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Problem with IE


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12 replies to this topic

#1 val777

val777

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  • 21 posts
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  • Local time:02:43 AM

Posted 26 April 2005 - 09:38 PM

Hi, there.
Thank you again for fix my computer, I did donation.
Now I have problem with second computer. I can run IE, very slow, opens
100 times, memory is 99%, can't do anything.
This is log. Can you tell me what wrong with my computer.
Logfile of HijackThis v1.99.0
Scan saved at 9:57:38 PM, on 4/26/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
c:\windows\system32\ximage.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\PROGRA~1\Java\J2RE14~1.2\bin\jusched.exe
C:\PROGRA~1\PANICW~1\POP-UP~3\dpps2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\X1002142005.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\WINDOWS\VisualElementFXad\VisualElementFXad.exe
C:\WINDOWS\mcm\mcm.exe
C:\WINDOWS\isrvs\desktop.exe
C:\Documents and Settings\All Users\Application Data\RDSA\xde45593.exe
C:\WINDOWS\System32\nsvsvc\nsvsvc.exe
C:\WINDOWS\System32\abasa5jrp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Avant Browser\avant.exe
C:\WINDOWS\System32\idq.exe
C:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.begin2search.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.begin2search.com/sidesearch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2search.com/sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2search.com/sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {0074B698-782F-4BF1-B6AA-8DC28CD1E252} - C:\WINDOWS\System32\sir50_qcx.dll (file missing)
O2 - BHO: RsyncHlpr Class - {16B238D5-80DE-47CE-8F17-B3ECE2C2248D} - C:\WINDOWS\System32\rsyncmon.dll
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Xbrowse Class - {83DC91DB-7896-43E3-B34D-A7D043F16BB1} - C:\Documents and Settings\All Users\Application Data\RDSA\rdsa.dll
O2 - BHO: ohb - {999A06FF-10EF-4A29-8640-69E99882C26B} - C:\WINDOWS\System32\nsp2.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: SDWin32 Class - {AA3057B1-DD8E-4A1B-B506-73CDB3B89970} - C:\WINDOWS\System32\siyhy.dll (file missing)
O2 - BHO: (no name) - {AC109D01-32D6-4EB5-8300-D3C5EBAC7C83} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - C:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
O3 - Toolbar: (no name) - {99AAD997-B05E-41DB-9687-443FB3A0FE5F} - (no file)
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: (no name) - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - (no file)
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\PROGRA~1\Java\J2RE14~1.2\bin\jusched.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~3\dpps2.exe"
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [RQFGXwEx] C:\PROGRA~1\wpvxov\rtxwo.exe
O4 - HKLM\..\Run: [Visual Element Fx] C:\WINDOWS\System32\X1002142005.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [BPT] "C:\Program Files\Bpt\bpt.exe"
O4 - HKLM\..\Run: [RSync] C:\WINDOWS\System32\netsync.exe
O4 - HKLM\..\Run: [VisualElementFXad] C:\WINDOWS\VisualElementFXad\VisualElementFXad.exe
O4 - HKLM\..\Run: [mcm] C:\WINDOWS\mcm\mcm.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\System32\gah95on6.exe
O4 - HKLM\..\Run: [Visual Element FX5] C:\Documents and Settings\All Users\Application Data\RDSA\xde45593.exe
O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\System32\nsvsvc\nsvsvc.exe
O4 - HKLM\..\Run: [ap9h4qmo] C:\WINDOWS\System32\ap9h4qmo.exe
O4 - HKLM\..\Run: [abasa5jrp] C:\WINDOWS\System32\abasa5jrp.exe
O4 - HKLM\..\Run: [liddge] c:\windows\system32\ximage.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Extreme Messenger for AIM] C:\Program Files\Extreme Messenger\ExtremeMessenger.exe nosplash
O4 - HKCU\..\Run: [idq] C:\WINDOWS\System32\idq.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/games/clients/y/zt3_x.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540002} (CInstall Class) - http://www.wildtangent.com/webdrivers/webi...ave/Install.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tri...Transporter.cab?
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/ActiveLaunc...iveLauncher.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2267535bad1adb...ip/RdxIE601.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (CSonyPicturesGameDownloaderCtl Object) - http://www.shockwave.com/content/angelx/So...eDownloader.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partner...stx/install.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/insaniqua...aploader_v6.cab
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O23 - Service: .NET Framework Service - Unknown - C:\WINDOWS\svchost.exe (file missing)
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Trend Micro Central Control Component - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: System Startup Service - Unknown - C:\WINDOWS\svcproc.exe
O23 - Service: Trend Micro Real-time Service - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe


Thank you.
Val.

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m

#2 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
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  • Gender:Male
  • Location:North Carolina
  • Local time:02:43 AM

Posted 27 April 2005 - 02:45 AM

Hello val777. Boy, where to start. This machine is heavily infected so it will take a number of attempts to clean it all. In this first post we will uninstall some bad applications and fix the major infection. In subsequent posts we will take care of the rest.

Please proceed with the following steps in order.

Step #1

Now we will remove some programs using Add or Remove Programs in the Control Panel:
  • Click Start.
  • Click Control Panel.
  • Double-click Add or Remove Programs.
  • Look in the Currently installed programs box for each program listed below and if it is there:
  • Click on it to select it.
  • Click Change (or Change/Remove) button.
  • If you are prompted to confirm the removal of the program, click Yes.
Viewpoint (or anything with Viewpoint in the name)
P2P Networking
Virtual Bouncer
Broadcast PC

Step #2

Part 1
  • Click Start>Run, type services.msc into the Open editbox and click the Ok button.
  • Locate the .NET Framework Service service and click the Stop button.
  • In the Startup type dropdown select Disabled.
  • Click the Apply button and then the Ok button.
  • Repeat the above steps for the System Startup Service
  • Close the Services window
Part 2
  • Click Start>Run, type cmd into the Open editbox and click the Ok button.
  • Copy/paste the line below into the Command Prompt window and press the Enter key:
    • sc delete .NET Framework Service
  • Repeat the above steps in Part 1 for:sc delete System Startup Service
  • Close the Command Prompt window
Step #3
  • Start HijackThis and follow these steps:
    • * Click on Config button
      * Click on the Misc Tools button
      * Click on the Open Process Manager button
  • Select the following files and click on Kill process. Answer Yes to the "Are you sure..." question.
    • desktop.exe
  • Launch Notepad, and copy/paste the box below into a new text file. Save it as fixme.reg and save it on your Desktop.

REGEDIT4

[-HKEY_CLASSES_ROOT\clsid\{5b4ab8e2-6dc5-477a-b637-bf3c1a2e5993}]
[-HKEY_CLASSES_ROOT\clsid\{950238fb-c706-4791-8674-4d429f85897e}]
[-HKEY_CLASSES_ROOT\mfiltis]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\ext\clsid\{5b4ab8e2-6dc5-477a-b637-bf3c1a2e5993}]
[-HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\legacy_delprot]
[-HKEY_LOCAL_MACHINE\system\currentcontrolset\services\delprot]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"desktop search"=-
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ffis"=-

  • Locate fixme.reg on your Desktop and double-click on it. You will receive a prompt similar to: "Do you wish to merge the information into the registry?". Answer Yes and wait for a message to appear similar to Merged Successfully.

  • Restart your computer.

  • Launch Notepad, and copy/paste the box below into the new document. Save it as Unreg.bat and save it on your Desktop:

regsvr32 /u C:\Windows\isrvs\msfiltis.dll
regsvr32 /u C:\Windows\isrvs\msdbhk.dll
regsvr32 /u C:\Windows\isrvs\sysupd.dll

  • Locate Unreg.bat on your Desktop and double-click on it.
  • Delete the following files/folders (if present) in C:\Windows or C:\Windows\System32
    • delprot.ini
    • delprot.log
    • desktop.exe
    • isrvs (delete the entire folder)
  • Delete the following file: C:\Windows\System32\Drivers\Delprot.sys
  • Delete the following files/folder (if present) in C:\Documents and Settings\<your user name>\Desktop
    • anal exploits.url
    • big bleep school for 2.95.url
    • evidence eraser.lnk
    • popup blocker stops popups.lnk
    • spyware avenger.lnk
    • virus hunter security.lnk
    • your platinum visa.lnk
Step #4

Please run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
Make sure that you choose "fix" or "clean".

Step #5

Click on the link below and follow the directions on the webpage to run an online trojan scan:WindowSecurity online trojan scan
Step #6

OK, that's enough for the first run. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#3 val777

val777
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  • Local time:02:43 AM

Posted 27 April 2005 - 09:46 PM

Hi, there.
Thank you for help.

Unreg.bat finished with errors, ISRVS Not founded, and I did not delet
delprot.ini
desktop.exe
and
anal exploits.url
big bleep school for 2.95.url
evidence eraser.lnk
popup blocker stops popups.lnk
spyware avenger.lnk
virus hunter security.lnk
not founded


Logfile of HijackThis v1.99.0
Scan saved at 10:36:28 PM, on 4/27/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
c:\windows\system32\aigkvxv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Java\J2RE14~1.2\bin\jusched.exe
C:\PROGRA~1\PANICW~1\POP-UP~3\dpps2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\X1002142005.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\WINDOWS\VisualElementFXad\VisualElementFXad.exe
C:\WINDOWS\mcm\mcm.exe
C:\WINDOWS\isrvs\desktop.exe
C:\Documents and Settings\All Users\Application Data\RDSA\xde45593.exe
C:\WINDOWS\System32\nsvsvc\nsvsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe
C:\WINDOWS\System32\idq.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.begin2search.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.begin2search.com/sidesearch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2search.com/sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2search.com/sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {0074B698-782F-4BF1-B6AA-8DC28CD1E252} - C:\WINDOWS\System32\sir50_qcx.dll (file missing)
O2 - BHO: RsyncHlpr Class - {16B238D5-80DE-47CE-8F17-B3ECE2C2248D} - C:\WINDOWS\System32\rsyncmon.dll
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Xbrowse Class - {83DC91DB-7896-43E3-B34D-A7D043F16BB1} - C:\Documents and Settings\All Users\Application Data\RDSA\rdsa.dll
O2 - BHO: ohb - {999A06FF-10EF-4A29-8640-69E99882C26B} - C:\WINDOWS\System32\nsp2.dll
O2 - BHO: SDWin32 Class - {AA3057B1-DD8E-4A1B-B506-73CDB3B89970} - C:\WINDOWS\System32\siyhy.dll (file missing)
O2 - BHO: (no name) - {AC109D01-32D6-4EB5-8300-D3C5EBAC7C83} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - C:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
O3 - Toolbar: (no name) - {99AAD997-B05E-41DB-9687-443FB3A0FE5F} - (no file)
O3 - Toolbar: (no name) - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - (no file)
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\PROGRA~1\Java\J2RE14~1.2\bin\jusched.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~3\dpps2.exe"
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [RQFGXwEx] C:\PROGRA~1\wpvxov\rtxwo.exe
O4 - HKLM\..\Run: [Visual Element Fx] C:\WINDOWS\System32\X1002142005.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [BPT] "C:\Program Files\Bpt\bpt.exe"
O4 - HKLM\..\Run: [RSync] C:\WINDOWS\System32\netsync.exe
O4 - HKLM\..\Run: [VisualElementFXad] C:\WINDOWS\VisualElementFXad\VisualElementFXad.exe
O4 - HKLM\..\Run: [mcm] C:\WINDOWS\mcm\mcm.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\System32\gah95on6.exe
O4 - HKLM\..\Run: [Visual Element FX5] C:\Documents and Settings\All Users\Application Data\RDSA\xde45593.exe
O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\System32\nsvsvc\nsvsvc.exe
O4 - HKLM\..\Run: [ap9h4qmo] C:\WINDOWS\System32\ap9h4qmo.exe
O4 - HKLM\..\Run: [abasa5jrp] C:\WINDOWS\System32\abasa5jrp.exe
O4 - HKLM\..\Run: [nxxtwhp] c:\windows\system32\aigkvxv.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Extreme Messenger for AIM] C:\Program Files\Extreme Messenger\ExtremeMessenger.exe nosplash
O4 - HKCU\..\Run: [idq] C:\WINDOWS\System32\idq.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/games/clients/y/zt3_x.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540002} (CInstall Class) - http://www.wildtangent.com/webdrivers/webi...ave/Install.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tri...Transporter.cab?
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/ActiveLaunc...iveLauncher.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2267535bad1adb...ip/RdxIE601.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (CSonyPicturesGameDownloaderCtl Object) - http://www.shockwave.com/content/angelx/So...eDownloader.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partner...stx/install.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/insaniqua...aploader_v6.cab
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Trend Micro Central Control Component - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: System Startup Service - Unknown - c:\windows\SvcProc.exe
O23 - Service: Trend Micro Real-time Service - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

Have a nice day.

Val.

#4 OldTimer

OldTimer

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Posted 28 April 2005 - 10:24 AM

Hi val777. Very strange since ISRVS is showing in your log. Let's take care of it manually then. Please print these directions and then proceed with the following steps in order.

Step #1

You are currently running an older version of HijackThis. Please click on the link below and download the most current version:HijackThis_sfx.exe
Delete your current HijackThis.exe file and double-click on the file you just downloaded and then click on the Unzip button to install the newer version. It will be installed to the C:\Program Files\HijackThis\ directory by default.

Download CCleaner and install it but do not run it yet.

Step #2

Close ALL open windows including this one.

Step #3

Start HijackThis and follow these steps:
  • Click on Config button
  • Click on the Misc Tools button
  • Click on the Open Process Manager button
Find the following items and click on each one to select it and then click on the Kill Process button to stop the process.:c:\windows\system32\aigkvxv.exe
C:\WINDOWS\System32\X1002142005.exe
C:\WINDOWS\VisualElementFXad\VisualElementFXad.exe
C:\WINDOWS\mcm\mcm.exe
C:\WINDOWS\isrvs\desktop.exe
C:\Documents and Settings\All Users\Application Data\RDSA\xde45593.exe
C:\WINDOWS\System32\nsvsvc\nsvsvc.exe
C:\WINDOWS\System32\idq.exe

Step #4

Part 1
  • Click Start>Run, type services.msc into the Open editbox and click the Ok button.
  • Locate the System Startup Service service and click the Stop button.
  • In the Startup type dropdown select Disabled.
  • Click the Apply button and then the Ok button.
  • Close the Services window
Part 2
  • Click Start>Run, type cmd into the Open editbox and click the Ok button.
  • Copy/paste the line below into the Command Prompt window and press the Enter key:
    • sc delete System Startup Service
  • Close the Command Prompt window
Step #5

Now click the Back button and then click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.begin2search.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.begin2search.com/sidesearch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2search.com/sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2search.com/sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {0074B698-782F-4BF1-B6AA-8DC28CD1E252} - C:\WINDOWS\System32\sir50_qcx.dll (file missing)
O2 - BHO: RsyncHlpr Class - {16B238D5-80DE-47CE-8F17-B3ECE2C2248D} - C:\WINDOWS\System32\rsyncmon.dll
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O2 - BHO: Xbrowse Class - {83DC91DB-7896-43E3-B34D-A7D043F16BB1} - C:\Documents and Settings\All Users\Application Data\RDSA\rdsa.dll
O2 - BHO: ohb - {999A06FF-10EF-4A29-8640-69E99882C26B} - C:\WINDOWS\System32\nsp2.dll
O2 - BHO: SDWin32 Class - {AA3057B1-DD8E-4A1B-B506-73CDB3B89970} - C:\WINDOWS\System32\siyhy.dll (file missing)
O2 - BHO: (no name) - {AC109D01-32D6-4EB5-8300-D3C5EBAC7C83} - (no file)
O3 - Toolbar: (no name) - {99AAD997-B05E-41DB-9687-443FB3A0FE5F} - (no file)
O3 - Toolbar: (no name) - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - (no file)
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [RQFGXwEx] C:\PROGRA~1\wpvxov\rtxwo.exe
O4 - HKLM\..\Run: [Visual Element Fx] C:\WINDOWS\System32\X1002142005.exe
O4 - HKLM\..\Run: [BPT] "C:\Program Files\Bpt\bpt.exe"
O4 - HKLM\..\Run: [RSync] C:\WINDOWS\System32\netsync.exe
O4 - HKLM\..\Run: [VisualElementFXad] C:\WINDOWS\VisualElementFXad\VisualElementFXad.exe
O4 - HKLM\..\Run: [mcm] C:\WINDOWS\mcm\mcm.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\System32\gah95on6.exe
O4 - HKLM\..\Run: [Visual Element FX5] C:\Documents and Settings\All Users\Application Data\RDSA\xde45593.exe
O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\System32\nsvsvc\nsvsvc.exe
O4 - HKLM\..\Run: [ap9h4qmo] C:\WINDOWS\System32\ap9h4qmo.exe
O4 - HKLM\..\Run: [abasa5jrp] C:\WINDOWS\System32\abasa5jrp.exe
O4 - HKLM\..\Run: [nxxtwhp] c:\windows\system32\aigkvxv.exe
O4 - HKCU\..\Run: [idq] C:\WINDOWS\System32\idq.exe
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2267535bad1adb...ip/RdxIE601.cab
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O23 - Service: System Startup Service - Unknown - c:\windows\SvcProc.exe

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #6

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #7

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\System32\sir50_qcx.dll
C:\WINDOWS\System32\rsyncmon.dll
C:\WINDOWS\System32\nsp2.dll
C:\WINDOWS\System32\siyhy.dll
C:\WINDOWS\System32\X1002142005.exe
C:\WINDOWS\System32\netsync.exe
C:\WINDOWS\System32\gah95on6.exe
C:\WINDOWS\System32\nsvsvc\ <--folder
C:\WINDOWS\System32\ap9h4qmo.exe
C:\WINDOWS\System32\abasa5jrp.exe
c:\windows\system32\aigkvxv.exe
C:\WINDOWS\System32\idq.exe
C:\WINDOWS\System32\ms.exe
c:\windows\SvcProc.exe
C:\WINDOWS\Bolger.dll
C:\WINDOWS\VisualElementFXad\ <--folder
C:\WINDOWS\mcm\mcm.exe
C:\WINDOWS\isrvs\ <--folder
C:\Documents and Settings\All Users\Application Data\RDSA\rdsa.dll
c:\installer\ <--folder
C:\PROGRAM FILES\VBouncer\ <--folder
C:\PROGRAM FILES\wpvxov\rtxwo.exe
C:\Program Files\Bpt\ <--folder
C:\Documents and Settings\All Users\Application Data\RDSA\ <--folder

Step #8

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #9

Reboot your computer normally. Please run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
Make sure that you choose "fix" or "clean".

Step #10

AdAware SE

Download, install, update, configure and run a scan with Ad-aware SE:
  • Download and Install AdAware SE Personal, keeping the default options. However, some of the settings will need to be changed before your first scan.
  • Close ALL windows except Ad-Aware SE.
  • Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  • Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
    • In the ‘General’ window make sure the following are selected in green:
      • Under Safety:
        • Automatically save log-file
      • Automatically quarantine objects prior to removal
      • Safe Mode (always request confirmation)
    • Under Definitions:
      • Prompt to update outdated definitions - set the number of days
  • Click on the ‘Scanning’ button on the left and select in green:
    • Under Driver, Folders & Files:
      • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Under Memory & Registry: all green
      • Scan Active Processes
      • Scan Registry
      • Deep Scan Registry
      • Scan my IE favorites for banned URL’s
      • Scan my Hosts file
  • Click on the ‘Advanced’ button on the left and select in green:
    • Under Shell Integration:
      • Move deleted files to recycle bin
    • Under Logfile Detail Level: all green
      • include addtional object information
      • DESELECT - include negligible objects information
      • include environment information
    • Under Alternate Data Streams:
      • Don't log streams smaller than 0 bytes
      • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the ‘Tweak’ button and select in green:
    • Under ‘Scanning Engine’:
      • Unload recognized processes during scanning
      • Scan registry for all users instead of current user only
    • Under ‘Cleaning Engine’:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Please do not check: Include Module list in logfile
  • Click on ‘Proceed’ to save the settings.
  • Click ‘Start’
  • Choose 'Perform Full System Scan'
  • DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  • Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  • If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  • Save the log file when it asks and then click ‘Finish’
  • REBOOT to complete the removal of what Ad-Aware SE found.
Step #11

Your operating system is extremely out of date. By not keeping your OS updated you leave yourself open to many of the infections that cannot be installed on a properly updated system. I strongly recommend that you go to the Windows Update site and install Service Pack 2. Once that is done, go back to the Windows Update site and install all available Critical Updates. This will patch your system with the most current security fixes and plug all the known holes which your present system has open.

Step #12

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#5 val777

val777
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Posted 28 April 2005 - 09:47 PM

Hi, there.
Thank you.
Did everything, but when I have received message:
The specified service does not exist as an installed service
for sc delete System Startup Service

Logfile of HijackThis v1.99.1
Scan saved at 10:38:18 PM, on 4/28/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Java\J2RE14~1.2\bin\jusched.exe
C:\PROGRA~1\PANICW~1\POP-UP~3\dpps2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
c:\windows\system32\pvspsl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - C:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\PROGRA~1\Java\J2RE14~1.2\bin\jusched.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~3\dpps2.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [jenlek] c:\windows\system32\pvspsl.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Extreme Messenger for AIM] C:\Program Files\Extreme Messenger\ExtremeMessenger.exe nosplash
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/games/clients/y/zt3_x.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540002} (CInstall Class) - http://www.wildtangent.com/webdrivers/webi...ave/Install.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tri...Transporter.cab?
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/ActiveLaunc...iveLauncher.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (CSonyPicturesGameDownloaderCtl Object) - http://www.shockwave.com/content/angelx/So...eDownloader.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partner...stx/install.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/insaniqua...aploader_v6.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe (file missing)
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

Have a nice day.
Val.

#6 OldTimer

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Posted 29 April 2005 - 12:13 AM

Hi val777. Well that looks better. We still have a couple of old items and some new ones to clean up so please print these directions and then proceed with the following steps in order.

Step #1

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #2

Part 1
  • Click Start>Run, type services.msc into the Open editbox and click the Ok button.
  • Locate the System Startup Service service and click the Stop button.
  • In the Startup type dropdown select Disabled.
  • Click the Apply button and then the Ok button.
  • Close the Services window
Part 2
  • Click Start>Run, type cmd into the Open editbox and click the Ok button.
  • Copy/paste the line below into the Command Prompt window and press the Enter key:
    • sc delete SvcProc
  • Close the Command Prompt window
Step #3

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):c:\windows\SvcProc.exe
C:\WINDOWS\isrvs\ <--folder
c:\windows\system32\pvspsl.exe

Step #4

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [jenlek] c:\windows\system32\pvspsl.exe
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540002} (CInstall Class) - http://www.wildtangent.com/webdrivers/webi...ave/Install.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tri...Transporter.cab?
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/ActiveLaunc...iveLauncher.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partner...stx/install.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/insaniqua...aploader_v6.cab
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe (file missing)

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #5

Start CleanUp! and click on the CleanUp! button. Let it run to completion. It may take a few minutes depending on the size of your hard drive so be patient.

Step #6

Run a full scan with your TrendMicro virus scanner.

Step #7

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#7 val777

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Posted 29 April 2005 - 05:49 PM

Hi, there.
I did it.
This is what I have.

After you fixed my first computer after New Year it is good, but I can't
do any Windows updates from Microsoft site, it does nothing.
Do I have to post logfile to find what problem is??

Logfile of HijackThis v1.99.1
Scan saved at 5:59:03 PM, on 4/29/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Java\J2RE14~1.2\bin\jusched.exe
C:\PROGRA~1\PANICW~1\POP-UP~3\dpps2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
c:\windows\system32\jephctc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - C:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\PROGRA~1\Java\J2RE14~1.2\bin\jusched.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~3\dpps2.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [jejded] c:\windows\system32\jephctc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Extreme Messenger for AIM] C:\Program Files\Extreme Messenger\ExtremeMessenger.exe nosplash
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/games/clients/y/zt3_x.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (CSonyPicturesGameDownloaderCtl Object) - http://www.shockwave.com/content/angelx/So...eDownloader.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

Thank you.
Have a nice day.
Val.

#8 OldTimer

OldTimer

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Posted 29 April 2005 - 10:33 PM

Hi val777. Looks really good now. We have 1 new file to get rid of and then you should upgrade your operating system to SP2.

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O4 - HKLM\..\Run: [jejded] c:\windows\system32\jephctc.exe
Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):c:\windows\system32\jephctc.exe
Note: If you receive any error messages while trying to delete any of the above files/folders then reboot into Safe Mode and try to delete them again. See the instructions below on how to boot into Safe Mode.

If needed, start in Safe Mode Using the F8 method:
  • Restart the computer in Safe Mode.
  • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
OK. Reboot your computer normally.

Your operating system is extremely out of date. By not keeping your OS updated you leave yourself open to many of the infections that cannot be installed on a properly updated system. I strongly recommend that you go to the Windows Update site and install Service Pack 2. Once that is done, go back to the Windows Update site and install all available Critical Updates. This will patch your system with the most current security fixes and plug all the known holes which your present system has open.

OK. Now reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#9 val777

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Posted 01 May 2005 - 08:48 PM

Hi, there.
I can't update window, when I go to control panel and click Window update I see
empty screen and nothing happened.

This is my log.


Logfile of HijackThis v1.99.1
Scan saved at 8:40:46 PM, on 4/30/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Java\J2RE14~1.2\bin\jusched.exe
C:\PROGRA~1\PANICW~1\POP-UP~3\dpps2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - C:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\PROGRA~1\Java\J2RE14~1.2\bin\jusched.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~3\dpps2.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [nfhrrw] c:\windows\system32\jrkogma.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Extreme Messenger for AIM] C:\Program Files\Extreme Messenger\ExtremeMessenger.exe nosplash
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/games/clients/y/zt3_x.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (CSonyPicturesGameDownloaderCtl Object) - http://www.shockwave.com/content/angelx/So...eDownloader.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

#10 OldTimer

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Posted 02 May 2005 - 01:00 AM

Hi val777. that might be because there have never been any Service Packs installed and the updater is no longer used. Try going to the site directly by clicking on this link:

Windows Update

Cheers.

OT
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#11 OldTimer

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Posted 02 May 2005 - 06:39 PM

Hi val777. I have split your last post off into its own topic. Please do not post log files for different computers into the same topic. Here is the link to your other computer:

http://www.bleepingcomputer.com/forums/ind...showtopic=17584

Are we done with this computer?

Cheers.

OT
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#12 val777

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Posted 03 May 2005 - 06:23 PM

Yes.
Thank you for help.
Best wishes.
Val.
:thumbsup:

#13 OldTimer

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Posted 03 May 2005 - 06:34 PM

You're very welcome val777. I'm glad that we could help.

Now that your issues have been resolved I will close this topic. If you need it reopened for this same issue then please PM me. If you have any new issues in the future then please start a new topic.

Cheers.

Keep on computing!

OT :thumbsup:
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