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Need Help.....


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#1 Rebelman

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Posted 07 September 2008 - 09:00 PM

Hello all,

(Copying this from my intro post.)

>Just joined BC after being referred by an online acquaintance. I use an older (2002 purchase) emachine T1150 that has >bben a great little machine for the money, but has been running slower and slower as of late. I use AVG and >Superantispyware free edition, both of which have provided good service. I also do a disk cleanup and defragment fairly >regularly, and use Mozilla, which has a pretty decent firewall, But I can't help but wonder if I'm missing something >somewhere. I know that I'm hampered by my computer's limited memory (128 MB), but I'm not in a position to replace it >and am hesitant to invest more money in a memory card if there are bigger problems lurking within the guts of my faithful >old emachine.

>When I log on to the Net, I have time to go make a sandwich before the homepage opens, and when using some sites, >(hotmail, for instance), transitioning to a new email can take two or three minutes. I can manage the Net fairly well, but >am never going to be mistaken for a member of the Geek Squad. Does anyone have any suggestions as to how I can >check to see if my computer is truly clean?

In addition to my first post, I neglected to mention that when I do log onto the net, instead of going to my homepage (MSN, in my case), I always wind up on the last website visited. Transition from site-to-site is slow, as is often working from link-to-link within a website.

HEEEELLLLPPPP!!!!!

Thanks,
Steve
"Rebelman"

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#2 boopme

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Posted 07 September 2008 - 09:42 PM

Hello, let's clear the cache and cookies etc .. first and see how we are.
I'm going with XP here.. So after download and install reboot to safe mode and run the ATF Cleaner.

How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Now ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Reboot to normal Mode and run this malware scan,MBAM.

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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