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Please Help False Blue/start Screen And Latency Problem


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#1 Tspkk

Tspkk

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Posted 09 September 2008 - 09:38 PM

1)sometimes when i stay afk i false blue screen appears(like those error screens in windows 98 and u had to reset the computer and sometimes a false windows xp load screen(like when its loading in the begining) i cant get it away and must reset the computer

2)THE MOST IMPORTANT: i believe some malware is getting me a latency problem like the above(its in portuguese but i think you will get it >(Esgotado o tempo limite do pedido = packet loss)<
Disparando contra www.uol.com.br [200.98.249.12] com 32 bytes de dados

Resposta de 200.98.249.120: tempo=59ms TTL=58
Esgotado o tempo limite do pedido
Esgotado o tempo limite do pedido
Resposta de 200.98.249.120: tempo=59ms TTL=58
Esgotado o tempo limite do pedido
Esgotado o tempo limite do pedido
Esgotado o tempo limite do pedido
Resposta de 200.98.249.120: tempo=59ms TTL=58
ps: it happens to any other ip , i use ADSL my line atenuation is hell low and my snr margin is 32 D.B so i dont think i have any wire problem ive used spybot search destroy already no treat was found
(I ALREADY THANK YOU FOR HELPING ME)
theres the hijack log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:38:09, on 9/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Arquivos de programas\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe
C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Arquivos de programas\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Arquivos de programas\Spybot - Search & Destroy2\TeaTimer.exe
C:\Arquivos de programas\Internet Explorer\iexplore.exe
C:\Arquivos de programas\Internet Explorer\iexplore.exe
C:\Arquivos de programas\Arquivos comuns\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Arquivos de programas\Bonjour\mDNSResponder.exe
C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Arquivos de programas\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\Arquivos de programas\Pure Networks\Network Magic\nmsrvc.exe
C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\svchost.exe
C:\Arquivos de programas\tibia3\Tibia.exe
C:\Arquivos de programas\MSN Messenger\msnmsgr.exe
C:\Arquivos de programas\MSN Messenger\usnsvc.exe
C:\Arquivos de programas\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Arquivos de programas\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\ping.exe
C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\AcroRd32Info.exe
C:\Arquivos de programas\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Spybot-S&D IE Protection - {53707962-6f74-2d53-2644-206d7942484f} - C:\ARQUIV~1\SPYBOT~2\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Arquivos de programas\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Arquivos de programas\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [RemoteControl8] "C:\Arquivos de programas\CyberLink\PowerDVD8\PDVD8Serv.exe"
O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "C:\Arquivos de programas\CyberLink\PowerDVD8\Language\Language.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [dog mags] C:\DOCUME~1\Usuario\DADOSD~1\GLOBAL~1\Sizeclockmeow.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Arquivos de programas\Spybot - Search & Destroy2\TeaTimer.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Arquivos de programas\MSN Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: AutorunsDisabled
O8 - Extra context menu item: &Windows Live Search - res://C:\Arquivos de programas\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\ARQUIV~1\SPYBOT~2\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\ARQUIV~1\SPYBOT~2\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O16 - DPF: {2250C29C-C5E9-4F55-BE4E-01E45A40FCF1} (CMediaMix Object) - http://musicmix.messenger.msn.com/Medialogic.CAB
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{09D5CB81-A454-4E67-8F7B-19E8D1A4DC33}: NameServer = 200.204.0.10 200.204.0.138
O17 - HKLM\System\CS1\Services\Tcpip\..\{09D5CB81-A454-4E67-8F7B-19E8D1A4DC33}: NameServer = 200.204.0.10 200.204.0.138
O17 - HKLM\System\CS2\Services\Tcpip\..\{09D5CB81-A454-4E67-8F7B-19E8D1A4DC33}: NameServer = 200.204.0.10 200.204.0.138
O21 - SSODL: aRFlCr - {086EE236-A2C4-489C-BA5D-FC4C4DCD73ED} - C:\WINDOWS\System32\jtlw.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Arquivos de programas\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Arquivos de programas\Arquivos comuns\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Arquivos de programas\Bonjour\mDNSResponder.exe
O23 - Service: Servišo iPod (iPod Service) - Apple Inc. - C:\Arquivos de programas\iPod\bin\iPodService.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Arquivos de programas\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Arquivos de programas\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Arquivos de programas\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O24 - Desktop Component 0: (no name) - (no file)

--
End of file - 7316 bytes

once again thanks already for the help

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#2 Grinler

Grinler

    Lawrence Abrams


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Posted 24 September 2008 - 10:13 AM

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please reply to this topic stating that you still need help and I will work with you on resolving your computer problems. If your problem has been resolved, please post a reply letting us know so we can close your topic.

Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, feel free to create a new one.

Once again, I apologize for the delay in responding to this topic.




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