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My Computer Boots Up Then Shuts Down - It Starts To Load Windows Xp Then Pops Back Off - Help


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#1 lauram2

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Posted 09 September 2008 - 06:19 AM

I believe we may have had a power surge during some storms (even though I have a surge protector - it's cheap) and now my son's computer turns on, starts to warm up, the screen displays the windows logo, then it pops off. I have no idea what I'm supposed to do to fix it! Thanks.

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#2 usasma

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Posted 09 September 2008 - 07:15 AM

A surge suppressor will only protect what you have plugged into it. In particular, if you don't have a surge suppressor on your internet connection a surge can enter that way and fry your components (I've lost several components when lightning has struck our cable connection and surged into my systems). Now I have a surge suppressor on the cable where it enters the house (along with the phone line) - and additional surge suppressors to protect the network cables throughout the house (and at my wife's office).

Do you have a Windows installation CD that you can boot from? If so, try using the Recovery Console to repair the installation (here's a link to a how-to: http://www.bleepingcomputer.com/tutorials/how-to-install-the-windows-xp-recovery-console/ )

In particular, try these 3 commands (pressing Enter after each one, and answering Y (for yes) when asked if you're sure you want to do it):

FIXMBR

FIXBOOT

CHKDSK /R

If that still won't get you into Windows, then download a bootable diagnostic utility from the manufacturer of your hard drive (the more common one's are listed here: http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/ )

You'll need an ISO burner to burn the file to disk and ensure that it's bootable - here's a free one that I recommend: http://isorecorder.alexfeinman.com/v2.htm
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#3 usasma

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Posted 09 September 2008 - 07:21 AM

From this post: http://www.bleepingcomputer.com/forums/ind...st&p=939184

ok, so, I'm having the same issues. If I can't find my xp discs, then what? Is there a way to reload anything to get it going or am I out of luck? I was able to hit the F8 button and got some additional options, but nothing worked, it still reboots, to the screen offering safe mode or safe mode with networking, etc. It never gets past that. I thought this had to do with a power surge but after reading this, it appears it was an update from windows causing the problem.

Thank you.


If you don't have an XP disk, you can download a copy of the Recovery Console from here: http://www.thecomputerparamedic.com/files/rc.iso or from here: http://www.markharding.com/xp_recovery_cd/recovery.iso Since they're ISO files, you'll need to use an ISO burner to burn it to a disk.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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