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Virtumonde


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#1 datatigger

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Posted 14 September 2008 - 04:22 PM

Hi: I have recently picked up this virus/spyware and have noted the following symtoms:
1. Windows automatic updates keep turning off and cannot be turned on...

2. pop up web pages

3.Icons for casino sites appear on my desktop random;y

4.a lot of problems with Internet explorer (can't load the current page espesially on the windows update site

5. slower running

6. a windows warning that says i am running low on virtual memory

7. computer locks up at will

I have ran several programs(adaware, spybot mcafee,norton system works and spysweeper. Most of these programs find the virtumonde adware and I quarentine it then delete it but it keeps coming back on the next scan.

Any suggestions would be greatly appreciated Here is the Hijack this log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:50:31 PM, on 14/09/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\hjt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {06DF596B-3170-4F07-BE10-86E31456BC56} - (no file)
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: (no name) - {20B237A0-C2F4-4DA7-87B6-040C991AC84F} - (no file)
O2 - BHO: (no name) - {243CC0A4-C424-4A40-BCA4-7628B2F31ADC} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {72DEB729-063B-4B7D-804D-60B626D3B737} - (no file)
O2 - BHO: (no name) - {75E22055-9123-4473-91BE-12015E65E213} - C:\WINDOWS\system32\fccyWOiF.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - (no file)
O2 - BHO: (no name) - {7ED32EB0-2B1F-4901-9E04-DA7855048B89} - (no file)
O2 - BHO: (no name) - {8205B200-14C7-482D-B8F0-A04FDF452BB4} - (no file)
O2 - BHO: (no name) - {93B4A733-7074-40EB-AACB-15591D318A5D} - (no file)
O2 - BHO: (no name) - {a7c70d5b-18a9-4bf4-ade6-ca28a736069d} - (no file)
O2 - BHO: (no name) - {BA6C6CB6-676C-4DEA-9BDA-3BC4AB075F7C} - (no file)
O2 - BHO: (no name) - {CBD5203A-FAFC-483F-A477-3E0379A197CA} - (no file)
O2 - BHO: (no name) - {EA443CF9-B034-4053-B803-9F04CDEAC060} - (no file)
O2 - BHO: (no name) - {EE4043AC-4FD8-44F6-A694-C3AF20F7976D} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O3 - Toolbar: (no name) - {72A1114F-1110-4F6E-AD4C-D4CDB0DC48B3} - (no file)
O4 - HKLM\..\Run: [MotiveReportAgent] "C:\Program Files\Common Files\Motive\McciBootStrapper.exe" /url="-APPKEY=Motive -WindowContext=ReportAgent -url=file://C:\Program Files\Common Files\Motive\ReportAgent.html" /browsertype=CustomMSIE /browserpath="C:\Program Files\Common Files\Motive\MotiveBrowser.exe" /hidden
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6172\SiteAdv.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\WINDOWS\system32\NeroCheck.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [c81b1bc1] "C:\WINDOWS\system32\rundll32.exe" "C:\DOCUME~1\Neil\LOCALS~1\Temp\mnxmujqc.dll",b
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Search - ?p=ZUxdm265YYCA
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} -
O16 - DPF: {31435657-9980-0010-8000-00AA00389B71} -
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase9563.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1203723153921
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.6.0_03) -
O20 - AppInit_DLLs: zoknyw.dll wpxjay.dll
O20 - Winlogon Notify: ddcCurqo - ddcCurqo.dll (file missing)
O20 - Winlogon Notify: hgggebc - hgggebc.dll (file missing)
O20 - Winlogon Notify: wvUligdb - wvUligdb.dll (file missing)
O21 - SSODL: vbksrofa - {152A5ABA-9B90-46C9-A5F3-351601AC7CF5} - (no file)
O21 - SSODL: mpfanvqg - {D7B94425-845D-45A0-AB2A-DE59B0B3C4B6} - (no file)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 8812 bytes

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#2 Dakeyras

Dakeyras

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Posted 15 September 2008 - 03:48 PM

Hi datatigger and welcome to Bleeping Computer :thumbsup:.

I'm Dakeyras and I am going to try to assist you with your problem. Please take note of six things:
  • I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine!.
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
Extra note: Please be aware as I am still in training all of my fixes/posts require prior checking by a Expert. So some delays may be inevitable, please be patient and I will reply again asap.

#3 Dakeyras

Dakeyras

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Posted 17 September 2008 - 04:19 AM

Hi :thumbsup:

Before commencing with any of the below please make sure you are logged into the Computer Administrator account for this machine.

Please disable the following as it may interfere with the malware removal process:

SpySweeper:

If you have Spy Sweeper version 4:
  • Open it, Click Options over on the left, then Program options
  • Uncheck load at windows startup.
  • Over to the left, Click shields and Uncheck all there.
  • Uncheck home page shield.
  • Uncheck automatically restore default without notification.
  • Reboot your machine for the changes to take effect before running HJT.
If you have SpySweeper version 5:

To disable SpySweeper Shields
  • Open SpySweeper.
  • Click Shield Settings on the right
  • (or Shields on the left, depending what screen you're on).
  • Click Internet Explorer and uncheck all items.
  • Click Windows System and uncheck all items.
  • Click Hosts File and uncheck all items.
  • Click Startup Programs and uncheck all items.
  • Close SpySweeper.
  • Reboot you computer, and ensure Spy Sweeper is disabled.
Next:

If you already have Combofix, please delete this copy and download it again as it's being updated regularly.

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once Recovery Console is installed, you should see a blue screen prompt like the one below:

Posted Image

Click Yes to allow Combofix to continue scanning for malware.

When done, a log will be produced. Please post that log and a new HijackThis log in your next reply.

Do not mouse click on Combofix while it is running. That may cause it to stall.

When completed the above, please post back the following:
  • ComboFix.txt
  • A new HijackThis Log.


#4 Dakeyras

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Posted 19 September 2008 - 02:49 AM

Hi :thumbsup:

Do you still need help with your machine?

If the instructions are unclear or something isn't working, please let me know before proceeding.

#5 chryssi2001

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Posted 21 September 2008 - 06:01 AM

Due to the lack of feedback, this Topic is now closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Posted Image
Private Messages for personal support will be ignored. If you need help post in the forum.




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