Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Virusremover 2008


  • Please log in to reply
10 replies to this topic

#1 afenton

afenton

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:09:26 PM

Posted 07 September 2008 - 03:39 PM

Hello all.

Infected with the above. Screen displays a devil against a red background; lots of 'wanings'; unable to open task manager ('disabled by administrator'); start menu options almost non-existent. Rebooted. Can't do anything; no displays at all, other than desktop photo.
Not a good situation!
Please help.
Thanks

Windows XP

BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:26 PM

Posted 07 September 2008 - 04:32 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 afenton

afenton
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:09:26 PM

Posted 08 September 2008 - 02:14 AM

Thanks so much for replying. The program's scanning now; didn't want to appear ignorant by not replying.

#4 afenton

afenton
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:09:26 PM

Posted 08 September 2008 - 09:37 AM

Hello again, Budapest!
Ok, that almost completely did the job; the program seems to have sorted many of the problems (apparently, at least). The one problem that is left that is obvious is that the desktop seems to be a folder; there are some icons, with the folder options on the left hand side, and when right-clicked on a space, folder options appear, not desktop options.
All warnings and messages are gone (tsakbar etc) and start options are as before. Task manager up and running.
So, thanks for helping me... but do you have any suggestions for sorting desktop out?

Thanks so much.

Andrew

#5 afenton

afenton
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:09:26 PM

Posted 08 September 2008 - 02:33 PM

Ok, managed to sort it out. On hovering over the upper edge of desktop, a small arrow appeared, and some options; one was to split the screen, which led to understanding what to do. Anyway, thanks for the help - it's greatly apreciated.

Andrew

#6 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:26 PM

Posted 08 September 2008 - 04:19 PM

Please post the log from the Malwarebytes scan.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 afenton

afenton
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:09:26 PM

Posted 09 September 2008 - 10:17 AM

Malwarebytes' Anti-Malware 1.26
Database version: 1127
Windows 5.1.2600 Service Pack 2

08/09/2008 08:55:32
mbam-log-2008-09-08 (08-55-27).txt

Scan type: Quick Scan
Objects scanned: 52426
Time elapsed: 3 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 12
Registry Values Infected: 1
Registry Data Items Infected: 12
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT\TypeLib\{d7e96394-efd0-47fe-a19d-182230f995d7} (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{520b9f0e-010b-4574-aaa9-b93648c1c953} (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{fc907671-a480-49cf-8953-f5e5ca145228} (Trojan.FakeAlert) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VSPlugin (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\fqbewlna.bvqs (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\fqbewlna.toolbar.1 (Trojan.FakeAlert) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Trojan.Vundo) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components\0\source (Trojan.FakeAlert) -> No action taken.

Registry Data Items Infected:
HKEY_CURRENT_USER\Control Panel\International\sTimeFormat (Trojan.FakeAlert) -> Bad: (HH:mm: VIRUS ALERT!) Good: (HH:mm:ss) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowControlPanel (Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowRun (Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyDocs (Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoStartMenuMorePrograms (Hijack.StartMenu) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoDrives (Hijack.Drives) -> Bad: (12) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoToolbarCustomize (Hijack.Explorer) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetFolders (Hijack.Explorer) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\mqgldfvo.exe (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\system32\ljJDSIca.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\jpgokaxj.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> No action taken.
C:\WINDOWS\fqbewlna.dll (Trojan.FakeAlert) -> No action taken.
C:\Documents and Settings\A Fenton\Favorites\Error Cleaner.url (Rogue.Link) -> No action taken.
C:\Documents and Settings\A Fenton\Favorites\Privacy Protector.url (Rogue.Link) -> No action taken.
C:\Documents and Settings\A Fenton\Favorites\Spyware&Malware Protection.url (Rogue.Link) -> No action taken.



Anything untoward, Budapest? I deleted the nasties and all seems ok at the moment.

Edited by afenton, 09 September 2008 - 10:18 AM.


#8 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:26 PM

Posted 09 September 2008 - 03:57 PM

Update and run the scan again. Post a new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 afenton

afenton
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:09:26 PM

Posted 10 September 2008 - 05:15 PM

Malwarebytes' Anti-Malware 1.26
Database version: 1127
Windows 5.1.2600 Service Pack 2

10/09/2008 23:14:28
mbam-log-2008-09-10 (23-14-28).txt

Scan type: Full Scan (C:\|)
Objects scanned: 220031
Time elapsed: 1 hour(s), 34 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{6D76D5A4-F5E1-4F55-BE9A-2A63D8ED9069}\RP522\A0157413.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{6D76D5A4-F5E1-4F55-BE9A-2A63D8ED9069}\RP522\A0157414.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{6D76D5A4-F5E1-4F55-BE9A-2A63D8ED9069}\RP522\A0157424.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{6D76D5A4-F5E1-4F55-BE9A-2A63D8ED9069}\RP522\A0157425.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{6D76D5A4-F5E1-4F55-BE9A-2A63D8ED9069}\RP522\A0157426.dll (Trojan.Vundo) -> Quarantined and deleted successfully.




Can I ask, which are the particular nasties I should be most concerned about?

Edited by afenton, 10 September 2008 - 05:17 PM.


#10 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:26 PM

Posted 10 September 2008 - 05:23 PM

The last scan only found items in system restore. You can flush out all the old restore points and create a new point to prevent possible re-infection from an old one. Go Start > Programs > Accessories > System Tools and click System Restore. Choose the radio button marked Create a Restore Point on the first screen then click Next. Give the Restore Point a name and then click Create. Then use Disk Cleanup to remove all but the most recently created Restore Point. Go Start > Run and type: "Cleanmgr" (without the quotes). Click Ok > More Options tab > Clean Up in the System Restore section to remove all previous restore points except the newly created one.

Can I ask, which are the particular nasties I should be most concerned about?

Generally I would be concerned about any infection, but in your case it didn't look very serious. There were no rootkits or the like detected.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 afenton

afenton
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:09:26 PM

Posted 11 September 2008 - 11:30 AM

Can't thank you enough, Budapest - it's such a comfort to know there're people who take the time and trouble to help others out. Where able, I help computer users at work - which prog's to use, and for what, etc. - so, what I've learned from on here, I can make suggestions to others.
Thanks again.

Andrew




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users