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Dvd's Not Recognized By Burner, Cd's Are Regognized By Cpu And Burning Program...what's Up?


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#1 huskersfan1

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Posted 12 September 2008 - 08:35 AM

I have a Dell E310 and I'm trying to burn an iso on to a dvd. I have both 1 click copy and Nero 8, and neither recognizes my Maxell DVD-R 4.7 GB when they are inserted. I can take that dvd out, then insert a cd, and both burning programs instantly recognize the cd as not being proper for what I'm trying to do. I can also, either on start-up mid-session, insert a cd and the cpu instantly recognizes it and asks what I want to do with it, etc. What is up? I've gone to device manager and uninstalled, hoping after it recognizes it on start-up things would change....nope. PLEASE HELP!!!

On the cd tray itself, it says on the drive itself, it says DVD R/RW, DVD + Rewritable, compact disc rewritable. I assume this means I can burn DVD's...yes??? And in 'my computer', it is listed as, 'DVD-RW Drive (E:)'

Thanks.

Chad

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#2 hamluis

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Posted 12 September 2008 - 08:49 AM

Go to Device Manager...Start/Run...type devmgmt.msc, hit Enter.

Click DVD/CD-ROM Drives...post the description reflected.

Louis

#3 huskersfan1

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Posted 12 September 2008 - 10:48 AM

HL-DT-ST DVD+RW GWA4164B
Then below it listed four times is:
ZT0291M SJO113D SCSI CdRom Device

#4 DaChew

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Posted 12 September 2008 - 11:01 AM

how big is the iso?

http://www.dellcommunity.com/supportforums...message.id=1553

many drives die early
Chewy

No. Try not. Do... or do not. There is no try.

#5 huskersfan1

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Posted 12 September 2008 - 12:02 PM

under 4 GB

#6 SLIX

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Posted 12 September 2008 - 01:08 PM

Hi

Have you tried different makes of DVD disk?
Sometimes the drive will recognise one brand of media but not another.
How old is the drive? Try going to the Dell website and checking out what the latest firmware is for your DVD drive. If you have an early version of firmware then download the latest version and update your drive. New versions of firmare are usually brought out so that the drive will recognise different makes of CD and DVD media.
Steve

#7 DaChew

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Posted 12 September 2008 - 01:20 PM

under choose recorder in nero you should see a firmware revision

what is it?

http://support.dell.com/support/downloads/...p;fileid=173334

E113, A04

7/19/2006

Edited by DaChew, 12 September 2008 - 01:21 PM.

Chewy

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#8 hamluis

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Posted 12 September 2008 - 01:45 PM

Dell systems with this drive seem to have similar problems, http://www.google.com/search?hl=en&q=H...mp;aq=f&oq=

Louis

#9 huskersfan1

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Posted 12 September 2008 - 09:43 PM

I downloaded the update (said I had an older or the same), but no luck.

It simply has E: HL-DT-ST DVD+RW GWA4164B

#10 DaChew

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Posted 12 September 2008 - 09:54 PM

I have probably handled 20-30 threads with that Dell drive in the last 2-3 years, the best we have been able to do was get them replaced by Dell under warranty

Yours must be too old

With dvd burners the general rule is use it or lose it

A new one is so cheap I wouldn't waste much time on it

http://forum.digital-digest.com/forumdisplay.php?f=69

Here's a special subforum where we specialize in this problem

It's rocket science and brain surgery with a little mountaineering thrown in
Chewy

No. Try not. Do... or do not. There is no try.

#11 huskersfan1

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Posted 13 September 2008 - 05:51 AM

Thanks Chewy, you've saved me a ton of time and frustration....sincerely appreciate it.

This forum is flat out the best.

Chad

#12 DaChew

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Posted 13 September 2008 - 09:05 AM

I have had several dvd burners over the years, and surprisingly enough, my favorite was an LG4163B, the previous model to yours. I bought it thru newegg, it was the best reader by far I have ever owned, I could use a specialized program and capture the data on a burned dvd that was failing, I saved the drive mostly for that until my others started to wear out.

After it was a couple of years old I decided to start burning with it, I must have done a thousands dvd's with it.

It died recently
Chewy

No. Try not. Do... or do not. There is no try.




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