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Network Problem


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#1 dmh

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Posted 09 September 2008 - 01:47 PM

When I recently replaced my router with a Belkin N1 wireless (the old one was also a Belkin wireless) the computers on my local network stopped recognizing each other (they run XP; two are wired to the router and one is wireless). They all access the internet just fine. All are in the same workgroup and all recognize the workgroup--but only see the local machine, not the other two.

I've enabled NetBIOS over TCP/IP, disabled the firewalls, double checked that file and print sharing is turned on, deleted the network and established a new one with a different name, and gone through a few Microsoft postings, all without success. Each computer will ping itself over the network but not the others.

Belkin customer support ran me through router diagnostic and firmware updates and insist the problem can't be coming from the router--and told me I was on my own.

Would anyone have other suggestions? There are no error messages. Each computer just doesn't see the others.

Thank you!!

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#2 cryptodan

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Posted 09 September 2008 - 08:56 PM

Try making sure that netbios is allowed in the firewall. Maybe its being blocked.

#3 dmh

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Posted 09 September 2008 - 10:12 PM

Thanks. Hadn't thought of that but, unfortunately it was already allowed in my Norton firewall. I'd already disabled the router firewall entirely.

Any other ideas would be greatly appreciated. This is driving me crazy.

Thanks.

#4 Michael York

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Posted 12 September 2008 - 02:25 PM

Thanks. Hadn't thought of that but, unfortunately it was already allowed in my Norton firewall. I'd already disabled the router firewall entirely.

Any other ideas would be greatly appreciated. This is driving me crazy.

Thanks.


Hi dmh,

This is Mike from the Norton Authorized Support Team.

You mention that you have added the NetBIOS over TCP into the Norton Firewall, however, have you also added the computers on your network to the Network Map feature? If not, carefully follow the instructions in the following document to properly configure sharing on your network.

Network Connectivity setup for Norton Internet Security

Thank you,
Mike
Michael York
Norton Authorized Support Team
Symantec Corporation
http://service.symantec.com/priority




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