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Keyboard Error Notification


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6 replies to this topic

#1 W2CQMron

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Posted 11 September 2008 - 08:34 AM

Lately on bootup I'm told there is a keyboard error and told to press F1. When that's done, the bootup continues without incident. As an alternative, it suggests that I press F2 "setup" but I am not familiar with that screen. Can someone suggest a fix for the problem? Thanks, Ron

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#2 garmanma

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Posted 11 September 2008 - 10:47 AM

Is this a laptop? What is the make and model?
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#3 SLIX

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Posted 11 September 2008 - 10:54 AM

Hi

I take it that you get this message during POST (Power On Self Test) before Windows loads.
As Mark says, is it a Laptop or Desk Top.
If its a Desktop try and borrow a different keyboard and see if the problem goes away. If it does, get a replacement - a basic keyboard is very cheap.
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#4 W2CQMron

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Posted 11 September 2008 - 12:37 PM

Hi

I take it that you get this message during POST (Power On Self Test) before Windows loads.
As Mark says, is it a Laptop or Desk Top.
If its a Desktop try and borrow a different keyboard and see if the problem goes away. If it does, get a replacement - a basic keyboard is very cheap.


Thanks for the response. Initially, I tried a substitute keyboard in place of the upgraded Logitech keyboard with the same results. It suggests that I should use SETUP F2 as a solution but I'm not certain which one of the references found on that page would be of assistance to me. I have a model 8200 Dell desktop

#5 garmanma

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Posted 11 September 2008 - 01:18 PM

Is the keyboard USB or PS/2? Look in Device Manager and click on the +'s. Look for yellow exclamation points that indicate problem devices. I would also look in the Event Viewer for clues

http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/
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#6 usasma

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Posted 11 September 2008 - 02:02 PM

If it's a PS2 keyboard, try a USB keyboard. If it's a USB keyboard, try a PS2 keyboard (if your Dell has both type ports - not all do).
Have you changed your CMOS battery (a shiny thing on the motherboard about the size of a US nickle)? Make sure the system is unplugged and that you ground yourself on the metal of the case before sticking your hands inside.
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#7 W2CQMron

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Posted 12 September 2008 - 11:09 AM

Thanks fellows for all the suggestions on the errant keyboard. I tried them all with no success. When all else fails, there's always the alternative and that is to read the directions. I found the Dell handbook and in the trouble shooting guide they indicated that it's not a good idea to plug the keyboard into a front panel USB port. In all the hardware juggling that might have been something I did with the installation of some new peripheral. Dell indicated that with a front panel keyboard USB plugin"...Some problems may arise..." I plugged it into one of the rear panel USB ports and a smooth bootup was achieved. Now all I have to figure out is why the machine is so sluggish. I'll read some of the postings before I asked for additional help. Regards, Ron

Edited by W2CQMron, 12 September 2008 - 11:10 AM.





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