Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Help Please :(


  • Please log in to reply
29 replies to this topic

#1 christel219

christel219

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 16 September 2008 - 05:14 PM

Got home from work today, and my EZ Antivirus WILL NOT stop popping up with the alert box telling me over and over again that I have

Win32/Vmalum.EDQF
Win32/Vundo.AXR

I am not very computer saavy.. but have never had this thing pop up so much..

I am running AVG right now to see what it comes up with..

I REALLY cannot lose this computer or its contents.. I do not know what to do :thumbsup:

BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:58 PM

Posted 16 September 2008 - 05:22 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 christel219

christel219
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 16 September 2008 - 05:45 PM

20 minutes into scan and only one infected file so far..

It is still running.

Geez.. maybe I need to start over fresh with a new computer.. never realized how much crap I have on this cheapie 4.5 year old Dell..

#4 christel219

christel219
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 16 September 2008 - 06:08 PM

Malwarebytes' Anti-Malware 1.28
Database version: 1163
Windows 5.1.2600 Service Pack 2

9/16/2008 7:08:16 PM
mbam-log-2008-09-16 (19-08-16).txt

Scan type: Quick Scan
Objects scanned: 53111
Time elapsed: 42 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 21
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MediaHoldings (Adware.PlayMP3Z) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\xrt_Shell (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_id (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_options (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_opt_server1 (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_opt_reserv (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_opt_forms (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_opt_certs (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_opt_options (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_opt_ss (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_opt_pstorage (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_opt_command (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_opt_file (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_opt_idproject (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_opt_pauseopt (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_opt_pausecert (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_opt_deletecookie (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_opt_deletesol (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_patch (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\xrt_control_crc (Backdoor.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\mysearchnow.com (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\www.mysearchnow.com (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Krys\Local Settings\Temp\ginstall.dll (Adware.WebHancer) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\winlogon.old (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

#5 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:58 PM

Posted 16 September 2008 - 06:12 PM

You log shows a Backdoor infection. These can be very nasty and you should assume that any online passwords have been compromised. You should change them from a clean computer.

Reboot your computer, update and scan again with Malwarebytes' and post a new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 christel219

christel219
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 16 September 2008 - 06:21 PM

It is still popping up after a reboot...

Running the scan again now, says I have the latest version available.

Hubby not happy because he banks on this computer.. :thumbsup: Is it gonna be safe to use it again after I get it cleaned up?

I am not happy because I have not downloaded ANYTHING for a long time. I was on a website a few days ago that froze my computer up and gave me a security alert but I thought I had taken care of it. Apparently not.

WHAT good are the Internet search engines if sometimes you search and happen upon a really bad site with crap on it??! :flowers:

#7 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:58 PM

Posted 16 September 2008 - 06:25 PM

Post the new log when the scan is finished.

I'll dig up some more information on the backdoor infection.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 christel219

christel219
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 16 September 2008 - 06:31 PM

Malwarebytes' Anti-Malware 1.28
Database version: 1163
Windows 5.1.2600 Service Pack 2

9/16/2008 7:31:06 PM
mbam-log-2008-09-16 (19-31-06).txt

Scan type: Quick Scan
Objects scanned: 52026
Time elapsed: 13 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:58 PM

Posted 16 September 2008 - 06:34 PM

How's your computer now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 christel219

christel219
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 16 September 2008 - 06:41 PM

Still have the EZAntivirus popping up...

I have downloaded ATF Cleaner and ran that and the Super AntiSpyware and it is running now...

#11 christel219

christel219
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 16 September 2008 - 06:43 PM

When this is done running, I will restart it again to see if that makes a difference. No files found so far with the Super Anti Spyware

Edited by christel219, 16 September 2008 - 06:44 PM.


#12 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:58 PM

Posted 16 September 2008 - 06:47 PM

SUPERAntiSpyware is best run from Safe Mode.

How to start Windows in Safe Mode
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 christel219

christel219
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 16 September 2008 - 08:10 PM

Ok, I ran it in safe mode, rebooted and am still having it pop up :thumbsup:

#14 christel219

christel219
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:01:58 AM

Posted 16 September 2008 - 08:11 PM

Scanning with Kaspersky now..

#15 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:02:58 AM

Posted 16 September 2008 - 09:09 PM

Exactly what security programs do you have installed and loading at bootup?

where does EAntivirus say these files are?
Chewy

No. Try not. Do... or do not. There is no try.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users