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Video Playback Bsod


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#1 Vox98

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Posted 12 September 2008 - 07:09 AM

Hello,

Im having some problems recently trying to playback video. Any video to be exact, whether I put in a dvd or attempt to play video files on my computer. As soon as it loads in powerDVD, winamp or media player etc. I will get the dreaded blue screen of death and have to reboot my computer. Ive been trying to search for a solution to no avail as I cannot pinpoint the problem. I have heard problems could be pointed out through minidump files but haven't the slightest clue about these.

Any help would be greatly appreciated and I have also attached some of the more recent minidump files.

Thank You

Attached Files



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#2 cryptodan

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Posted 12 September 2008 - 02:57 PM

On the very bottom are there any stop error numbers and possible file information like nv4_dsp.dll

#3 usasma

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Posted 14 September 2008 - 08:50 AM

Use this link to perform an analysis on the dump file: http://forums.majorgeeks.com/showthread.php?t=35246
Then copy and paste the results in your next post for us to have a look at.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 Vox98

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Posted 26 September 2008 - 11:42 AM

Sorry for the late response I was away on holiday.

Here are the results from the latest memory dump:


Microsoft ® Windows Debugger Version 6.9.0003.113 X86
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini092608-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.070227-2254
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Fri Sep 26 12:33:38.683 2008 (GMT-4)
System Uptime: 0 days 0:17:13.739
Loading Kernel Symbols
.............................................................................................................................................
Loading User Symbols
Loading unloaded module list
...............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000000A, {16, 1c, 0, 80502392}

Unable to load image atkosdmini.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atkosdmini.dll
*** ERROR: Module load completed but symbols could not be loaded for atkosdmini.dll
*** WARNING: Unable to verify timestamp for atkdisp.dll
*** ERROR: Module load completed but symbols could not be loaded for atkdisp.dll
Probably caused by : atkosdmini.dll ( atkosdmini+1370 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000016, memory referenced
Arg2: 0000001c, IRQL
Arg3: 00000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 80502392, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: 00000016

CURRENT_IRQL: 1c

FAULTING_IP:
nt!KiWaitTest+30
80502392 6683781601 cmp word ptr [eax+16h],1

CUSTOMER_CRASH_COUNT: 2

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xA

PROCESS_NAME: PowerDVD.exe

LAST_CONTROL_TRANSFER: from 804fa146 to 80502392

STACK_TEXT:
b5cb2850 804fa146 b5cb2c84 b5cb2ce8 e6aa86d0 nt!KiWaitTest+0x30
b5cb2864 bfa14370 82c88610 00000000 00000000 nt!KeSetEvent+0x5a
WARNING: Stack unwind information not available. Following frames may be wrong.
b5cb2888 bf9d782b 00000000 e1d899e4 b5cb2ce8 atkosdmini+0x1370
b5cb2c98 bf908048 b5cb2ce8 e1d899e4 e6d121f0 atkdisp+0x282b
b5cb2cd0 bf9c8329 b5cb2ce8 b5cb2d64 038cfd48 win32k!WatchdogDdFlip+0x38
b5cb2d48 8054086c 0240000f 0240000e 00000000 dxg!DxDdFlip+0x261
b5cb2d48 7c90eb94 0240000f 0240000e 00000000 nt!KiFastCallEntry+0xfc
038cfd50 00000000 00000000 00000000 00000000 0x7c90eb94


STACK_COMMAND: kb

FOLLOWUP_IP:
atkosdmini+1370
bfa14370 ?? ???

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: atkosdmini+1370

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atkosdmini

IMAGE_NAME: atkosdmini.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 45bd5dcc

FAILURE_BUCKET_ID: 0xA_atkosdmini+1370

BUCKET_ID: 0xA_atkosdmini+1370

Followup: MachineOwner
---------

#5 peterdiva

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Posted 26 September 2008 - 01:21 PM

Uninstall the ASUS enhanced video drivers. This is a common crash with them. You will probably have to reinstall the Nvidia drivers.

#6 usasma

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Posted 26 September 2008 - 07:00 PM

As peterdiva states, there are known issues with the Asus enhanced video driver. I'd suggest uninstalling it and installing the ATI/nVidia driver that was built for that hardware.

Here's an article from Microsoft that seems to address this particular problem also: http://support.microsoft.com/kb/929338/en-us
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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