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Background Intelligent Transfer Service Causing Slow Computer/network


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#1 2ndg3n

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Posted 13 September 2008 - 06:09 PM

Hi. Ever since I got this new computer ( about 2 months ago), the network has been going VERY slow, using 100% of one of my cores, making my computer useless for the duration of the network transfer.


Background:

Dell Inspiron 530s
4GB RAM
320 GB HDD
Intel Core 2 Duo E8300 @ 2.83GHz
Windows Vista Home Premium SP1


I have tried many things that I have found on Google. NONE worked. Today, I needed to copy about 23GB (in one file) from an XP computer (6 years old, specs not needed) to this computer. It said 2 days remaining, and the computer was completely inoperable. I was desperate, so I disabled everything in startup except the three instances of "Windows Operating System." That still didn't work. I then proceeded to disable every one of my services, testing whether disabling them worked. "Background Intelligent Transfer Service" ("BITS") seemed to be the culprit to the slow computer/network. I disabled it, and the file has been transferring as I write this post, without any noticeable disruption, which I started about 5 minutes before I joined this forum. I would have left it at that, but a quick google search showed that some other programs/services use this service. Does anyone have any experience with this problem? Should I keep it disabled or is there another fix?

PS. My brother's computer (another Windows Vista Home Premium, 2GB RAM, 2.3 GHz AMD Dual core) has no problem with network transfer, even though "BITS" is still started...

PSS. The reason the file is so big is because It's about 1 hour of video at 25mb/s. (Don't worry, it's not pirated movies) I'm making a movie for my church, and the old computer is the only computer with a firewire port. (I know, I could still buy another PCI firewire card, but that still wouldn't solve my network problems)

PSSS. There is only 30 seconds remaining of my file transfer...

PSSSS. I don't know if this is the way to do multiple PS's anyone can correct me if I am wrong...

Thanks in advance for any help.

(The transfer is finished. 23 gigs in 25 minutes!!!)

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#2 garmanma

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Posted 13 September 2008 - 06:26 PM

(The transfer is finished. 23 gigs in 25 minutes!!!)


So the problem is...?

Edited by garmanma, 13 September 2008 - 06:27 PM.

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#3 2ndg3n

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Posted 13 September 2008 - 07:26 PM

(The transfer is finished. 23 gigs in 25 minutes!!!)


So the problem is...?


From my quick google search, it seems like it's not a good idea to disable the Background Intelligent Transfer Service.

#4 usasma

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Posted 14 September 2008 - 07:10 AM

BITS is an essential service for several things that happen in Windows. Disabling it may have unforseen consequences (such as Windows updates failing).

Try looking at the threads that BITS is running using this free program: http://www.microsoft.com/technet/sysintern...ssExplorer.mspx
When BITS is acting up, hover the mouse over the assorted svchost.exe processes on the system until you find the one that is using BITS.
Right click on it and select Properties, then select the Threads tab to see what's running there. Post back with the results and we'll see if we can figger it out. BTW - on my Vista system there's 52 threads executing under that svchost.exe process - so it's gonna be a chore to identify which it is. The Cycles delta column may help to figure this out.
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#5 2ndg3n

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Posted 14 September 2008 - 08:04 PM

It seems as if the problem has gone away with me restarting BITS while the computer is on... I have restarted the computer many times, with no results, but it seems all I needed to do was restart the SERVICE, not the computer. I have restarted my computer a couple times and tested the file transfers, all with positive results.

Thanks for the info on process explorer. I have a feeling that will come in handy some time in the future...

Thanks for all the help,
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