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Network Printers Stopped Working


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#1 bleepingnetwork

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Posted 08 September 2008 - 06:46 AM

Well,

not sure as to what happened but the other day after I rebooted my server and my printers stopped functioning.

the Printers are static (multiple makes and models). I cannot ping any of them (about 6 in total.) a strange thing that might be a clue is that when I go into the configuration locally on each printer they show the correct IP,SM,GW, and DNS information, but when I print out the configuration it comes accros as 0.0.0.0. There is one interesting thing here as well, the print configpage stated "port no: disconnected". I am also not able to reach the URL of each printer as well.

On the server win2003. it shows that they are "ready" in the Que, I am able to bring them up through an active directory search. the spooler service is on, and it will fill up (restarted it a couple times), I went into the properties of each printer and verified that it is available, the port numbers are assinged.


I am able to map the printers with a new user account. but I am just not able to print. Appreciate any and all suggestions.

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#2 bleepingnetwork

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Posted 12 September 2008 - 06:20 AM

Update:

uninstalling, hard booting, server restart, new setup, then reinstall on the server seemed to get them to talk.

#3 KoanYorel

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Posted 12 September 2008 - 07:05 AM

Thanks for informing us what procedure worked for you.
Hopefully, you'll have no more problems.
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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