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Combofix Log


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#1 Lars_A

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Posted 16 September 2008 - 02:59 PM

Hello,

A couple of days ago I got this message with Windows Antivirus XP as I´m sure you´ve heard of. Tried to remove it with Ad-Aware and Avast but without success. Even tried running both in fail safe mode (the scan with Avast took 2 days!). After that I got a bit desperate and looked in different Forums and found the ComboFix (but missed that I should´ve run HijackThis first). I installed and ran CF with good result (found rootkit) and now it seems as everything is working again. I would just like someone to look at the log to see that everything is gone.

I would also like to know how this could get on my computer? I´ve used Norton for many years but got tired of paying a lot of money so decided to try Avast. Just a few days after installing Avast this happens! I have a router with Firewall and also had the Windows Firewall activated plus Avast. Is Avast a bad protection?

To summerize:
- Can someone please be so kind to analyze the log? Should I upload it here?
- Is Avast good or bad?

Thanks,

Lars

Edited by Orange Blossom, 16 September 2008 - 05:35 PM.
Move to more appropriate forum. ~ OB


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#2 Orange Blossom

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Posted 16 September 2008 - 05:43 PM

Hello Lars_A and welcome to BC :thumbsup:

I have moved your topic to the Am I Infected forum as there were no logs in your topic. No, please do not post the Combofix log. Even in the HiJack This forum, we do not want folks to run Combofix much less post logs unless a malware removal expert asks them to.

ComboFix is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert." It is NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Please tell us exactly what variety of this: Windows Antivirus XP you have. There are a number of 'versions' and removal instructions vary slightly.

Also, please tell us what your operating system is.

Did you completely uninstall Norton before installing Avast?

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 Lars_A

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Posted 17 September 2008 - 01:19 PM

Hello Orange Blossom,

As I said in my post I already ran the ComboFix because I was getting quite desperate (did it on my own initiative). The ComboFix found root kits and other malware that it removed, I think. The computer appears to be working fine but I would like someone to look at the log to tell me if ComboFix managed to get rid of everything.

Do you want to see the ComboFix log or should I do something else?

I have Windows XP SP3.
I did the uninstallation of Norton Internet Security via the Windows uninstall panel before installing Avast.

Thanks again,

Lars

#4 boopme

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Posted 17 September 2008 - 01:57 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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#5 Lars_A

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Posted 17 September 2008 - 03:03 PM

Hello Boopme,

Thanks for your quick answer and your help. Below you will find the log. Sorry about the Swedish...
Seems that it found only two infected registry values and they were successfully deleted.

Lastly, is Avast safe? Should I run something else as well or change protection completely?

Many thanks,

Lars

Malwarebytes' Anti-Malware 1.28
Databasversion: 1165
Windows 5.1.2600 Service Pack 3

9/17/2008 9:57:37 PM
mbam-log-2008-09-17 (21-57-37).txt

Skanningstyp: Snabb skanning
Antal skannade objekt: 54970
Förfluten tid: 5 minute(s), 35 second(s)

Infekterade minnesprocesser: 0
Infekterade minnesmoduler: 0
Infekterade registernycklar: 0
Infekterade registervärden: 2
Infekterade registerdataposter: 0
Infekterade mappar: 0
Infekterade filer: 0

Infekterade minnesprocesser:
(Inga illasinnade poster hittades)

Infekterade minnesmoduler:
(Inga illasinnade poster hittades)

Infekterade registernycklar:
(Inga illasinnade poster hittades)

Infekterade registervärden:
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Infekterade registerdataposter:
(Inga illasinnade poster hittades)

Infekterade mappar:
(Inga illasinnade poster hittades)

Infekterade filer:
(Inga illasinnade poster hittades)

#6 boopme

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Posted 17 September 2008 - 03:13 PM

Avast is safe and good, Keep Mbam around and update before a scan.
How is the PC running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Lars_A

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Posted 17 September 2008 - 04:15 PM

Seems to be working well. Only thing is that the Avast icons have disapeared from the ash tray... processes are running though.

Again, thanks for your help. It´s nice to see that the world is not just evil...

/L

#8 DaChew

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Posted 17 September 2008 - 04:25 PM

http://service1.symantec.com/Support/tsgen...005033108162039

I would suggest running the uninstaller tool for norton's, it's very stubborn software and remnants can cause all kinds of trouble

After that I would reinstall avast
Chewy

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#9 Lars_A

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Posted 18 September 2008 - 03:33 PM

Is there any way of knowing what Norton version I had installed? It also seems that I need the product key to uninstall (says on the page you gave me) which I don´t understand.

Thanks,

#10 boopme

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Posted 18 September 2008 - 04:18 PM

What version of Norton Anti Virus am I using?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 DaChew

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Posted 18 September 2008 - 04:50 PM

I have used the uninstaller tool a time or two, the only reason you need to know what version is to retrieve your key for reinstallation of a paid subscription
Chewy

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