Posted 15 September 2008 - 09:45 PM
Yesterday, my HP tx1000 laptop gave me the blue screen. After rebooting in recovery mode a few times, it continued to do it. Since i didn't have too much important data on the computer, I restored it to factory settings. It was running well until it gave me the blue screen again saying the following,
A problem has been detected and windows has been shut down to prevent damage to your computer.
if this is the first time you have seen this stop error screen, restart you computer. If this screen appears again,
follow these steps.
check to make sure any new hardware or software is properly installed. if this is a new installation, ask your hardware or software
manufacturer for any windows updates.
if problem continues, disbale or remove any newly installed hardware or software. Disable BIOS meemory options such as caching or shadowing.
if you need to use safe mode to remove or disable components, restart your computer, press f8 to select advanced startup otions and then select
*** STop: 0x0000000A (0x0000001c, 0x00000002, 0x00000000, 0x8f820615)
I sometimes get this message with the following info,
*** STOP: 0x0000004E (0x0000009A, 0x0006AEFF, 0x00000002, 0x00000000)
I have also gotten a message that tells me to update my BIOS through my hardware vendor. the last time my laptop was working correctly, I downloaded the new BIOS update but couldn't install it because the computer crashed. I cannot access safe mode, normal windows, recovery mode or anything else without getting the blue screen.
I am not very familiar with this sort of stuff, so any help will be appreciated. Hopefully, this is enough info to get to the bottom of this. If not,let me know and I will post what might be needed.