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Bsod Is Backkk!


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23 replies to this topic

#1 ryazmom

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Posted 16 September 2008 - 03:28 PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 100000d1
BCP1: 00000000
BCP2: 00000002
BCP3: 00000008
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini091608-01.dmp
C:\Users\Terri\AppData\Local\Temp\WER-86377-0.sysdata.xml
C:\Users\Terri\AppData\Local\Temp\WER3301.tmp.version.txt

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#2 cryptodan

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Posted 16 September 2008 - 05:32 PM

Can you give us more information, like what you were doing to get this BSoD?

#3 ryazmom

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Posted 16 September 2008 - 07:35 PM

The only thing I was doing at the time I got the bsod was reading e-mail.

#4 cryptodan

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Posted 16 September 2008 - 07:36 PM

What was running? When this happened?

#5 ryazmom

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Posted 16 September 2008 - 08:53 PM

Windows e-mail was running, Firefox minimized. AVG and I think that was all

#6 cryptodan

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Posted 16 September 2008 - 09:06 PM

What kind of computer?

#7 ryazmom

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Posted 16 September 2008 - 09:27 PM

It's a Vista Home Premium made by Acer.

#8 cryptodan

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Posted 16 September 2008 - 09:31 PM

what about Processor, RAM, Video Card, hdd, and model number.

#9 ryazmom

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Posted 16 September 2008 - 10:02 PM

Where do I find this information?

#10 Goldwyn

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Posted 16 September 2008 - 11:06 PM

Where do I find this information?


Just right click "Computer" and select properties. This will give the general Information. if not Go to start> and search Sys Info and click that, It will have a tab that says system summery that is what you get

OS Name	Microsoft® Windows Vista™ Ultimate
Version	6.0.6001 Service Pack 1 Build 6001
Other OS Description 	Not Available
OS Manufacturer	Microsoft Corporation
System Name	NEXUS
System Manufacturer	Gigabyte Technology Co., Ltd.
System Model	X48T-DQ6
System Type	x64-based PC
Processor	Intel(R) Core(TM)2 Duo CPU	 E8400  @ 3.00GHz, 2999 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date	Award Software International, Inc. F5, 7/21/2008
SMBIOS Version	2.4
Windows Directory	C:\Windows
System Directory	C:\Windows\system32
Boot Device	\Device\HarddiskVolume1
Locale	United States
Hardware Abstraction Layer	Version = "6.0.6001.18000"
User Name	Nexus\Argonn
Time Zone	Eastern Daylight Time
Installed Physical Memory (RAM)	4.00 GB
Total Physical Memory	4.00 GB
Available Physical Memory	2.72 GB
Total Virtual Memory	8.22 GB
Available Virtual Memory	6.67 GB
Page File Space	4.29 GB
Page File	C:\pagefile.sys

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#11 ryazmom

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Posted 17 September 2008 - 07:17 AM

OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6001 Service Pack 1 Build 6001
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name TERRI-PC
System Manufacturer Acer
System Model Aspire T180
System Type X86-based PC
Processor AMD Athlon™ 64 Processor 3800+, 2400 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD R01-B3, 2/7/2007
SMBIOS Version 2.3
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.0.6001.18000"
User Name Terri-PC\Terri
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 1.00 GB
Total Physical Memory 767 MB
Available Physical Memory 233 MB
Total Virtual Memory 1.75 GB
Available Virtual Memory 606 MB
Page File Space 1.04 GB
Page File C:\pagefile.sys


#12 ~PrEmIuM~

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Posted 17 September 2008 - 08:46 AM

What e-mail program you using?Does it compatible with Vista?

#13 cryptodan

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Posted 17 September 2008 - 10:49 AM

Did you click on anything in the email?

#14 ryazmom

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Posted 17 September 2008 - 06:03 PM

Windows e-mail came with the system. I was clicking on a known sender. I have received these bsod screens in the past and thought they were resolved

#15 cryptodan

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Posted 17 September 2008 - 06:32 PM

If you have received these in the past, then I suspect bad ram.




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