Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

White Screen/blank Page


  • Please log in to reply
25 replies to this topic

#1 jesusfreak921

jesusfreak921

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:15 PM

Posted 08 September 2008 - 08:07 PM

I have Windows Vista on my laptop and lately it has been doing a very strange thing. All of a sudden my screen goes completely white, and the only way to get rid of it is to hit the "show desktop" button on my keyboard, then right click the button that has appeared on my taskbar that says "Internet Explorer blank page", and click "close" from the menu. Why is it doing this? Can anybody help me?
Thank you, Karen

BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:01:15 PM

Posted 09 September 2008 - 05:49 AM

Normally, I'd suggest re-installing your video drivers to work around this problem - but the blank Internet Explorer page causes some concern.
Have you scanned your system with an independent scanner to see if this is malware related?

Here's some good, independent, free scans:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://housecall.trendmicro.com
http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.kaspersky.com/virusscanner Scan Only - no removal
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://us.mcafee.com/root/mfs/default.asp
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

<links compiled on 02/14/2008>
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 jesusfreak921

jesusfreak921
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:15 PM

Posted 13 September 2008 - 10:21 PM

Thank you for the reply! I scanned with the tools I already have on my computer: Windows Malicious Software Removal Tool, and Malwarebytes' Anti-Malware, and they both came up clean except for some tracking cookies. Should I try the links that you gave me also?
Thank you for helping me. :thumbsup:
Karen

#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:01:15 PM

Posted 14 September 2008 - 07:17 AM

Please try at least one of the links. The reason for this is that some malware will disable any software installed on your system - so the independent scan will tell you if you're infected. Read the results carefully to see what it finds. Some of the stuff (such as cookies) isn't critical to this problem - although other more serious infections may be.

If it finds an infection, we'll refer you to the Am I Infected forum for some expert assistance in removing the infection.
If it doesn't find one, then we'll start off by having you download and install the latest video driver for your system. Even systems with the latest video drivers can have some corruption - so reinstalling the drivers usually will fix those sort of problems.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 jesusfreak921

jesusfreak921
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:15 PM

Posted 14 September 2008 - 07:18 PM

okay, I tried the trend Micro, and it failed to update or something, so I used the Panda one, and it found a bunch of cookies and one suspicious file. It has "killit" in it's name....that doesn't sound good, lol. I'm not sure how to go about this so I copied the scan report. I will run some of the other scans also, it just takes so long that I could only do one right now. What should I do now?
Also, I have spybot on here, could that be causing it?
Thanks

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-09-14 17:09:44
PROTECTIONS: 1
MALWARE: 18
SUSPECTS: 1
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
Windows Defender 1.1.3903.0 No No
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
00139059 Cookie/Traffic Marketplace TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.trafficmp.com/]
00139059 Cookie/Traffic Marketplace TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.trafficmp.com/]
00139059 Cookie/Traffic Marketplace TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.trafficmp.com/]
00139059 Cookie/Traffic Marketplace TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.trafficmp.com/]
00139059 Cookie/Traffic Marketplace TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.trafficmp.com/]
00139060 Cookie/Casalemedia TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.casalemedia.com/]
00139060 Cookie/Casalemedia TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.casalemedia.com/]
00139060 Cookie/Casalemedia TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.casalemedia.com/]
00139060 Cookie/Casalemedia TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.casalemedia.com/]
00139060 Cookie/Casalemedia TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.casalemedia.com/]
00139060 Cookie/Casalemedia TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.casalemedia.com/]
00139060 Cookie/Casalemedia TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.casalemedia.com/]
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-01 200003\Backup files 12.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.doubleclick.net/]
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.doubleclick.net/]
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.atdmt.com/]
00145457 Cookie/FastClick TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.fastclick.net/]
00145457 Cookie/FastClick TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.fastclick.net/]
00145457 Cookie/FastClick TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.fastclick.net/]
00145731 Cookie/Tribalfusion TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.tribalfusion.com/]
00145738 Cookie/Mediaplex TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.mediaplex.com/]
00145738 Cookie/Mediaplex TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.mediaplex.com/]
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][ad.yieldmanager.com/]
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][ad.yieldmanager.com/]
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.ad.yieldmanager.com/]
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.ad.yieldmanager.com/]
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Cookies\Low\karen@ad.yieldmanager[1].txt
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][ad.yieldmanager.com/]
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][ad.yieldmanager.com/]
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][ad.yieldmanager.com/]
00168061 Cookie/Apmebf TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.apmebf.com/]
00168110 Cookie/Server.iad.Liveperson TrackingCookie No 0 Yes No C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Cookies\Low\karen@server.iad.liveperson[2].txt
00169190 Cookie/Advertising TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.advertising.com/]
00169190 Cookie/Advertising TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.advertising.com/]
00169190 Cookie/Advertising TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.advertising.com/]
00169190 Cookie/Advertising TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.advertising.com/]
00169190 Cookie/Advertising TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.advertising.com/]
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.ads.pointroll.com/]
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.ads.pointroll.com/]
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.ads.pointroll.com/]
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Cookies\Low\karen@ads.pointroll[1].txt
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.ads.pointroll.com/]
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.ads.pointroll.com/]
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.ads.pointroll.com/]
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.ads.pointroll.com/]
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.ads.pointroll.com/]
00170556 Cookie/RealMedia TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.realmedia.com/]
00170556 Cookie/RealMedia TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.realmedia.com/]
00172221 Cookie/Zedo TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.zedo.com/]
00172221 Cookie/Zedo TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.zedo.com/]
00172221 Cookie/Zedo TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.zedo.com/]
00172221 Cookie/Zedo TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.zedo.com/]
00184846 Cookie/Adrevolver TrackingCookie No 0 Yes No D:\KAREN-PC\Backup Set 2008-01-18 075051\Backup Files 2008-02-25 144536\Backup files 5.zip[C\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\waes750r.default\cookies.txt][.adrevolver.com/]
00207338 Cookie/Target TrackingCookie No 0 Yes No C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Cookies\Low\karen@target[1].txt
00207862 Cookie/did-it TrackingCookie No 0 Yes No C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Cookies\Low\karen@did-it[1].txt
00293517 Cookie/AdDynamix TrackingCookie No 0 Yes No C:\Users\Karen\AppData\Roaming\Microsoft\Windows\Cookies\Low\karen@ads.addynamix[2].txt
;===================================================================================================================================================================================
SUSPECTS
Sent Location �x�����
s59
;===================================================================================================================================================================================
No C:\HP\BIN\KillIt.exe �x�����
s59
;===================================================================================================================================================================================
VULNERABILITIES
Id Severity Description �x�����
s59
;===================================================================================================================================================================================
;===================================================================================================================================================================================

Edited by jesusfreak921, 14 September 2008 - 07:22 PM.


#6 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:01:15 PM

Posted 15 September 2008 - 05:08 AM

I don't think that the killit is bad, but would suggest sending it to http://virusscan.jotti.org just to be sure.

And, through all of this, I've forgotten to ask for the make and model of your system (so we can locate a suitable video driver to try). So...What is the make and model of your computer?

Edited by usasma, 15 September 2008 - 05:10 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 jesusfreak921

jesusfreak921
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:15 PM

Posted 15 September 2008 - 05:08 PM

Hi, it's an "HP Pavilion dv 2313 cl Entertainment Notebook PC" at least, that's what it says on the sticker...lol. Is that the make and model? I am only half literate when it comes to computers. :thumbsup:

#8 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:01:15 PM

Posted 15 September 2008 - 05:52 PM

32 bit Vista drivers are here: http://h10025.www1.hp.com/ewfrf/wc/softwar...product=3370090
64 bit Vista drivers are here: http://h10025.www1.hp.com/ewfrf/wc/softwar...product=3370090

If you don't know which version it is - Go to Start...Control Panel (Classic View)...System - and it'll state it there.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 jesusfreak921

jesusfreak921
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:15 PM

Posted 16 September 2008 - 12:54 AM

I did the driver like you said, and I had the "blank page" happen again after that, so I used the Bitdefender scan and it found 3 infections, all of "backdoor generic 89850" and removed them. I am going to do some more scans from your list tomorrow, but maybe those "backdoor" things were the problem? Hope so anyway. Thank you :thumbsup:

#10 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:01:15 PM

Posted 16 September 2008 - 05:29 AM

Infections don't follow any of the rules - so it's tough to tell what they can/can't do to your system.
I'll move this over to the Am I Infected forum for a bit of help from the experts.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#11 jesusfreak921

jesusfreak921
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:15 PM

Posted 16 September 2008 - 12:58 PM

Hi again, thank you for moving me (but leaving a "note")lol. It is still doing the Blank Page thing, so I guess those infections weren't the problem....don't really know. So I am starting on the next scanner on your list.

#12 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:01:15 PM

Posted 16 September 2008 - 01:29 PM

http://www.bleepingcomputer.com/forums/ind...mp;#entry941833

would you run atf cleaner and SAS from safe mode, pay special attention to the "run as administator"

You might want to print the directions up first
Chewy

No. Try not. Do... or do not. There is no try.

#13 jesusfreak921

jesusfreak921
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:15 PM

Posted 16 September 2008 - 03:21 PM

Okay, I printed directions and am going to try it. If I use both ie and firefox, I should run the ATF twice? Once for each of them?
Thanks, Karen

#14 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:01:15 PM

Posted 16 September 2008 - 03:32 PM

just open atf cleaner in safe mode, clean ie, then click on the firefox tab and clean it also
Chewy

No. Try not. Do... or do not. There is no try.

#15 jesusfreak921

jesusfreak921
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:15 PM

Posted 16 September 2008 - 04:07 PM

okay thanks :thumbsup:




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users