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Apple Itunes Setup Won't Start


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#1 superpikeangler

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Posted 20 September 2008 - 08:50 AM

Hello there
My daughter is trying to install itunes8 as she has just bought a 4th generation ipod. 4th generation ipods require itunes8 minimum to work
she currently has version 7 so has been trying to update from the help window and clicking on "check for updates"
the computer downloads the setup file but when you try to run it an error pops up saying that it is not a valid win32 application.
whats occurring can anyone tell me.
:thumbsup:

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#2 rowal5555

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Posted 20 September 2008 - 06:29 PM

Hi

Does your PC have all the minimum requirements?

Windows Hardware
A PC with a 1GHz Intel or AMD processor
Playing videos purchased on the iTunes Store requires an Intel Pentium D or faster processor
Playing HD-quality videos purchased on the iTunes Store requires a 2.0GHz Intel Core 2 Duo or faster processor
512MB of RAM; 1GB is required to play HD-quality videos
A DirectX 9.0-compatible video card with 32MB of video RAM; 64MB recommended
A QuickTime-compatible audio card
A broadband Internet connection to use the iTunes Store
An iTunes-compatible CD or DVD recorder to create audio CDs, MP3 CDs, or back-up CDs or DVDs


Windows Software
Windows XP Service Pack 2 or later, or 32-bit editions of Windows Vista
64-bit editions of Windows Vista require the iTunes 8 64-bit installer
QuickTime 7.5.5 or later is required (included)
200MB of available disk space
Screen reader support requires Window-Eyes 7.0 or later; for information about accessibility in iTunes, visit www.apple.com/accessibility

Perhaps try the direct download link http://www.apple.com/itunes/download/

Edited by rowal5555, 20 September 2008 - 06:31 PM.

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#3 superpikeangler

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Posted 21 September 2008 - 10:26 AM

hello there
We have sorted it from the apple support site.
Minimum requirements are met. We had to delete all the temporary internet files and all previous versions of itunessetup.exe" Once this was done a s recommended it worked fine.
Thanks for your help anyway
Regards
Superpikeangler :thumbsup:




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