Posted 16 September 2008 - 12:33 PM
I need help with an error I've been getting every so often. I spent the last few weeks dealing with HJT logs and combofix trying to find the problem. The topic has been closed, because my registry is clean and my virus software isn't finding any viruses. I've been told to turn off my automatic restart so I can get the information from the blue screen. I've done that and it is a (I think) Stop Error. The top of the page says a problem has been detected and so on. It has KERNEL_DATA_INPAGE_ERROR. It says some other generic problem solving steps that don't really work like checking for installation of any new hardware and software. It talks about disabling some of the BIOS memory options such as caching and shadowing. I have not done that only because I don't know what it will do. I know how to do it, just not what it will do or the purpose. Then it says Technical Information:
*** STOP: 0x0000007A (0xc03dd7ac, 0xc000000e, 0xf75eb130, 0x137c5860)
*** atapi.sys - Address F75eb130 base at f75da000, DateStamp 41107b4d
Beginning dump of physical memory
Physical memory dump complete
Contact your system administrator or technical support groupfor further assistance.
I apologize for how long this is but I wanted to get all the important inforation down incase any of it was important. Any help on how to fix this problem would be greatly appreciated. Thank you very much.