My operating system is Windows XP, run on a Dell Inspiron Laptop 710m, if that helps at all.
I've got a Trojan that, as far as I know, came simply from an ad from a banner on a website. I didn't go anywhere unusual, unless I was redirected without my knowledge (which has happened before, though I didn't get a Trojan from it then). I have Norton Antivirus Coporate Edition, which alerted me to the fact that I had gotten the Trojan, as well as to its name, but was unable to quarantine or delete it. The actual name of the Trojan was "Trojan.Vundo", although the file came with two parts I believe; called "opnlLDtu.dll" & another one called "byXNggeB.dll" without the quotes.
When Norton originally notified me about the Trojan, it said that it was located in the Temporary Internet Files, which I cleared as quickly as I could, along with cookies and history. Then it said the file had moved into my System32 folder, and I haven't been able to perform a system restore. I've shut down twice, in order to enter safe mode (I missed it on the first round because I was reading how to enter Safe Mode...), and I'm really hoping that won't screw me up.
I've followed the instructions on this site to the best of my abilities. So far I've downloaded the Autoruns program that allows you to view the automatic startup programs. I rebooted into Safe Mode, and I've searched through and deleted as many of the corrupt entries as I could find (there were multiples). The next step (as listed on here) is to go into Windows Explorer and find the corrupt files and delete them by hand. I've found them both, thanks to Norton, but when I click on them I get two different error messages:
For byXNggeB.dll: "Cannot delete byXNggeB: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use."
For opnlLDtu.dll: "Cannot delete opnlLDtu: It is being used by another person or program. Close any programs that might be using the file and try again."
Aside from when I downloaded the Autoruns program, I've remained of the internet by disabling my Hardware Antenna (I'm here on a different computer in the house). I'm still in Safe Mode, with the Autoruns program running with a Windows Explorer Window open to those nasty files.
I hope I haven't left anything important out. Please tell me its fixable! I don't want to lose everything I've got on this computer. I've had it for years and it's my baby, or at least as close as a computer can get. Thank you so much in advance, if you need to know anything else, feel free to ask, and I greatly appreciate any kind of advice. Thank you!!!
Edit: Moved topic from XP to the more appropriate forum. ~ Animal
Edited by Gwebzor, 14 September 2008 - 05:38 PM.