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My Os Won't Start Up


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7 replies to this topic

#1 maxwell powers

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Posted 14 September 2008 - 12:03 AM

my windows loading screen will show up but then the computer will restart. I can't log in on safe mode of last know good configuration. I don't have an do disc because I bought the computer used. Also when I stop the computer from restarting itself I just get the stop error mesg. I'm just completely stuck. I have so many important files that I can't afford to lose. Can someone please help me.

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#2 madman6510

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Posted 14 September 2008 - 12:13 AM

Can you please post the error code that is in the stop message?

#3 maxwell powers

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Posted 14 September 2008 - 12:29 AM

give me a min to get it

#4 maxwell powers

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Posted 14 September 2008 - 12:39 AM

stop: c000021a (fatal system error) the windows logon process system process terminated unexpectedly with a status of 0xc000034 (0x00000000 0x00000000). The system has been shut down. That's what it says word for word after disabling the automatic restart.

#5 maxwell powers

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Posted 14 September 2008 - 12:41 AM

I'm currently using my I pod touch with the wifi connection to use Internet.

#6 madman6510

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Posted 14 September 2008 - 11:14 AM

There are some instructions here to fix the problem and keep your data.

Let us know how it goes.

#7 maxwell powers

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Posted 14 September 2008 - 01:12 PM

where can I get that cd from because I can't download and burn it.

#8 madman6510

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Posted 14 September 2008 - 02:00 PM

You'd have to get it from a friends house.




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