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I Need To Remove The Ms Antivirus 2008 Fake Virus Scanner


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3 replies to this topic

#1 boco77

boco77

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Posted 11 September 2008 - 10:54 AM

I used using Malwarebytes to remove it and it found and deleted the files infected. However, when I restarted the computer the same messages popped up for the malware saying I need to install virus protection it made my computer unstable and removed access to task manager and control panel and start menu programs. Started giving me all sorts of warning messages which I didnt click on.
The only way I can use the computer is if I remove the affected files with Malwarebyes EACH time they occurr. When the malware triggers I cant even get past the welcome screen of windows as it just hangs there forcing me to go into safe mode or last known working cofiguration. Obviously Malwarebytes isnt getting rid of it completely as it comes back after a restart of the machine, but at least it lets me use the computer properly in the mean time.

I'm using WinXP and here are my logs which were done after removing the infection (but it will come back again if i restart)


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:37:57, on 11/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20583)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\Ati2evxx.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\Ati2evxx.exe
E:\WINDOWS\system32\spoolsv.exe
E:\WINDOWS\Explorer.EXE
E:\WINDOWS\RTHDCPL.EXE
E:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
E:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
E:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
E:\WINDOWS\system32\CTHELPER.EXE
E:\WINDOWS\system32\CTXFIHLP.EXE
E:\WINDOWS\SYSTEM32\CTXFISPI.EXE
E:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
E:\Program Files\BlueSoleil\BtTray.exe
E:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe
E:\Program Files\iTunes\iTunesHelper.exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\Internet Download Manager\IDMan.exe
E:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
E:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
E:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
E:\Program Files\BlueSoleil\BlueSoleilCS.exe
E:\Program Files\Bonjour\mDNSResponder.exe
E:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Logitech\SetPoint\SetPoint.exe
E:\WINDOWS\system32\libusbd-nt.exe
E:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
E:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
E:\Program Files\CyberLink\Shared files\RichVideo.exe
E:\Program Files\SiSoftware\SiSoftware Sandra Engineer XII.SP2c\RpcAgentSrv.exe
E:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
E:\WINDOWS\system32\svchost.exe
E:\Program Files\BlueSoleil\BsHelpCS.exe
E:\Program Files\iPod\bin\iPodService.exe
E:\Program Files\Creative\ShareDLL\CADI\NotiMan.exe
E:\Program Files\Internet Download Manager\IEMonitor.exe
E:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE
E:\Program Files\Mozilla Firefox 3 Beta 4\firefox.exe
E:\Program Files\Windows Live\Messenger\msnmsgr.exe
E:\Program Files\mIRC\mirc.exe
E:\Program Files\Windows Live\Messenger\usnsvc.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
E:\Program Files\Malwarebytes' Anti-Malware\mbamtrayctrl.exe
E:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
E:\Program Files\HijackThis\HijackThis.exe
E:\Program Files\Winamp\winamp.exe
E:\Program Files\Last.fm\LastFM.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - E:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - E:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - E:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - E:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: (no name) - {E8D5DB34-C899-489F-AF4E-8AE429984455} - E:\WINDOWS\system32\khfCTnND.dll (file missing)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [JMB36X IDE Setup] E:\WINDOWS\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [36X Raid Configurer] E:\WINDOWS\system32\xRaidSetup.exe boot
O4 - HKLM\..\Run: [AudioDrvEmulator] "E:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "E:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ISUSPM Startup] E:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "E:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RCSystem] "E:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" RCSystem * -Startup
O4 - HKLM\..\Run: [VolPanel] "E:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" /r
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [UpdReg] E:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [StartCCC] "E:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [BtTray] "E:\Program Files\BlueSoleil\BtTray.exe"
O4 - HKLM\..\Run: [Samsung PanelMgr] E:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe /autorun
O4 - HKLM\..\Run: [AppleSyncNotifier] E:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "E:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888SOFTWARE\Microsoft\Windows\CurrentVersion\Run] 8888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888SOFTWARE\Microsoft\Windows\CurrentVersion\Run
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IDMan] E:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [LDM] E:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888SOFTWARE\Microsoft\Windows\CurrentVersion\Run] 8888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888SOFTWARE\Microsoft\Windows\CurrentVersion\Run
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default user')
O4 - Global Startup: Creative Volume Panel.lnk = E:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = E:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = E:\Program Files\Logitech\SetPoint\SetPoint.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: &Windows Live Search - res://E:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Download all links with IDM - E:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - E:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - E:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - E:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by114fd.bay114.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - E:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - E:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: pdpgfj.dll iptrng.dll
O23 - Service: Apple Mobile Device - Apple Inc. - E:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - E:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - E:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BlueSoleilCS - Unknown owner - E:\Program Files\BlueSoleil\BlueSoleilCS.exe
O23 - Service: Bonjour Service - Apple Inc. - E:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BsHelpCS - Unknown owner - E:\Program Files\BlueSoleil\BsHelpCS.exe
O23 - Service: Google Updater Service (gusvc) - Google - E:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - E:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - E:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: LibUsb-Win32 - Daemon, Version 0.1.10.1 (libusbd) - http://libusb-win32.sourceforge.net - E:\WINDOWS\system32\libusbd-nt.exe
O23 - Service: MBAMService - Malwarebytes Corporation - E:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - E:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - E:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PD91Agent - Raxco Software, Inc. - E:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
O23 - Service: PD91Engine - Raxco Software, Inc. - E:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - E:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - E:\Program Files\SiSoftware\SiSoftware Sandra Engineer XII.SP2c\RpcAgentSrv.exe

--
End of file - 14146 bytes

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#2 thewall

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Posted 12 September 2008 - 03:22 PM

Hello boco77 :thumbsup: Welcome to the BC HijackThis Log and Analysis forum. I apologize for the delay however we are all volunteers and it gets very busy around here. I will be assisting you from here on out.


I ask that you refrain from running tools other than those we will ask you to while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.


Please perform the following:



Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
When completed please both both logs fromRSIT as well as the one from Kaspersky.





Thanks,



thewall

Edited by thewall, 12 September 2008 - 03:23 PM.

If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#3 thewall

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Posted 17 September 2008 - 08:39 AM

Hi boco77 :thumbsup:

Checking to see if you still require assistance?
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#4 harrythook

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Posted 18 September 2008 - 07:35 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.

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THE FIGHT AGAINST MALWARE

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