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Defining Malware


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#1 Pargolfer

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Posted 15 September 2008 - 10:09 AM

I am using RipTiger, which is a very good DVD catcher.
However, PCTools Firewall state that the following are malware - ELEVATORSERVICE and HOOKCONTROLLER. I have searched the web and various forums and most seem to disagree with each other.
I have contacted RipTiger who state that they are not malware. Who do I believe.

Anyone have an ideas on this?

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#2 quietman7

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Posted 15 September 2008 - 10:30 AM

Get a second opinion. Go to jotti's virusscan or virustotal.com. In the "File to upload & scan" box, browse to the location of the suspicious file(s) and submit (upload) it for scanning/analysis.
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#3 Pargolfer

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Posted 15 September 2008 - 11:24 AM

Thanks Quietman7,

Unfortunately this thru up more problems than it solved. I have multi securities on my PC and until now was quite sure that all was OK.
I sometimes think that all these securites can't make up their mind what is what.
I think I'll just run the programme and use a tracker to see what is going on.

Thanks for those 2 sites, always keen to locate new ones like this.

#4 quietman7

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Posted 15 September 2008 - 11:34 AM

[quite]sometimes think that all these securites can't make up their mind what is what.[/quote]How true at times. Each security vendor uses their own naming conventions to identify various types of malware which can make researching a challenge.

If only PCTools is targeting RipTiger related files as malware, I suspect you are dealing with a false positive" and you should report the findings to their support techs.
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