This is my first posting, although i have used some threads in the past to fix problems. may i just start by saying i really appreciate all the help offered on this site by the volunteers. you are providing a great service to all of us with limited computer skills.
here i s my problem:
i just restarted because photoshop would not open. upon logging in, my taskbar is now grey (no open programs show up on it), the start button is missing, and many of my desktop icons have a funky "bitmapp-ish" look top them. Task manager will not open, and when i try to download any programs (like adaware, or links at kelly's korner) the download window flashed for a milisecond and then disappears. i just started using this computer a month or so ago, and had not installed any of the spyware yet, and since i can't download anything now, i could not follow the procedures before posting this. i can't run any of the other apps that require using "run", because i can't get to it (no start button). when i press the "window" key, it does not bring up the start menu, only a very short menu with "xp safety and comfort guide", etc.
i am running windows xp professional on a hp compaq (can't give more specifics because when i choose properties for my computer, it does not show the usual info page)
Edited by teehom, 12 September 2008 - 10:56 AM.