You have a heavily infected machine.
Your MBAM log indicates some files will be deleted on reboot
. If MBAM encounters a file that is difficult to remove, you need to restart the computer so the malware can be fully removed. Failure to reboot normally
(not into safe mode) will prevent MBAM from removing all the malware. If you have not rebooted, make sure you do this. When done, rescan again with MBAM and check all items found for removal. Then click the Logs
tab and copy/paste the contents of the new report in your next reply. If you did reboot, then rescan again anyway and post a new log.
Your log results also show you are using keygens. The practice of using crack or keygen tools is not only considered illegal activity but it is a serious security risk
Cracking applications are used for illegally breaking (cracking) various copy-protection and registration techniques used in commercial software. These programs may be distributed via Web sites, Usenet, and P2P networks.
If you use those kind of programs, be forewarned
that some of the worst types of malware infections can be contracted and spread by visiting crack, keygen, warez
and other pirated software
sites. In many cases, these sites are infested with a smörgåsbord of malware
. Those who attempt to get software for free can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired
: One or more of the identified infections (tdssserv.sys
) was related to a nasty rootkit component
and backdoor Trojans
are very dangerous
because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans
and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.
If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately
to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised
. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
Although the rootkit was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because this malware has been removed the computer is now secure
. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:
• "When should I re-format? How should I reinstall?
• "Help: I Got Hacked. Now What Do I Do?
• "Where to draw the line? When to recommend a format and reinstall?