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Task Manger, 'browse' Tab In Display Properties Not Functional


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#1 Malevolent jack

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Posted 12 September 2008 - 07:01 PM

hoping I'm in the right forum, but here goes

win xp v. 2002 sp2

amd athlon 2.09ghz

1gb ram

3 logins, all sys admin(parents), one pw protected(mine)

running trend micro pc-cillin, updated the day before the connection died (see below)

problems, in order of appearance are as follows:

Desktop tab under display properties missing
Simi-solved, via a registry entry from http://www.kellys-korner-xp.com/xp_tweaks.htm
Now, the 'browse' tab is grayed out, you cant change the wallpaper, and old the desktop wallpaper is not showing. Weirdest thing is that under two other logons, the display tab and the browse button are present and functioning.

Second: in an attempt to diagnose/fix the first noticed problem, I found out ctrl-alt-del does not bring up the task manager anymore. I can still access it from run, but not via the 3-finger salute. this is across all 3 logins.

Third: network connectivity is b0rked, but again in an extremely odd way. Connection is a PPPoE DSL connection, firewalled with the above mentioned firewall/av software. It will connect, and an FTP request works from the command prompt, but IE/Firefox/win update/trendmicro update/ ect will not connect, nor will a ping from another computer be replied to. This is with the firewall on or off. plugging my laptop into the same network cable works fine (That is what I'm typing this on now).

All these set off my suspicions about maelware. After trendmicro came up empty, HJT and poking at the known registry locations where that junk usually hides, dumping all the temp folders, tossing out the BHO's, im coming up blank with how or why. That computer has no viable connectioN atm, but ill toss up a HJT log the hard way later tonight. Until then assume the system is clean.

suggestions, thoughts, laughter?

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#2 cryptodan

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Posted 12 September 2008 - 07:10 PM

Can you open up a command prompt and type in ping cryptodan.com then ping 24.227.161.120. Post the results here.

#3 Malevolent jack

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Posted 12 September 2008 - 09:04 PM

after the the pppoE said it connected (reading this off the other screen):

Ping request could not find host cryptodan.com
please try again.

Ping request 24.227.161.120 with 32 bytes of data

Ping statistics for 24.227.161.120
packet: sent = 4, received = 0, lost = 4 (100% loss)


and for the hell of it:

Ping request could not find host hp.com
please try again.

Ping request could not find host msn.com
please try again.

#4 cryptodan

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Posted 12 September 2008 - 09:19 PM

Do you have a router/modem or just a modem? Who is your ISP?

#5 Malevolent jack

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Posted 12 September 2008 - 09:23 PM

modem only, ISP is ATT

I point out, this works fine with my laptop plugged into it, exact same cable, modem, ect.

#6 cryptodan

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Posted 12 September 2008 - 09:26 PM

Is your desktop getting an IP?

go to run then cmd type in ipconfig /all and post the results here.

#7 Malevolent jack

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Posted 22 September 2008 - 01:37 PM

That computer gets an IP. sorry for the delay, I was away for work for a bit. While loitering about the hotel i was ferreting around the internet and found the solution over here: http://esupport.trendmicro.com/support/vie...p;id=EN-1038089

#8 cryptodan

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Posted 22 September 2008 - 01:41 PM

Good job, seems that fake anti-virus crap does a lot of harm to computers.




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