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Virusremover2008 Started Browser Hijack


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3 replies to this topic

#1 tigbee

tigbee

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Posted 20 September 2008 - 01:22 PM

My son clicked on an IE pop-up that installed Virusremover2008. I uninstalled the program using Add/Remove programs. We can access the internet, but we periodically get redirected to adultfriendfinder.com sites, and we get pop-ups for fake virus scanning software. When I try to go to sites that help remove malwire - such as bleepingcomputers.com - I get an error page instead: "The page cannot be displayed". Cannot do a Windows Update either.
Also, the newly installed Sygate Personal Firewall blocks some programs when I first log in to Windows. Here is an example from one login:
"Generic Host Process for Win32 Services (svchost.exe) is trying to broadcast to [239.255.255.250] using remote port 1900 (SSDP - Simple Service Discovery Protocol). Do you want to allow this program to access the network?"
and then,
"Generic Host Process for Win 32 Services (svchost.exe) is trying to connect to download.windowsupdate.com [199.93.44.126] using remote port 80 [HTTP - World Wide Web]. Do you want to allow this program to access the network?"
and then,
"Generic Host Process for Win 32 Services (svchost.exe) is trying to connect to [92.62.101.7] using remote port 80 [HTTP - World Wide Web]. Do you want to allow this program to access the network?"

Was able to download Malwarebytes' Anti-Malware using another computer, and copy it over to the infected computer.
Malwarebytes Anti-Malware was run and it found about 20 items. I ran it several times, and 4 items kept returning. They were:

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bf (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bk (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\iu (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\mu (Trojan.Agent) -> Quarantined and deleted successfully.

I went into Internet Explorer and then to Manage Add-Ons. I disabled all add-ons, and that stopped the infected registry values from returning. By the way, there were 13 add-ons that were labeled WIA Camera View DLL that were using the file silent.dll. Also want to note that before the IE add-ons were disabled, when trying to go to a site like bleepingcomputers.com, the browser would be redirected to another site. With the add-ons disabled, an error page comes up instead: "The page cannot be displayed".

Performed all the steps that I could in the list of things to do before posting. Spybot could not be installed because the installation program needed to access the internet to install, and the malware would not allow it. The online scans and Windows Update could not be run due to the malware blocking the sites. All the other steps were followed, and Malwarebytes' Anti-Malware , Ad-Aware, AVG, and McAfee Stinger reported the system as clean. By the way, I had also run SUPERAntiSpyware before doing any of these steps, and it found and removed several items. This software has been uninstalled.


Here is the HijackThis file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:55:37 PM, on 9/20/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\D-Link\AirPlus G DWL-G510\AirGCFG.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\iWin Games\iWinGamesInstaller.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0ABEC3F7-830C-4E3C-A28F-D71901C94096} - \\?\globalroot\systemroot\silent.dll (file missing)
O2 - BHO: (no name) - {35844312-127A-4712-8575-B5770D44E039} - \\?\globalroot\systemroot\silent.dll (file missing)
O2 - BHO: (no name) - {6959AC87-1E2B-41E1-8485-AD491724658A} - \\?\globalroot\systemroot\silent.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7D194A96-BBAA-4E0C-AAF7-1A8445C01637} - \\?\globalroot\systemroot\silent.dll (file missing)
O2 - BHO: (no name) - {822EC985-D761-41BD-8A92-737782213A4E} - \\?\globalroot\systemroot\silent.dll (file missing)
O2 - BHO: (no name) - {A0386CCC-BCDC-417A-8D23-48D15BADAED0} - \\?\globalroot\systemroot\silent.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: (no name) - {AF745D64-179A-4F0E-9263-D1DC734B57EB} - \\?\globalroot\systemroot\silent.dll (file missing)
O2 - BHO: (no name) - {BA21E3D9-D914-4250-AF46-7914B7B3AAA9} - \\?\globalroot\systemroot\silent.dll (file missing)
O2 - BHO: (no name) - {C382F9AB-753A-4C01-900C-60B06A1747E8} - \\?\globalroot\systemroot\silent.dll (file missing)
O2 - BHO: (no name) - {E16159B2-518C-4C41-9890-6CB9688B298D} - \\?\globalroot\systemroot\silent.dll (file missing)
O2 - BHO: (no name) - {E9C35D3E-5192-4EC9-B696-3D231C7379D3} - \\?\globalroot\systemroot\silent.dll (file missing)
O2 - BHO: (no name) - {F50CC66D-D734-4C4F-A8D4-EB5D9309664F} - \\?\globalroot\systemroot\silent.dll (file missing)
O2 - BHO: (no name) - {F6DEA4C9-BAD6-4693-A348-D5ACD8C25BF5} - \\?\globalroot\systemroot\silent.dll (file missing)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [D-Link AirPlus G DWL-G510] C:\Program Files\D-Link\AirPlus G DWL-G510\AirGCFG.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file://C:\Program Files\Magic Encyclopedia - First Story\Images\stg_drm.ocx
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1200830127656
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file://C:\Program Files\Boggle\Images\armhelper.ocx
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Wireless Service - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iWinGamesInstaller - iWin Inc. - C:\Program Files\iWin Games\iWinGamesInstaller.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

--
End of file - 8953 bytes


Thanks in advance,

Tigbee

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#2 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


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Posted 02 October 2008 - 07:50 PM

:thumbsup: to BleepingComputer.com

I want to apologise that it has taken so long to get back to you. We on the HJT Team are working as fast as possible to get your log answered.

If you do not still need help, please let me know, so that I can move on to other users who still need help.

Please take note of the following:
  • While a HJT Team member is working with you, please refrain from making any changes to your computer.
  • Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Please reply using the Posted Image button in the lower left hand corner of your screen.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" :).
If you would still like help, please follow the instructions below:

We need to create an OTViewIt Report
  • Please download OTViewIt by OldTimer.
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
  • OTViewIt.txt <-- Will be opened
  • Extra.txt <-- Will be minimized
Please do an online scan with Kaspersky WebScanner.
  • Please visit the Kaspersky Online Scanner website.
    Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
  • Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
In your next reply, please include the following:
  • OTViewIt.txt
  • Extra.txt
  • Kaspersky's Log

Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#3 tigbee

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Posted 03 October 2008 - 07:31 AM

I no longer need help - ended up reformatting the hard drive to take care of the problem.

#4 Billy O'Neal

Billy O'Neal

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Posted 03 October 2008 - 09:23 AM

Since this issue appears resolved, this topic has been closed.

If you need this topic reopened, please send me or another moderator a PM.

Everyone else please begin a new topic.
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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