My cd/dvd rw drive died on my Dell computer. I ordered another one, a Sony, off of Amazon. When I put it in my computer, my computer will not recgonize either my cd or cd/dvd rw drive. I went to the F2 setup and set the computer to my factory defaults, but my drives are still not recgonized. I am running good old Windows XP.
What can I do to fix this problem?