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Blue Screen Of Death?!?!


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#1 dnap

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Posted 19 September 2008 - 05:16 PM

i hope this is in the right forum! i swear i always have computer problems, but nothing like this. i went to start up my computer today, and it wouldnt start, and i got the blue screen of death. its giving me the error c000021a(fatal error) then it says session manager initialization system process terminated with a status of 0xc000026c. i have no idea what this means, but i just formatted and reinstalled windows on my computer a few weeks ago. i got it to boot in safe mode or something because im on it now, but the resolution is low, and the color is only at 4 bits, and it wont let me change it. any help would be greatly appreciated.

CPU - AMD FX-8350 Black Edition

Motherboard -MSI 990FXA-GD80

Ram - G.SKILL Ripjaws X Series 8GB (2 x 4GB)

Video Card - MSI Radeon R9 280

Storage - Western Digital Velociraptor 300GB 10k RPM

Power Supply - hec XP1080 800W

Case - Antec DF-35


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#2 perr

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Posted 19 September 2008 - 05:27 PM

Look here for stop errors.
http://aumha.org/a/stop.htm

#3 usasma

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Posted 19 September 2008 - 05:52 PM

If this is associated with a malware infection, the first step is to clean up the malware - either by slaving the drive to another system and scanning it there, or by scanning it with a bootable tool such as the Ultimate Boot CD.

If it keeps crashing after the viruses are removed, then this link should help out: http://www.techsupportforum.com/microsoft-...stem-error.html
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 dnap

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Posted 19 September 2008 - 09:08 PM

well actually, i ran chkdsk and it fixed a lot of errors and stuff ive never seen it do before, and after that, it started right up. should i still check out the links you guys gave me?

CPU - AMD FX-8350 Black Edition

Motherboard -MSI 990FXA-GD80

Ram - G.SKILL Ripjaws X Series 8GB (2 x 4GB)

Video Card - MSI Radeon R9 280

Storage - Western Digital Velociraptor 300GB 10k RPM

Power Supply - hec XP1080 800W

Case - Antec DF-35


#5 usasma

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Posted 20 September 2008 - 06:19 AM

Something caused the errors that chkdsk fixed - we don't know what that was tho'. So it's probably a good idea to check out the other stuff in case the problems return.

Also, I'd run chkdsk again (after a day or two) to see if the errors come back. If they do come back, then something is causing the problem with the file system on your hard drive. This could either be the hard drive itself, or a corrupted program/malware (the most likely causes).

So, here's some other stuff to do to check things out:

Try a couple of these free, online scanners to see if anything has slipped by your protection:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://www.pandasecurity.com/homeusers/solutions/activescan/
http://us.mcafee.com/root/mfs/default.asp
http://housecall.trendmicro.com
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

http://www.kaspersky.com/virusscanner Scan Only - no removal



Then, try a diagnostic utility available for free from the manufacturer of your hard drive. Here's a topic that lists the more common ones: http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/

You can also try this free, bootable memory test: http://www.memtest86.com/ Just follow the directions to make the disk and then boot from it. Let the test run for a minimum of 3 passes (but overnight is better). If it starts giving errors, stop the test and post back here.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 dnap

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Posted 24 September 2008 - 07:14 AM

ok, well after i got it working again, i ran the first 3 scanners usamsa gave me, and all they found were tracking cookies, so i didnt continue with any more since it seemed to be working fine, until tuesday. i always shut my computer off in the morning before i go to work, which i also did monday, but it started fine after work, but tuesday after work and school, it wouldnt start, i tried everything, and it will only go to the window xp home edition page, and restart. any ideas whats wrong?

i was about to try formatting it and reinstalling everything, which i dont want to do because theres stuff saved i dont want to lose, but the thing is, i formatted it a month ago because it crashed, so im thinking the hard drive is the culprit...

EDIT: i also forgot, i tried repairing windows using the CD i got from HP when i formatted last month, but it kept saying some files couldnt be copied, and i would hit esc. to go to the next one, but it did this a lot when trying to repair it, if that has any bearing to my problem?

Edited by dnap, 24 September 2008 - 09:33 AM.

CPU - AMD FX-8350 Black Edition

Motherboard -MSI 990FXA-GD80

Ram - G.SKILL Ripjaws X Series 8GB (2 x 4GB)

Video Card - MSI Radeon R9 280

Storage - Western Digital Velociraptor 300GB 10k RPM

Power Supply - hec XP1080 800W

Case - Antec DF-35


#7 hamluis

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Posted 24 September 2008 - 09:36 AM

Well...if I were missing system files during any install of XP...I would not be surprised if I had problems later.

Louis

#8 dnap

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Posted 24 September 2008 - 10:21 AM

when i formatted it and installed a fresh copy of everything, there was no problems, everything was fine. i was just trying to repair it yesterday to see if that was part of the problem, but i guess not since it still wont boot up. why wouldnt it copy files during a repair of XP?

CPU - AMD FX-8350 Black Edition

Motherboard -MSI 990FXA-GD80

Ram - G.SKILL Ripjaws X Series 8GB (2 x 4GB)

Video Card - MSI Radeon R9 280

Storage - Western Digital Velociraptor 300GB 10k RPM

Power Supply - hec XP1080 800W

Case - Antec DF-35


#9 cryptodan

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Posted 24 September 2008 - 10:52 AM

Malware can change permissions on files so they cannot be deleted.

#10 dnap

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Posted 24 September 2008 - 11:03 AM

Malware can change permissions on files so they cannot be deleted.


well like i said, i ran the scanners usasma told me to run, and they found nothing except a few tracking cookies which i always have everytime i scan, and i have zonealarm up all the time too, so im sure that would have caught something before it happened, right?

is there anything i can do to fix this without having to format, if this is caused by malware?

Edited by dnap, 24 September 2008 - 11:04 AM.

CPU - AMD FX-8350 Black Edition

Motherboard -MSI 990FXA-GD80

Ram - G.SKILL Ripjaws X Series 8GB (2 x 4GB)

Video Card - MSI Radeon R9 280

Storage - Western Digital Velociraptor 300GB 10k RPM

Power Supply - hec XP1080 800W

Case - Antec DF-35


#11 cryptodan

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Posted 24 September 2008 - 11:05 AM

Malware can change permissions on files so they cannot be deleted.


well like i said, i ran the scanners usasma told me to run, and they found nothing except a few tracking cookies which i always have everytime i scan, and i have zonealarm up all the time too, so im sure that would have caught something before it happened, right?

is there anything i can do to fix this without having to format, if this is caused by malware?


Each scanner performs scans differently, and if your Zone Alarm isnt updated then there is no guarantee that it is working as it should. Some forms of malware can disable your security protection in order to spread.

#12 hamluis

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Posted 24 September 2008 - 11:30 AM

<<...why wouldnt it copy files during a repair of XP?>>

Inability of drive to read CD, dirty disk...scratched disk.

That's been my experience.

If you had a Microsoft XP CD, I would suggest running sfc /scannow, which is a command that checks for missing system files and replaces same in the O/S.

Louis

#13 dnap

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Posted 24 September 2008 - 11:48 AM

well i know my zonealarm ran out of subscription in august i believe, so it wasnt up-to-date, but when i formatted last month, and reinstalled it, i had 2 weeks free, so its maybe 2-3 weeks out dated.

and i have the XP CD that came with the cd's HP sent me to restore my computer, but how can i get it to run sfc /scannow if i cant even get to the desktop?

EDIT: oh wait, when i put in the recovery cd and hit r, i can get to the recovery console, right? i did that yesterday and didnt realize thats what that was, so ill try FIXMBR, FIXBOOT, CHKDSK /R again, and SFC /SCANNOW to see what that does, and BOOTCFG /REBUILD as a last attempt, sound good?

Edited by dnap, 24 September 2008 - 12:24 PM.

CPU - AMD FX-8350 Black Edition

Motherboard -MSI 990FXA-GD80

Ram - G.SKILL Ripjaws X Series 8GB (2 x 4GB)

Video Card - MSI Radeon R9 280

Storage - Western Digital Velociraptor 300GB 10k RPM

Power Supply - hec XP1080 800W

Case - Antec DF-35


#14 dnap

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Posted 25 September 2008 - 07:09 AM

OK WELL I TRIED FIXMBR, FIXBOOT, AND CHKDSK /R, THEN TRIED SFC /SCANNOW BUT THAT DIDNT WORK, SO I TRIED BOOTCFG /REBUILD, BUT IT GAVE ME 2 OPTIONS WHERE I HAD TO TYPE SOMETHING IN, BUT I DIDNT KNOW WHAT, SO I LEFT IT BLANK, BUT ALL THAT DIDNT WORK, SO I TRIED REINSTALLING A FRESH COPY OF WINDOWS, WHICH WORKED, HOWEVER I WAS MISSING MY NETWORK ADAPTOR AND SOUND CARD DRIVERS, WHICH HAPPENED LAST MONTH WHEN I FORMATTED BECAUSE I TRIED INSTALLING A FRESH COPY OF WINDOWS. BUT AFTER THIS, I SAID SCREW IT, AND JUST FORMATTED THE WHOLE COMPUTER. I DONT KNOW IF IT MATTERS OR NOT, BUT I DID THE QUICK FORMAT OPTION, BUT EVEN NOW, I DONT HAVE MY NETWORK ADAPTER AND SOUND CARD DRIVERS, PLUS ANY OTHERS I MAY BE MISSING. WHAT THE HECK IS GOING ON HERE???

SORRY FOR THE CAPS, IM AT WORK TYPING THIS

CPU - AMD FX-8350 Black Edition

Motherboard -MSI 990FXA-GD80

Ram - G.SKILL Ripjaws X Series 8GB (2 x 4GB)

Video Card - MSI Radeon R9 280

Storage - Western Digital Velociraptor 300GB 10k RPM

Power Supply - hec XP1080 800W

Case - Antec DF-35


#15 cryptodan

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Posted 25 September 2008 - 09:46 AM

You will need those drivers.




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