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Bsod On Startup - Nvlddmkm.sys


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#1 Soulzz

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Posted 12 September 2008 - 02:05 PM

I've been having this problem where my computer will BSOD 10-12 seconds after the Windows loading screen disappears. I have Vista Ultimate 64-bit. Hardware specs are an 8800 GTX, 750 watt PSU powered by PC Power & Cooling, 2 150 GB Western Digital RaptorX's 10000 RPM, 1 500 GB Western Digital Caviar 7200 RPM and a ABIT IP35 PRO. I have tried uninstalling my video card drivers using Driver Cleaner and done so in safe mode. I've tried downgrading my video card drivers as well. Here is the .dmp file for the BSOD.

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8007f61010, fffffa6002c1e9b0, 0, 2}

*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+109b0 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8007f61010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffffa6002c1e9b0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP:
nvlddmkm+109b0
fffffa60`02c1e9b0 803d312f850000 cmp byte ptr [nvlddmkm+0x8638e8 (fffffa60`034718e8)],0

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

BUGCHECK_STR: 0x116

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffffa60`02514a08 fffffa60`03551398 : 00000000`00000116 fffffa80`07f61010 fffffa60`02c1e9b0 00000000`00000000 : nt!KeBugCheckEx
fffffa60`02514a10 fffffa60`035511cb : fffffa60`02c1e9b0 fffffa80`07f61010 fffffa80`07c05540 fffffa80`07f61010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffffa60`02514a50 fffffa60`0350bd8a : 00000000`00000000 00000000`00000000 fffffa80`07c05540 00000000`000009db : dxgkrnl!TdrIsRecoveryRequired+0x16f
fffffa60`02514a90 fffffa60`035cc26b : 00000000`00000000 00000000`00000002 00000000`00000002 00000000`00000002 : dxgkrnl!VidSchiReportHwHang+0x312
fffffa60`02514b40 fffffa60`035cae6d : fffffa80`07c05540 fffffa80`00000000 00000000`000009db fffffa80`07c05540 : dxgkrnl!VidSchiCheckHwProgress+0x7b
fffffa60`02514b70 fffffa60`035100f8 : ffffffff`ff676980 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl!VidSchiWaitForSchedulerEvents+0x199
fffffa60`02514bf0 fffffa60`035cac8d : 00000000`00000000 00000000`0000000f 00000000`00000080 fffffa80`07c05540 : dxgkrnl!VidSchiScheduleCommandToRun+0x398
fffffa60`02514d10 fffff800`020d7f73 : fffffa80`07c019a0 fffff800`01eae697 fffffa80`057a4300 fffffa80`039a8c01 : dxgkrnl!VidSchiWorkerThread+0x95
fffffa60`02514d50 fffff800`01eee526 : fffff800`01fd3680 fffffa80`07c019a0 fffff800`01fd8b80 00000000`00000001 : nt!PspSystemThreadStartup+0x57
fffffa60`02514d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
nvlddmkm+109b0
fffffa60`02c1e9b0 803d312f850000 cmp byte ptr [nvlddmkm+0x8638e8 (fffffa60`034718e8)],0

SYMBOL_NAME: nvlddmkm+109b0

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4894c6af

FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

1: kd> lmvm nvlddmkm
start end module name
fffffa60`02c0e000 fffffa60`034f6380 nvlddmkm (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Sat Aug 02 13:42:23 2008 (4894C6AF)
CheckSum: 008F28E6
ImageSize: 008E8380
Translations: 0000.04b0 0000.04e0 0409.04b0 0409.04e0

The weird thing is that it doesn't happen every time I start-up or restart my PC, only after every 2-3 reboots; sometimes more, sometimes less.

Any ideas as to what might be causing this?

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#2 usasma

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Posted 12 September 2008 - 02:34 PM

Since you've already troubleshot the video drivers - then the problem most likely resides in the video card itself (although motherboard issues could also be contributing to it. Try another nVidia card to see if it works without the problem. Also, try updating your motherboard/chipset drivers on the off chance that it's something there.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Soulzz

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Posted 12 September 2008 - 03:21 PM

I think I may have fixed it. Time will tell. Here is the article. Seems like many people that have the NVIDIA 8000 series video cards are also experiencing this.

http://www.vistaheads.com/forums/microsoft...ecovered-3.html

I did everything that was mentioned here:

"I have found and fixed the problem today. This is what appears to
happen.
during the installation of the most current drivers 100.65 Vista, an
OLD file
nvlddmkm.sys is copied into windows/system32/drivers and not the
current one
in the install. As a result the new drivers are attempting to access a
file
dated 11/2006 instead of 2/2007 ver 7.15.11.0065 which is in the newest
WHQL
driver ver 100.65 vista 32.

Fix: Go to windows/system32/drivers and rename nvlddmkm.sys to
nvlddmkm.sys.old. Go to the nvidia directory and find the file
nvlddmkm.sy_
and copy it to windows/system32. Using the cmd window (DOS box) type
EXPAND.EXE nvlddmkm.sy_ nvlddmkm.sys. When the expansion is complete,
copy
the new nvlddmkm.sys to windows/system32/drivers and restart the
computer.


Your computer should now work properly.


You will notice that any uninstall and reinstall of nvidia drivers will
not
remove the old nvlddmkm.sys file and will not overwrite it with the
newer
version. You have to do it manually. I do not know why this happens
but who
cares as long it is fixed."

#4 usasma

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Posted 12 September 2008 - 03:50 PM

Thanks for letting us know! That'll help others who have this problem.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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