Please note the message text in blue
at the top of this forum. ComboFix
logs should not to be posted outside the HijackThis
forums and then only when requested by a HJT Team member. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert
", NOT for private use
. Please read Combofix's Disclaimer
. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.
I'm really, really not interested in your favorite spyware/antivirus program. If combofix won't kill it, then what I need is something designed to take out this particularly or particular advice for this particular virus
I made no mention of a favorite spyware/antivirus program. I was providing advice on how to deal with your issues.
Since you chose not to follow that advice and posted a ComboFix log instead, we cannot continue here.
If you want further assistance, please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log
". If you cannot complete a step, then skip it and continue with the next. In Step 9
there are instructions for downloading the HijackThis Installer and creating a log. This is an automatic setup version which will install the program in the proper location.
When you have done that, post your log
in the HijackThis Logs and Malware Removal
forum, NOT here
, for assistance by the HJT Team Experts. You may also post your combofix log there as that is the proper forum for them.
Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
If after 5 days
you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?
This topic is now closed. If you have any questions, please PM me or another Moderator.