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Where Are My Backup Files... ?


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6 replies to this topic

#1 Bone Idol

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Posted 20 September 2008 - 11:25 PM

Hi everyone.

This has been driving me nuts for ages. Where are the files that have been backed up to my external drive E: ... ?

The sequence here should lead me to the files, but the end result is a blank panel.

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And then.... nothing.

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#2 Platypus

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Posted 21 September 2008 - 12:11 AM

Have you tried a validation of the image to make sure it's OK?

Top 5 things that never get done:

1.


#3 Bone Idol

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Posted 21 September 2008 - 03:40 AM

Have you tried a validation of the image to make sure it's OK?



I'll check that out.

Thanks Platypus.

******************

Update:

I've checked the validation, but unfortunately I don't understand American English very well.

I can't tell if these are what is in my external hard drive where I've sent the backup files, or if these are on my local disc hard drive.

Why does it say 'My Computer' instead of 'Mobile Desk E:\' ... ?

If it says "Backed-up files in Mobile Desk" I would instantly know these files are located on the external drive.

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Edited by Bone Idol, 21 September 2008 - 06:22 AM.


#4 Platypus

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Posted 21 September 2008 - 07:43 AM

The Validation Wizard always starts there. When you click on the + at the left of My Computer, the tree will open out and you will be able to move to the drive where your backup files are.

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#5 Bone Idol

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Posted 22 September 2008 - 05:31 AM

It doesn't work, Platypus.

When I click the backup file in the tree, it opens up to show the following...


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And when I click Open or Explore... an icon appears...

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When I click to Open or Explore this - nothing shows up except a blank field.

#6 Platypus

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Posted 22 September 2008 - 07:14 AM

Don't go into Explore Backup Archive, go down the bottom to Validate Image Backup, and get it to check the MyBackup4.tib file, in case it is faulty. If the Validation fails, that will tell us immediately why you are findng no files in it.

If the archive is successfully validated, the next possibility is that there were no changes to your system between Sep 14th and the 21st. The backups are incremental (only what has changed). If you do find files in the backup from the 14th, then maybe Acronis found nothing new to backup on the 21st.

Top 5 things that never get done:

1.


#7 Bone Idol

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Posted 23 September 2008 - 06:51 AM

I think I might have it now.

The C: icon refers to what is included in the incremental backup of the local disc.

Thanks for your help, Platypus.

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