Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Possiably A Virus\malware?


  • Please log in to reply
26 replies to this topic

#1 samuel3

samuel3

  • Members
  • 2,349 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:27 AM

Posted 08 September 2008 - 10:00 AM

Hi there, my friend thinks he has a virus, because hes boot up is very slow, and takes 20 mins saying 'windows start up'

Its windows xp professional and the make is compaq

960MB of ram
Nothing on start up, in msconfig

Edited by samuel3, 08 September 2008 - 10:27 AM.


BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,467 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:27 AM

Posted 08 September 2008 - 11:38 AM

Is this the same computer you were having issues with here?
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 samuel3

samuel3
  • Topic Starter

  • Members
  • 2,349 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:27 AM

Posted 08 September 2008 - 12:09 PM

No.

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,467 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:27 AM

Posted 08 September 2008 - 12:24 PM

What type of anti-virus is your friend using? Have they performed any anti-spyware scans? Have they tried doing their scans in "Safe Mode"?

Are they doing scans while logged into the "Administrator Account" or an "account with administrator privileges"?
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 samuel3

samuel3
  • Topic Starter

  • Members
  • 2,349 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:27 AM

Posted 08 September 2008 - 04:40 PM

Yes ive done all that, and he uses, AVG 8.0, Ad-Ware, Spybot and have scanned in safemode, and on admin.

#6 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,467 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:27 AM

Posted 09 September 2008 - 08:34 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Edited by quietman7, 10 September 2008 - 09:39 AM.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#7 samuel3

samuel3
  • Topic Starter

  • Members
  • 2,349 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:27 AM

Posted 10 September 2008 - 09:33 AM

Malwarebytes' Anti-Malware 1.28
Database version: 1136
Windows 5.1.2600 Service Pack 2

10/09/2008 15:30:29
mbam-log-2008-09-10 (15-30-29).txt

Scan type: Quick Scan
Objects scanned: 39959
Time elapsed: 4 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CLASSES_ROOT\scrfile\shell\open\command\ (Broken.OpenCommand) -> Bad: ("%1" %*) Good: ("%1" /S) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,467 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:27 AM

Posted 10 September 2008 - 09:45 AM

That's a clean log.

That registry entry was related to a minor glitch in the way MBAM corrected this key in the past. Starting with v1.27, MBAM undoes that glitch although it did not cause any problems.

For computer slowness issues, read Slow Computer/Browser? Check here first; it may not be malware. There are reasons for slowness besides malware - i.e. disk fragmentation, disk errors, corrupt system files, too many startup programs, unnecessary services running, not enough RAM, dirty hardware components, etc. As your system gets older it becomes filled with more files/programs and has a natural tendency to slow down so cleaning and regular maintenance is essential.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#9 samuel3

samuel3
  • Topic Starter

  • Members
  • 2,349 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:27 AM

Posted 10 September 2008 - 10:13 AM

When i scanned with malwarebytes, it deleted the threat, and the computer restarted normal and quick, but then i restarted again, and it took around 15 mins again.

Then scanned again after i restarted, and nothing was found.

Edited by samuel3, 10 September 2008 - 10:29 AM.


#10 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,467 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:27 AM

Posted 10 September 2008 - 10:35 AM

Ok. now follow the recommendations in Slow Computer/Browser? Check here first;
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#11 samuel3

samuel3
  • Topic Starter

  • Members
  • 2,349 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:27 AM

Posted 10 September 2008 - 10:38 AM

Ive tryed all that before.

#12 samuel3

samuel3
  • Topic Starter

  • Members
  • 2,349 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:27 AM

Posted 11 September 2008 - 09:53 AM

Bumping.

#13 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,467 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:27 AM

Posted 11 September 2008 - 10:38 AM

You are not finding any evidence of malware and you say you have tried all the suggestions in the Slow Computer link, so I don't know what else is causing the slowness.

Are you finding any suspicious processes in Task Manager? When you experience or encounter strange behavior, always check for new, unknown or suspicious processes that may be running on your system.

Anytime you come across a suspicious file or one that you do not recognize, search the name using Google or the following links:
BC's File Database
BC's Startup Programs Database
File Research Center
ProcessLibrary.com
ThreatExpert Malware Search

Most of the processes in Task Manager will be legitimate as shown in these links.
List of common system processes found in XP's Task Manager
Common Processes found in XP's Task Manager
How To Determine what Services are running in Windows XP

Determining whether a file is malware or a legitimate process sometimes depends on the location (path) it is running from. One of the ways that malware tries to hide is to give itself the same name as a critical system file. However, it then places itself in a different location on your computer. A file's properties may give a clue to identifying it. Right-click on the file, Properties and examine the General and Version tabs.

If you cannot find any information, the file has a legitimate name but is not located where it is supposed to be, or you want a second opinion, submit it to jotti's virusscan or virustotal.com. In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.
-- Then post back with the results of the file analysis.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#14 samuel3

samuel3
  • Topic Starter

  • Members
  • 2,349 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:27 AM

Posted 11 September 2008 - 01:10 PM

How would i know what file to analyiz?

#15 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,467 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:27 AM

Posted 11 September 2008 - 01:17 PM

Those for which you cannot find any info or look legit but are running from a location they should not be running from.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users