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I Can't Log In, My Pc Is Automatically Logging Out (details...)


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5 replies to this topic

#1 ychromosome

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Posted 12 September 2008 - 10:13 PM

Here's to start with.

I was receiving pop up windows from Avira that I had a virus (just can't remember what) and then from the available options, I choose to just delete the virus, seconds after, the pop up window came again with the same file name of the virus, again and again and again... And when I feel tired of what's avira's popping out, I decided to run Malwarebytes Antimalware, for some reason because my PC was infected with AntivirusXP 2008 recently and had a thought that the persistent virus and the malware are somewhat associated. Yeah noobistic but I had in mind that there's nothing to loose if I try to quick scan with Malwarebytes..

After scanning it found just seven infections and some were serious infections. It requested to restart my PC in order to complete the healing process, so I hit OK..

After that I can't log in anymore. It will log in with the screen having only the desktop background but the desktop icons were gone. After few seconds it will automatically log out.. IT doesn't automatically restarts, it automatically logs off my PC.

Here's what I tried on the menu list available after hitting F8:

-Safe Mode
-Safe Mode w/ Networking
-Safe Mode w/ Command Prompt

(on these safe mode menus, nothing seemed to solve the problem.. It still automatically log out even on the Administrator account)

-VGA mode, debugging mode, starting windows with the most recent settings that worked.. But everything falls on the same problem.. I still can't log in..

I really needed help about this because I needed some files that was saved there. I just can't imagine repairing it by reformatting since I have my Windows CD already withered..

Thanks for reading. I'm hoping that someone could help.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 quietman7

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Posted 13 September 2008 - 06:43 AM

Have you tried using Last Known Good Configuration or System Restore from a command prompt in Safe Mode to return to a previous state before your problems began?
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#3 ychromosome

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Posted 13 September 2008 - 10:10 PM

Have you tried using Last Known Good Configuration or System Restore from a command prompt in Safe Mode to return to a previous state before your problems began?



I was using my pc normally and never thought that this would happen, so I never had in mind of creating a system restore point BEFORE this problem occured. I also tried starting my pc with the last known good configuration but it still automatically logs off my pc..

*EDIT*

In safe mode w/ command prompt I can only reach up to the point where I have to select whether of what account I want to log in. So there was my account and the administrator's. To both, when I try to log in, it still automatically logs off.. So can I ask for something? Where is the command prompt? I mean the place to type %systemroot%\System32\restore\rstrui.exe?? Sorry to ask this cuz i really dunt know.. Thanks for the reply btw.

Edited by ychromosome, 13 September 2008 - 10:18 PM.


#4 quietman7

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Posted 13 September 2008 - 11:09 PM

If you cannot boot up in Normal or Safe mode, you may be able to use a Windows XP bootable Floppy Disk to boot from a diskette instead of your hard drive. If your hard drive's boot sector or Windows' basic boot files have been corrupted, this disk will circumvent the problem and boot you into Windows. If you don't have an emergency boot floppy, you may be able to use one created on another PC running Windows XP but there's no guarantee that it will boot your machine.

"Resolving Boot Issues with a Boot Floppy Disk".
"How to obtain Windows XP Setup boot disks" and select the download that's appropriate for your Operating System. The Setup boot disks are available so that you can run the Setup program on computers that cannot use a bootable CD-ROM.

Another option is to create a Bootable CD:
Bootable CD FAQs
How To Boot your Computer from a Bootable CD or DVD
How to Create a Bootable Windows XP Setup Disk on a Preinstalled/Preloaded Windows System

You can try doing a "Repair Install with Recovery Console". The Recovery Console is a Windows utility that provides a DOS-like command line from which you can run some repair programs. If you have a Microsoft Windows CD-ROM, you can get to the Recovery Console by booting from that CD and pressing any key when you told to 'Press any key to boot from CD'. At the 'Welcome to Setup' screen, press r for Repair.

"Langa Letter: XP's No-Reformat, Nondestructive Total-Rebuild Option"
"How to perform a Repair/Reinstall" (with screenshots).
"How to install and use the Windows XP Recovery Console"

If you don't have your XP CD you can download an ISO of the Recovery Console files:
Recovery Console ISO file
NTFS4FreeDos ISO
XP Recovery Console zip file

Burn it as an image to a disk to get a bootable CD which will startup the Recovery Console for troubleshooting and fixing purposes. This is especially useful for those with OEM systems with factory restore partitions or disks but no original installation CD. If you are not sure how to burn an image, please read How to write a CD/DVD image or ISO.

You can start a new topic in the Hardware forum if you need assistance with this.

Important Note: If this is a virus/Trojan related issue, you should know that some types of malware can result in a system so badly damaged that a Repair Install will NOT help!. Reinstalling Windows without first wiping the entire hard drive with a repartition and/or format will not remove the infection. The reinstall will only overwrite the Windows files. Any malware on the system will still be there afterwards. Starting over by wiping your drive, reformatting, and performing a clean install of the OS removes everything and is the safest action. Please read:

"When should I re-format? How should I reinstall?"
"Help: I Got Hacked. Now What Do I Do?".
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#5 ychromosome

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Posted 16 September 2008 - 06:19 AM

If you cannot boot up in Normal or Safe mode, you may be able to use a Windows XP bootable Floppy Disk to boot from a diskette instead of your hard drive. If your hard drive's boot sector or Windows' basic boot files have been corrupted, this disk will circumvent the problem and boot you into Windows. If you don't have an emergency boot floppy, you may be able to use one created on another PC running Windows XP but there's no guarantee that it will boot your machine.

"Resolving Boot Issues with a Boot Floppy Disk".
"How to obtain Windows XP Setup boot disks" and select the download that's appropriate for your Operating System. The Setup boot disks are available so that you can run the Setup program on computers that cannot use a bootable CD-ROM.

Another option is to create a Bootable CD:
Bootable CD FAQs
How To Boot your Computer from a Bootable CD or DVD
How to Create a Bootable Windows XP Setup Disk on a Preinstalled/Preloaded Windows System

You can try doing a "Repair Install with Recovery Console". The Recovery Console is a Windows utility that provides a DOS-like command line from which you can run some repair programs. If you have a Microsoft Windows CD-ROM, you can get to the Recovery Console by booting from that CD and pressing any key when you told to 'Press any key to boot from CD'. At the 'Welcome to Setup' screen, press r for Repair.

"Langa Letter: XP's No-Reformat, Nondestructive Total-Rebuild Option"
"How to perform a Repair/Reinstall" (with screenshots).
"How to install and use the Windows XP Recovery Console"

If you don't have your XP CD you can download an ISO of the Recovery Console files:
Recovery Console ISO file
NTFS4FreeDos ISO
XP Recovery Console zip file

Burn it as an image to a disk to get a bootable CD which will startup the Recovery Console for troubleshooting and fixing purposes. This is especially useful for those with OEM systems with factory restore partitions or disks but no original installation CD. If you are not sure how to burn an image, please read How to write a CD/DVD image or ISO.

You can start a new topic in the Hardware forum if you need assistance with this.

Important Note: If this is a virus/Trojan related issue, you should know that some types of malware can result in a system so badly damaged that a Repair Install will NOT help!. Reinstalling Windows without first wiping the entire hard drive with a repartition and/or format will not remove the infection. The reinstall will only overwrite the Windows files. Any malware on the system will still be there afterwards. Starting over by wiping your drive, reformatting, and performing a clean install of the OS removes everything and is the safest action. Please read:

"When should I re-format? How should I reinstall?"
"Help: I Got Hacked. Now What Do I Do?".



Then I just have to try each and every alternative. Thanks for posting this, it'll take lots of time to study this since i'm a pc noob.. I'll do what I can. Tnx again!

#6 quietman7

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Posted 16 September 2008 - 07:03 AM

You're welcome and good luck.
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