Posted 18 September 2008 - 08:37 AM
Can you copy and post the error message that you get when this happens?
When you get this black screen is there any writing on the page, or is there a cursor in the left upper corner of the screen?
One of the things that you can do is to go look in the Event Viewer and see what errors are showing up at the time that this is happening. Each error will have its own date and time shown.
Start> right click on My Computer> Manage> Event Viewer.
On the right side of the page you will see the options Applications, Security, and Systems, double click on Systems. There are eight columns on this page, the three that you will want are Type, Date, Time, and Event.
The errors will appear in the Type column, they are red dots with a white X inside of them.
Warnings will appear as a yellow trinangle with an exclamation mark inside.
When you see an error, double click on it and see what the description is.
Please post the error code/s found in the Event column and the descriptions back in this topic.
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