2000, and does this include the latest security updates for IE 6.0. I'd like to get everything shipshape, and then put IE to bed and never use it again unless absolutely necessary. I like Mozilla-Firefox. If it weren't for this new browser, and YOU, I'd have never been able to get this straightened out ! I've learned a lot through this process, mostly where to go for help.

Here's the HJT log, and thanks again !! Uncle Mike

Logfile of HijackThis v1.99.1
Scan saved at 10:55:45 PM, on 4/28/2005
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINNT\System32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\HighJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINNT\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINNT\System32\HPHipm11.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

#10 OldTimer

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Posted 29 April 2005 - 12:26 AM

Hi UncleMike. Well, your wishes have come true. Your log is clean. Good job! How are things running? Any problems?

We have a few things to do to finish up and I have a few suggestions for you but before we do I need to give you my outdated operating system speech. But you already knew that that was coming.

Your operating system is extremely out of date. By not keeping your OS updated you leave yourself open to many of the infections that cannot be installed on a properly updated system. I strongly recommend that you go to the Windows Update site and install Service Pack 4. Once that is done, go back to the Windows Update site and install all available Critical Updates. This will patch your system with the most current security fixes and plug all the known holes which your present system has open. By oding this your operating system and your browser will be up to date with the latest patches available.

Now, let's finish things up. We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall and a good antivirus application like the ones you are currently using. It is critical to have both a firewall and antivirus to protect your system and to keep them updated.

To keep your operating system up to date visit monthly. And to keep your system clean run these free malware scanners
weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#11 UncleMike

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Posted 29 April 2005 - 09:58 AM

Hey Old Timer,

I can't thank you enough for all of your help here. Everything is running perfectly now and it's ALL YOUR FAULT !!! I'm telling everyone I know about this website, and a tech support person called OLD TIMER !!! Once again, thank you, and I'll be back to this site frequently, just to keep up with things.

If you have a boss, tell him I said to give you a raise !!!

Uncle Mike

#12 OldTimer

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Posted 29 April 2005 - 01:14 PM

You're very welcome UncleMike. I'm glad that we could help. I told my "boss" that I wanted a raise and he just laughed. Seriously, we are all just a bunch of geek volunteers who like helping people out.

Now that your issues have been resolved I will close this topic. If you need it reopened for this same issue then please PM me. If you have any new issues in the future then please start a new topic.

Cheers.

Keep on computing!

OT :thumbsup:
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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