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Slow Running Computer


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6 replies to this topic

#1 cpotter

cpotter

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  • Local time:09:26 PM

Posted 14 September 2008 - 06:03 PM

Computer is running very slow. Thanks in advance for all of your great help. All steps followed in "instructions before posting". Only problem was with Spybot. Although no removal virus detected, I got several error messages when using Spybot which stated the following:

"There were problems in the include file C:\Program Files\Spybot\Includes\Malware.sbi. See 'Include errors.log' for details"
"There were problems in the include file C:\Program Files\Spybot\Includes\MalwareC.sbi. See 'Include errors.log' for details"
"There were problems in the include file C:\Program Files\Spybot\Includes\Trojans.sbi. See 'Include errors.log' for details"
"There were problems in the include file C:\Program Files\Spybot\Includes\TrojanC.sbi. See 'Include errors.log' for details"

The Include errors.log file reads as follows:

C:\Program Files\Spybot\Includes\Malware.sbi | Win32.Agent.pz | <$FILE_EXE>
C:\Program Files\Spybot\Includes\MalwareC.sbi | Smitfraud-C. | <$FILE_SYSTEM>
C:\Program Files\Spybot\Includes\MalwareC.sbi | Smitfraud-C. | <$FILE_SYSTEM>
C:\Program Files\Spybot\Includes\MalwareC.sbi | Smitfraud-C. | <$FILE_SYSTEM>
C:\Program Files\Spybot\Includes\MalwareC.sbi | Smitfraud-C.ul | <$FILE_EXE>
C:\Program Files\Spybot\Includes\Trojans.sbi | Delf.Spool.cn | <$SYSDIR>\ntdoss04.sys
C:\Program Files\Spybot\Includes\Trojans.sbi | FakeUPSInvoice | <$SYSDIR>\userini.exe
C:\Program Files\Spybot\Includes\Trojans.sbi | FlashExploit | <$WINDIR>\Tasks\SysFile.brk
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_EXE>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_DATA>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_DATA>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_SYSTEM>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Win32.Agent.frl | <$FILE_SYSTEM>
C:\Program Files\Spybot\Includes\Trojans.sbi | Win32.Agent.frl | <$FILE_EXE>
C:\Program Files\Spybot\Includes\TrojansC.sbi | Zlob.DNSChanger | <$FILE_EXE>
C:\Program Files\Spybot\Includes\TrojansC.sbi | Zlob.DNSChanger | <$FILE_EXE>
C:\Program Files\Spybot\Includes\TrojansC.sbi | Zlob.DNSChanger.rtk | <$FILE_EXE>
C:\Program Files\Spybot\Includes\TrojansC.sbi | Zlob.rtk | <$FILE_EXE>
C:\Program Files\Spybot\Includes\TrojansC.sbi | Zlob.rtk | <$FILE_EXE>
C:\Program Files\Spybot\Includes\Malware.sbi | Win32.Agent.pz | <$FILE_EXE>
C:\Program Files\Spybot\Includes\MalwareC.sbi | Smitfraud-C. | <$FILE_SYSTEM>
C:\Program Files\Spybot\Includes\MalwareC.sbi | Smitfraud-C. | <$FILE_SYSTEM>
C:\Program Files\Spybot\Includes\MalwareC.sbi | Smitfraud-C. | <$FILE_SYSTEM>
C:\Program Files\Spybot\Includes\MalwareC.sbi | Smitfraud-C.ul | <$FILE_EXE>
C:\Program Files\Spybot\Includes\Trojans.sbi | Delf.Spool.cn | <$SYSDIR>\ntdoss04.sys
C:\Program Files\Spybot\Includes\Trojans.sbi | FakeUPSInvoice | <$SYSDIR>\userini.exe
C:\Program Files\Spybot\Includes\Trojans.sbi | FlashExploit | <$WINDIR>\Tasks\SysFile.brk
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_EXE>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_DATA>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_DATA>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_SYSTEM>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Win32.Agent.frl | <$FILE_SYSTEM>
C:\Program Files\Spybot\Includes\Trojans.sbi | Win32.Agent.frl | <$FILE_EXE>
C:\Program Files\Spybot\Includes\TrojansC.sbi | Zlob.DNSChanger | <$FILE_EXE>
C:\Program Files\Spybot\Includes\TrojansC.sbi | Zlob.DNSChanger | <$FILE_EXE>
C:\Program Files\Spybot\Includes\TrojansC.sbi | Zlob.DNSChanger.rtk | <$FILE_EXE>
C:\Program Files\Spybot\Includes\Malware.sbi | Win32.Agent.pz | <$FILE_EXE>
C:\Program Files\Spybot\Includes\MalwareC.sbi | Smitfraud-C. | <$FILE_SYSTEM>
C:\Program Files\Spybot\Includes\MalwareC.sbi | Smitfraud-C. | <$FILE_SYSTEM>
C:\Program Files\Spybot\Includes\MalwareC.sbi | Smitfraud-C. | <$FILE_SYSTEM>
C:\Program Files\Spybot\Includes\MalwareC.sbi | Smitfraud-C.ul | <$FILE_EXE>
C:\Program Files\Spybot\Includes\Trojans.sbi | Delf.Spool.cn | <$SYSDIR>\ntdoss04.sys
C:\Program Files\Spybot\Includes\Trojans.sbi | FakeUPSInvoice | <$SYSDIR>\userini.exe
C:\Program Files\Spybot\Includes\Trojans.sbi | FlashExploit | <$WINDIR>\Tasks\SysFile.brk
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_EXE>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_DATA>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_DATA>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_SYSTEM>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Haxdoor.hm | <$FILE_LIBRARY>
C:\Program Files\Spybot\Includes\Trojans.sbi | Win32.Agent.frl | <$FILE_SYSTEM>
C:\Program Files\Spybot\Includes\Trojans.sbi | Win32.Agent.frl | <$FILE_EXE>
C:\Program Files\Spybot\Includes\TrojansC.sbi | Zlob.DNSChanger | <$FILE_EXE>
C:\Program Files\Spybot\Includes\TrojansC.sbi | Zlob.DNSChanger | <$FILE_EXE>
C:\Program Files\Spybot\Includes\TrojansC.sbi | Zlob.DNSChanger.rtk | <$FILE_EXE>
C:\Program Files\Spybot\Includes\TrojansC.sbi | Zlob.rtk | <$FILE_EXE>
C:\Program Files\Spybot\Includes\TrojansC.sbi | Zlob.rtk | <$FILE_EXE>


Here is the HijackThis Log file. Thanks. Chad

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:01:12 PM, on 9/14/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\avgwdsvc.exe
C:\WINDOWS\system32\cisvc.exe
F:\Program Files\Comodo\cmdagent.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\avgrsx.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\VirtualDrive\vdtask.exe
C:\WINDOWS\vcdplayx.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\WINDOWS\System\CmFlywav.exe
C:\Program Files\Linksys Wireless-G Music Bridge\WMB54G.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\PROGRA~1\AVG\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Microsoft Money Plus\MNYCoreFiles\mnybbsvc.exe
C:\Program Files\Java\jre1.6.0_04\bin\jucheck.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
F:\Program Files\HiJackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VirtualDrive] C:\Program Files\VirtualDrive\vdtask.exe /AutoRestore
O4 - HKLM\..\Run: [vcdplayx] "C:\WINDOWS\vcdplayx.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04g\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [CmFlywaveName] C:\WINDOWS\System\CmFlywav.exe
O4 - HKLM\..\Run: [Linksys WMB54G Utility] C:\Program Files\Linksys Wireless-G Music Bridge\WMB54G.exe -R
O4 - HKLM\..\Run: [COMODO Firewall Pro] "F:\Program Files\Comodo\cfp.exe" -s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\avgtray.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MoneyBackgoundBanking] "C:\Program Files\Microsoft Money Plus\MNYCoreFiles\mnybbsvc.exe"
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Add to &Windows Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://www.google.com/diskless/bin/tgctlcm.cab
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {30CADB40-6FD7-433F-BF0D-4827CA7B5BDF} (FavImport Class) - https://favorites.live.com/cab/ImportAx.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.4.1.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1100901401921
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1201901908625
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir...0/installer.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll,avgrsstx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\avgwdsvc.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - F:\Program Files\Comodo\cmdagent.exe

--
End of file - 8461 bytes

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#2 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,301 posts
  • OFFLINE
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  • Gender:Male
  • Location:Redmond, Washington
  • Local time:07:26 PM

Posted 22 September 2008 - 05:48 PM

Hello, cpotter.
:thumbsup: to BleepingComputer.com

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)

I want to apologise that it has taken so long to get back to you. We on the HJT Team are working as fast as possible to get your log answered.

If you would still like help, please post a new HiJack This log below, as things may have changed on your system.

If you do not still need help, please let me know, so that I can move on to other users who still need help.

Please take note of the following:
  • While a HJT Team member is working with you, please refrain from making any changes to your computer.
  • Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Please reply using the Posted Image button in the lower left hand corner of your screen.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" :).
Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#3 cpotter

cpotter
  • Topic Starter

  • Members
  • 148 posts
  • OFFLINE
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  • Local time:09:26 PM

Posted 22 September 2008 - 09:34 PM

Billy,

Thanks for the help. No need to apologize. This forum is incredible. I am more than happy to wait. Here is the new log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:33:26 PM, on 9/22/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\avgwdsvc.exe
C:\WINDOWS\system32\cisvc.exe
F:\Program Files\Comodo\cmdagent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\AVG\avgrsx.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\VirtualDrive\vdtask.exe
C:\WINDOWS\vcdplayx.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\WINDOWS\System\CmFlywav.exe
C:\Program Files\Linksys Wireless-G Music Bridge\WMB54G.exe
F:\Program Files\Comodo\cfp.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\PROGRA~1\AVG\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Microsoft Money Plus\MNYCoreFiles\mnybbsvc.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Java\jre1.6.0_04\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
F:\Program Files\HiJackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VirtualDrive] C:\Program Files\VirtualDrive\vdtask.exe /AutoRestore
O4 - HKLM\..\Run: [vcdplayx] "C:\WINDOWS\vcdplayx.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04g\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [CmFlywaveName] C:\WINDOWS\System\CmFlywav.exe
O4 - HKLM\..\Run: [Linksys WMB54G Utility] C:\Program Files\Linksys Wireless-G Music Bridge\WMB54G.exe -R
O4 - HKLM\..\Run: [COMODO Firewall Pro] "F:\Program Files\Comodo\cfp.exe" -s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\avgtray.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MoneyBackgoundBanking] "C:\Program Files\Microsoft Money Plus\MNYCoreFiles\mnybbsvc.exe"
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Add to &Windows Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://www.google.com/diskless/bin/tgctlcm.cab
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {30CADB40-6FD7-433F-BF0D-4827CA7B5BDF} (FavImport Class) - https://favorites.live.com/cab/ImportAx.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.4.1.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1100901401921
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1201901908625
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir...0/installer.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll,avgrsstx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\avgwdsvc.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - F:\Program Files\Comodo\cmdagent.exe

--
End of file - 8501 bytes



Thanks,
Chad

#4 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,301 posts
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  • Gender:Male
  • Location:Redmond, Washington
  • Local time:07:26 PM

Posted 23 September 2008 - 04:50 AM

Hello, cpotter.
Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE)6 Update 7...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-Language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u7-windows-i586-p.exe
  • Follow the on screen instructions to install the latest Java version.
I would like us to use ESET (NOD32)'s Online Scanner
  • Please go to ESET OnlineScan (NOD32)
  • You will then see the Terms of Use, tick the check-box infront of YES, I accept the Terms of Use
  • Now click Start
  • Should you face a Security Warning that asks if you want to install and run a file called "OnlineScanner.cab", click Yes
  • Click Start
    • Note: (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, tick: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan
  • The Onlinescan will now start and scan your pc (this could take a while)
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software, just close the window
  • Click Start >> Run... >> type: C:\Program Files\EsetOnlineScanner\log.txt
  • The Scanresults will now open in Notepad
  • Click into the text area, right-click and chose "select all" (or use +A)
  • Right-click again and chose "Copy" (or +C)
  • Close/Exit Notepad
  • Navigate to this thread and post your log along with anything else requested from us, by right-clicking and "paste" (or ctrl+v) in the text area of the reply post you just created.
Note: For Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

In your next reply, please include the following:
  • ESET OnlineScan's Log
  • A New HiJack This log

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#5 cpotter

cpotter
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  • Local time:09:26 PM

Posted 24 September 2008 - 07:01 AM

Billy:

The ESET log:

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3466 (20080923)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=6ea5c4ea1031f8478d639571318cfb5f
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2008-09-24 05:01:21
# local_time=2008-09-24 12:01:21 (-0600, Central Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=327929
# found=0
# scan_time=6905


HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:00:03 AM, on 9/24/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\avgwdsvc.exe
C:\WINDOWS\system32\cisvc.exe
F:\Program Files\Comodo\cmdagent.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\avgrsx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\VirtualDrive\vdtask.exe
C:\WINDOWS\vcdplayx.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\WINDOWS\System\CmFlywav.exe
C:\Program Files\Linksys Wireless-G Music Bridge\WMB54G.exe
C:\PROGRA~1\AVG\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Microsoft Money Plus\MNYCoreFiles\mnybbsvc.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
F:\Program Files\HiJackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VirtualDrive] C:\Program Files\VirtualDrive\vdtask.exe /AutoRestore
O4 - HKLM\..\Run: [vcdplayx] "C:\WINDOWS\vcdplayx.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04g\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [CmFlywaveName] C:\WINDOWS\System\CmFlywav.exe
O4 - HKLM\..\Run: [Linksys WMB54G Utility] C:\Program Files\Linksys Wireless-G Music Bridge\WMB54G.exe -R
O4 - HKLM\..\Run: [COMODO Firewall Pro] "F:\Program Files\Comodo\cfp.exe" -s
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\avgtray.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MoneyBackgoundBanking] "C:\Program Files\Microsoft Money Plus\MNYCoreFiles\mnybbsvc.exe"
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Add to &Windows Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://www.google.com/diskless/bin/tgctlcm.cab
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {30CADB40-6FD7-433F-BF0D-4827CA7B5BDF} (FavImport Class) - https://favorites.live.com/cab/ImportAx.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.4.1.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1100901401921
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1201901908625
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir...0/installer.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll,avgrsstx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\avgwdsvc.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - F:\Program Files\Comodo\cmdagent.exe

--
End of file - 8642 bytes

#6 Billy O'Neal

Billy O'Neal

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Posted 24 September 2008 - 07:26 PM

Hello, cpotter.
Congratulations! You now appear clean! :thumbsup:

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Please download OTCleanIt from one of the following mirrors and save it to your desktop:
  • Double click the Posted Image icon.
  • Push the large "Cleanup" button.
  • Allow your system to reboot.
Reset System Restore
Windows' "System Restore" feature can cause malware files to be cached and retained by your system. Resetting System Restore will clean these files from your system, and will allow you to use System Restore without fear of reinfection.
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Note: You should only do this once, not on a regular basis!
You will not be able to restore computer to any earlier than today!

Recommendations
Below are some recommendations to lower your chances of (re)infection.
  • Install and maintain an outbound firewall
  • Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  • Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  • Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    • Click the "Start Menu" (or Windows Orb)
    • Click "All Programs"
    • Click "Windows Update"
    • On the left, choose "Change Settings"
    • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    • Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    • Click "Check for Updates" in the upper left corner.
    • Follow the instructions to install the latest updates.
    • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :).
Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#7 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,301 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:07:26 PM

Posted 26 September 2008 - 03:35 PM

Hello, cpotter.
Since this issue appears resolved, this topic has been closed.

If you need this topic reopened, please send me or another moderator a PM.

Everyone else please begin a new topic.

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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