Posted 14 September 2008 - 05:06 PM
I've been working on this hard drive for a little while now for a friend. Their gateway laptop won't boot up. It gets to the windows loading screen and then fails, giving the usual options "Boot into safe mode, safe mode with networking, last good config, start windows normally, etc". None of them work. Unable to boot into any form of safe mode, last good config doesn't work.
Logically i thought the next step would be to try the recovery console and see if i can fix the errors through there. The recovery console doesn't recognize that there is a hard drive attached and won't work. So i thought i would give it a repair install (replaces windows files but leaves your data and settings alone). This won't work either as it doesn't recognize a hard drive. The hard drive is recognized in the bios, so it appears it is connected properly.
I then tried a windows live cd, ubcd4win. I've tried multiple windows live cds that work perfect on my other pcs, but on this one, it gets to a blue screen with the mouse pointer icon after loading ubcd4win and goes no furthur.
So things i have tried:
Recovery console- no good, doesn't recognize drive
Repair install- No good, doesn't recognize drive
Fresh install- no good, doesn't recognize drive
windows Livecd- No good, doesn't boot up properly
Memtest- Memory is fine as is all other hardware besides possibly the hard drive
I then tried a linux live cd, knoppix. This boots up properly and allows me to mount the drive, and i have view access to the files. The problem is, i want to be able to fix the drive so it is again bootable or so that i can access it through a windows livecd to fix the drive. I know i can just copy over all the important data using a flash drive and then try and format it from this live distro, but they would lose a lot of important information and programs and i'd much rather be able to repair it as they have a lot of data on here they would like to keep in various places around the hard drive.