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Bootup,big Problem


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#1 Hookie

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Posted 08 September 2008 - 06:43 PM

Hi guys, tried to boot my pc this morning and everything has just went crazy.First of all it went through the usual bios screen then to the windows screen but after a few minutes it returned to a screen giving me the option to start normally,last good configuration point and safe mood.I tried all those options but each time it just kept returning to the bios setup page and running through the same proceedure over and over again.This happened a few weeks ago aswell but I shut the computer down and rebooted and all worked well to now.
I was reading alot of the mail here and decided to use a bootable startup cd i'd made a few months ago to see if that could help in anyway and yes it took me into windows after doing a lot of scanning and then gave me all sorts of error reports making me think my whole system has crashed and every bit of data lost.
After the bootable disc stopped scanning my system this is what it reported, "The system has recovered from a serious error,a log has been greated",

Error Signiture,BCCode:c0000218 BCP1:E1c90350, BCP2:00000000, BCP3:00000000, BCP4:00000000, OSVER:5_1_2600 SP:3_0 Product:256_1

Error Report Contents. The following files will be included in this error report.

C:\Windows\TEMP\WER48ba.dir00\Mini 090808.01dmp
C:\Windows\TEMP\WER48ba.dir00\Sysdata.xml



After that finished I started getting loads of messages with the title,"Windows Delayed Write Failed"

Windows was unable to safe all the data for the file.The data has been lost,this error maybe caused by a failure of your computer hardware or network connection,please try to save this file elsewhere.

C:\Documents and Settings\User\Local Settings\Application Data\Ahead\Nero Home\crawlercfg.dat
C:\Windows\system32.
C:\Winsxs\polices
C:\Program files\Common files
C:\Program Files\Sygate\spf\tralog.log
C:\Windows\Prefetch\DUMPREG.EXE-1B46F901.pf
C:Windows\Temp\WER4498.dir00\explorer.exe.mdmp
C:\$MFT.
C:\Windows Temp
C:\$Bitmap
C:\Windows\System.32


That is only some of them to give you an idea as i had to click each one to close it and another pops up with the same message as above.


A blue screen also appeared with this message,


Stop:C0000218 (Registry File Failure)

The registry cannot load the hive(file):SYSTEMROOT\System32\Config\system or it's log or alternate.
It is corrupt,absent or not WRITEABLE.

BEGGINING DUMP OF PHYSICAL MEMORY.


This also popped up,


System Shutdown,

The shutdown was initialized by,NT.Authority\System



I think that is what it said as it went away so quick.


It would really be a great help if someone could advise me on exactly what has happened or is happening and if anymore information is needed.

Personally I think the computer or hard drive has been fried,maybe not though with a little help...

"Drink is the curse of the land. It makes you fight with your neighbour. It makes you shoot at your landlord and it makes you miss him." 




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#2 hamluis

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Posted 08 September 2008 - 07:31 PM

My vote goes to...replace CMOS battery.

Can you currently get into the BIOS?

Louis

#3 garmanma

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Posted 08 September 2008 - 08:33 PM

8 common causes for 'delayed write failed' errors
http://searchwinit.techtarget.com/tip/0,28...1041334,00.html
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#4 usasma

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Posted 09 September 2008 - 06:25 AM

Here's a link to a description of the error message: http://aumha.org/a/stop.php#0x218
Not the clearest description, but it's easier to troubleshoot than most STOP errors.

I'd suggest:
1) Run a bootable diagnostic utility from the manufacturer of your hard drive (a list of the more common manufacturers can be found here: http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/ )
2) Run a bootable memory test, such as this free one: http://www.memtest86.com/

Both of these will require that you burn a CD with an ISO burner to make it bootable. I recommend this free add-in for that purpose: http://isorecorder.alexfeinman.com/v2.htm

If both tests pass, then I'd use the Recovery Console to run these 3 commands (how to use the Recovery Console link: http://www.bleepingcomputer.com/tutorials/how-to-install-the-windows-xp-recovery-console/ )

FIXMBR

FIXBOOT

CHKDSK /R

Press Enter after each command and press "Y" for yes when it asks if you're sure you want to do it.

Once all that is done, see if you can get into Windows. If not, then it's time to try replacing the registry files to see if that will fix the issue. This procedure works about half of the times that I try it. Here's the link: http://support.microsoft.com/kb/307545 This is the most likely fix for your problem - but there's a huge amount of "if's" to it (and that's why I cited that it only works 1/2 of the times that I try it).

Then, if all that doesn't work, I'd suggest a repair install of XP. If you have Internet Explorer 7 installed, I'd read this first: http://support.microsoft.com/?kbid=917964 I believe that you can delete the files in the directory that's mentioned in the article while in the Recovery Console. After you get back into Windows we can have a try at either fixing IE or suggesting some alternatives.

Then follow these steps for a repair install: http://www.michaelstevenstech.com/XPrepairinstall.htm
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 Hookie

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Posted 09 September 2008 - 08:40 AM

Here's a link to a description of the error message: http://aumha.org/a/stop.php#0x218
Not the clearest description, but it's easier to troubleshoot than most STOP errors.

I'd suggest:
1) Run a bootable diagnostic utility from the manufacturer of your hard drive (a list of the more common manufacturers can be found here: http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/ )
2) Run a bootable memory test, such as this free one: http://www.memtest86.com/

Both of these will require that you burn a CD with an ISO burner to make it bootable. I recommend this free add-in for that purpose: http://isorecorder.alexfeinman.com/v2.htm

If both tests pass, then I'd use the Recovery Console to run these 3 commands (how to use the Recovery Console link: http://www.bleepingcomputer.com/tutorials/how-to-install-the-windows-xp-recovery-console/ )

FIXMBR

FIXBOOT

CHKDSK /R

Press Enter after each command and press "Y" for yes when it asks if you're sure you want to do it.

Once all that is done, see if you can get into Windows. If not, then it's time to try replacing the registry files to see if that will fix the issue. This procedure works about half of the times that I try it. Here's the link: http://support.microsoft.com/kb/307545 This is the most likely fix for your problem - but there's a huge amount of "if's" to it (and that's why I cited that it only works 1/2 of the times that I try it).

Then, if all that doesn't work, I'd suggest a repair install of XP. If you have Internet Explorer 7 installed, I'd read this first: http://support.microsoft.com/?kbid=917964 I believe that you can delete the files in the directory that's mentioned in the article while in the Recovery Console. After you get back into Windows we can have a try at either fixing IE or suggesting some alternatives.

Then follow these steps for a repair install: http://www.michaelstevenstech.com/XPrepairinstall.htm



Hi usasma,

regarding your suggested first option,I don't know the make of my hard drive but just the model number,"ST380817 AS SCSI" I went to that link but was not sure of the proper diagnostic tool to download for that model,could you give me any help there??

"Drink is the curse of the land. It makes you fight with your neighbour. It makes you shoot at your landlord and it makes you miss him." 




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"May the devil never know you are dead a half after you arrive in heaven".


#6 cryptodan

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Posted 09 September 2008 - 09:10 AM

Hi usasma,

regarding your suggested first option,I don't know the make of my hard drive but just the model number,"ST380817 AS SCSI" I went to that link but was not sure of the proper diagnostic tool to download for that model,could you give me any help there??



You have a Seagate Drive, so you will need SeaTools.

#7 Hookie

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Posted 09 September 2008 - 12:44 PM

Hi Guys....thanks crypodan for that heads up on Seatools...

-Right guys an update on my problem...Didn't know the make of my hard drive so striped the puter casing and removed the hard drive(Seagate Barracuda 7200.7)to get a better look,replaced it and closed up the puter.An hour ago i switched on my system and after going through the bios startup a few times and then to the page that gives you the option to start Normally,last good Config or Safemode,I just hit normal startup and what do you know,it has now let me into Windows.When i got to the desktop it gave me the message, "The system has recovered from a serious error,a log has been greated", this was the same log as stated in my first post.
The system is still running now without any error messages but i know all is not right after all those errors messages i got at the start,and all those files that have been lost while it was last running,especially the Registry file that were deleted and whatever else.Now that the system is running,do you think i should try to do a system restore,I created a restore point on Saturday before I updated to Service Pack3 and all these problems started,do you think that would help.??

"Drink is the curse of the land. It makes you fight with your neighbour. It makes you shoot at your landlord and it makes you miss him." 




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"May the devil never know you are dead a half after you arrive in heaven".


#8 cryptodan

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Posted 09 September 2008 - 01:02 PM

I would perform a system restore, and then make sure all your programs and hardware drivers are updated.

#9 usasma

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Posted 09 September 2008 - 01:54 PM

If it ain't broke, don't fix it! :thumbsup:

You can track down the causes of the errors, but it seems that it's working OK for you now.
Should it decide to die again, I'd advise backing up your stuff to external media (CD/DVD/Thumb drive/external Hard Drive).

The Mini******-**.dmp file contains the information from the error report. You can analyze it by using this link: http://forums.majorgeeks.com/showthread.php?t=35246 Then copy and paste the results here for us to have a look at.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 Hookie

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Posted 09 September 2008 - 04:06 PM

usasma...followed your advice and downloaded the Debugging tool for the Mini dmp files...Followed the instructions to the letter and got an error message,"Could not find the c:\WINDOWS\Minidump\Mini090808-01.dmp Dump File,Win32 error on 1392. The File or Directory is Corrupted and Unreadable.

I guess there's damage done somewhere?

"Drink is the curse of the land. It makes you fight with your neighbour. It makes you shoot at your landlord and it makes you miss him." 




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"May the devil never know you are dead a half after you arrive in heaven".


#11 usasma

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Posted 09 September 2008 - 04:29 PM

Copy the Mini090808-01.dmp file to your Desktop
Open up the Debugging Tools and ensure that the Symbol file is loaded
Then left click on the Mini090808-01.dmp file, hold it, and drag it onto the Debugging tools window (and let go).

If it still gives the same error, then it's likely that the Mini090808-01.dmp is corrupted. This possibility was indicated in your previous post where you cited:

Windows was unable to safe all the data for the file.The data has been lost,this error maybe caused by a failure of your computer hardware or network connection,please try to save this file elsewhere.


This can be either a physical problem with the hard drive, a problem with the file system on the hard drive, or a problem with Windows itself (although other things can cause any/all of these problems).

In my first post, the diagnostic for your hard drive would help to rule out the hard drive as a problem (the memory diagnostic was a shot in the dark on my part).
The Recovery Console commands would help to rule out the file system on the hard drive.
And the Minidump file "might" give us an idea of where in Windows a problem was occurring. It can point out hardware, drivers, or some software issues. If it's corrupt then we'd have to diagnose it in other ways - but since you're not currently having problems, that'll be a bit difficult.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#12 Hookie

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Posted 10 September 2008 - 06:51 AM

Hi usasma......well i tried what you suggested but still got the same error message as in my last message,also,how do I know the symbols have loaded?At the bottom of the program page I see "Sys 0:<None> does that mean there are no Symbols loaded?The symbol path I entered and saved was,SRV*c:\symbols*http://msdl.microsoft.com/downloads/symbols.. I also downloaded the Seagate "Seatools For Windows" Diagnostic Tool,tried to run that but just got more error messages,"Problem Logging To File,Log not saved" i've unistalled and reinstalled it to see if that would work but just the same result.
I have left the computer running all night as I am afraid if I switch it off it won't bootup again,hence the reason I haven't tried your suggestion to do that "Memtest"
I've now downloaded "Everest Ultimate Edition Trial" to see if that can give us an idea of what's going on,will let you know if it works.

"Drink is the curse of the land. It makes you fight with your neighbour. It makes you shoot at your landlord and it makes you miss him." 




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"May the devil never know you are dead a half after you arrive in heaven".


#13 crappybob

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Posted 10 September 2008 - 01:49 PM

It sounds like your hard drive is going south, better make a good backup image with Ghost or any of the other drive image software. If my hard drive started crapping around like that I would buy a new one and replace it.

YMMV.

#14 usasma

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Posted 10 September 2008 - 03:51 PM

If you're not getting any errors and you're not turning the computer off - then it seems that everything is working as it should be. I'd suspect that you'd have had more errors if there was a memory problem.

There is a version of SeaTools that you can run while in Windows - try downloading and running that.

Look out for a PM from me....
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#15 Hookie

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Posted 10 September 2008 - 07:19 PM

Sent you that file John....I still don't feel at ease with my computer.Put a USB stick in and it wouldn't install,this is the first ever as I have used them before,and the first time the Hardware Wizard has popped up asking to install it.Tried them on another computer installed with no problem.Everything seems sluggish and I did have a few more of those error messages,"Windows-Delayed Write Failed", is that something to do with the Registry?? I was reading alot of mail on here tonight and a few concerning problems in Event Viewer.Just to have a look I ran it,"eventvwr.msc" there are a lot of errors and warnings in those reports,some to do with c:\WINDOWS\system32 and the hard drive.Is there anyway to send them to you to look over or is that just a waste of time.
I downloaded that program from SEAGATE,(Seatools For Windows) that's the program I tried to run but wouldn't let me,got this error,(Problem Logging To File,Log not saved")
I would really love to shut my puter down and then run a scan disk to see if it finds anything but afraid i'll not get it to boot again plus I do think the Registry my be damaged aswell,would you think running a reg cleaner would help?

"Drink is the curse of the land. It makes you fight with your neighbour. It makes you shoot at your landlord and it makes you miss him." 




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"May the devil never know you are dead a half after you arrive in heaven".





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